HT2731 Im using a valid credit card but still i cant purchase of slot coins is always denied?denied
Im using a valid credit card but still my slot machine coin purchase is always denied
edit: I should add that the bogus email account was used as his iTunes id.
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I need help pls
By not accepting it you mean ... e.g. do you get any error messages ?
Is thes card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, otherwise you could try contacting iTunes support and see if they know why it's not being accepted : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I bought my ipad in us, and has been using a pre paid card in purchasing applications. Now i already went back to bahrain, i am trying to purchase apllication using my bahrain credit card but it cannot get through as the default country is USA.
I tried to change my country but a message says i have a store credit balance and must spend it before changing store. But how i can spend it i only have 8 cents left?
So how will i be able to purchase applications if i am in bahrain?You can try again after a few hours after waiting and you still get the same error, you'll need to contact support.
https://expresslane.apple.com/GetproductgroupList.action -
I want to change the cantry because I used us voucher and now the remanding only 0.05 and now I want use my Saudi credit card but give massage I have to finish the balance and nothing I can by by this amount I need to remove the balance to change the city
Click here and ask the iTunes Store staff to zero your account balance.
(105215) -
I have been making in-app purchases with PayPal for over a year. Now I cannot. I changed my payment method to Credit card, but still can't. I can purchase music in itunes but no game purchases. My ID was disabled after a paypal dispute but after an entire evening on the phone with support and security, that was resolved. Any suggestions? If I have to spend more time on the phone with support, I will. But I would rather not.
Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us -
My account information match with my credit card, but still ITunes store writitng a message stating "The credit card was declined."
What can I do with this?Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy -
I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?
You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Now I'm screwed cuz I don't have a valid CC to use and I can't do a **** thing until iTunes or AppStore gets me to enter a valid CC... Problem is I could just create a new account but I have about $100 loaded onto this account I'm currently using... Is there anything I can do at this point? Besides go spend money on a prepaid credit card which I don't have money for and enter that info in??? Please help!! I can't even download FREE apps right now or ANYTHING basically cuz of this **** gift thing I was trying to send! This is what I get for being nice I guess! I figured since I had close to $100 in my iTunes/AppStore account it would take the money for the gift from that but noooooo it tried to use the credit card I had on file!! Ugh
You can't use your account's balance for gifting, you can only use a credit card - your balance can only be used to buy content for yourself. Until you pay what you owe iTunes then you won't be able to download any items from the store on that account.
If you haven't got a valid credit card then you can try contacting iTunes support and see if they can cancel the gift or take what you owe them from your balance: http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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Ok forever the same thing-I have as we'll declined credit card on my payment method,I've updated everything but of course it doesn't work forever,
What the ------ nothing works for this
Any useful tips -I tried lots of them and :(((((((((((What happens when you try to remove the card, and how are you trying to remove it ?
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
If you aren't getting the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support -
HT2589 Can I make one without a credit card but still use it in the app store?
I need help on this. My parents won't let me use their credit cards or debit cards even if I say I will only download stuff that's free. Help!
I saw the article but it didn't help me because it will say "if you have a apple id already click here" and when i clicked on the link it brought me to the article that I asked the question on. And you need a credit card.
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Nephew used bogus email account(used valid credit card)
I am trying to help my Nephew to regain his previous purchases in iTunes.
When he received his iPod Touch last year, a friend helped him setup his account using a bogus email address. However, he did use a valid credit card and was able to purchase music, movies, tv shows and apps. Everything was working, he was able to sync his Touch without any issues. When he bought an iPhone and tried to sync/transfer his library, he kept receiving "incorrect password, please retry".
The issue is he needs a new iTunes account. But, he doesn't want to lose his purchases
All of the pruchases are still on his iPod Touch and Macbook Air.
Does anyone have any advice or a suggestion?
Thanks in advance!edit: I should add that the bogus email account was used as his iTunes id.
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I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account. -
Order cancelled for valid credit card. How to reinstate the order?
This is my Order Number: 2FFVLJ
I've always owned a Thinkpad for the past 10 years and am a staunch Thinkpad fan. The R60 and Z60m have been reliable and faithful companions. I have been recommending Thinkpad to my colleagues and friends. Hence when I needed a new laptop, I went directly to lenovo's site and ordered a T510 (Web Special) on 4th August 2010 using a valid credit card.
For two days the status was "in process". On Aug 6th, I was unable to login in usng the cust no and order no to see the status. When I called the sales customer service, I was informed that the order was cancelled from lenovo's side. They pointed me to the credit card department for further information. When I called the credit card department, they claimed information mismatch as the reason for the cancellation but they could not point out what exactly was the mismatch.
I can assure you that the card is valid.
Currently I'm not able to place another order for the same model from lenovo's site as it is no longer available. This is very regretful as I was really looking forward to getting my laptop of choice. I tried calling the sales dept but they are not available as it is weekend now (everyone needs a break ) So I have emailed them for help. I'm yet to get a response. This has been a nail biting experience. I'm anxiously waiting for the response from the sales dept.
Will it be possible to fix the issue in sales and reinstate the cancelled order with the same model and price?
Any pointers will be most helpful.I should be extremely cautious. Look up the Apple Store telephone number for your country and ring them to ask about it.
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HT3702 Issue with updating a valid credit card.
I am trying to update my payment information, using a valid credit card, and all it tells me is that I need to contact iTunes support with no explanation....what do I do?
need to contact iTunes support
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