HT2731 it refers me to support. why?I created my AppleId and chose none for payment method. In appstore when I want to install free app, i am asked about my payment
In my appleid I chose none as payment type. Now, when i want to install free app from appstore i am asked to verify my payment type! When i select none it errors! Why?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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Last time i have purchase app..when i try to install free app,the information ask me about billing infomation..when i click continue the warning say "there will be previus problem purchase"..can someone help me how to settle this problem?
All Apple iTunes Store accounts must have a valid form of payment set up. Even for free apps and updates. The Payment Declined message comes from your card issuer or payment source; Apple is just a pass-through for the message. You need to find out why your issuer is declining your card.
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HT5622 Why i an asked to verify payment information while i try to install free apps?
Plz help me i am unable to download free apps , I am asked to verify payment information while the aap is free
Hi Kashif jalil,
If an iTunes Store account was originally set up with a credit card, the information on file needs to be valid and active for all purchases, even if the purchase isn't charged (free apps). If you need to update your billing info, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
i have a problem: every time when i want to download free apple applications in the apple store, apple store asks me which type of credit card i want to use. Why did it ask this question?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
Every time I try to download a free app, I'm asked for cc info. There is a iTunes card with $60 credit, why can't I just use that?
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?
Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534 -
HT201359 I can't install free app why?
I can't install free app?why?
Hi there SueandHeath,
You may want to take a look at the article below for information on how to change the payment type on your account to "none."
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
-Griff W. -
I am a first time user of I phone. Today when I downloaded two basic free apps that is Facebook and what's app , I was charged one dollar each time . Why is that .
You weren't charged.
Read: http://support.apple.com/kb/ht3702 for an explanation. -
2011 MacBook Pro, 64 bit i7 quad core, upgraded to Lion OSx, Bootcamp installed with Windows 7, wanting to install Windows 8 (don't ask), tried downloading/installing bootcamp 5.0.5033 (both on the mac/windows partitions (actually using a parallel to run Windows)), error message something similar to bootcamp doesn't support this Windows
So the question is am I doing something wrong? Should I just try and install windows 8 through my windows 7 partition and see if I can use the bootcamp 5.05033. Or do I solely have to use the bootcamp to install Windows 8? I'm not too familiar with bootcamp and how it runs.if you're using parallels and full bootcamp then you're making it 100% more troublesome for youself then it needs to be
bootcamp is running windows directly on the hardware this give full memory and cpu and 3d video game power
running windows in parallels is running a virtual machine where one can't run powerful games and the like but one can have it in a window and change fast between osx and windows
parallels as the only virutal machine (as far as I know) support not have the operating system as a file on the osx harddisk but can access a bootcamp parition as virtual machine but without the benefits bootcamps provides
it's a service parallels provide for those who want both to play games in normal bootcamp and sometimes use windows in a virutal machine
just install it like a normal virtual machine and you need not worry about bootcamp drivers and the likes
plus it would mean that the windows part would be a part of the timemachine bacup of osx
which it is not when it's in bootcamp -
I'm using the ipad 4 why can I not install free apps it tells me there is a billing problem
I'm trying to install free apps from the apps manager but it won't allow me to install them as its saying there is a problem with my billing information. I have purchased items from the iTunes Store many times using the same information.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't
I Just signed in to find the answer to this too. I started having the same trouble today.
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Why can't I buy and upload pages for my ipad2
why can't I buy and upload Pages for my Ipad2? get error message not compatible with this ipad
pages v1.5 needs iOS5. So update the IDevice to the latest OS.
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I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
why when I want to buy the app from the app store vysvechivaetsya it-your purchase can not be zovershena?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103722)
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