HT2731 My Apple TV will not upload a movie

My Apple TV will not upload a movie What is wrong

1st of all ripping DVDs is illegal in the US (where this forum is hosted) so i would suggest you not talk directly about ripping DVDs and speak in just general terms of you files if you don't want to get your post deleted..
there might be few reasons why you get that message
1) there is more to the file than just it's format.. it must also be within certain parameters to be played on appleTV... to facilitate streaming appleTV limits the size of the file and it data rate, frame rate, resolution, codec, codec profiles etc(see below). software usually have an appleTV setting.. it is usually best just to use that setting and not futz around with your own custom settings unless you know what you're doing
*Video formats supported*
*H.264 and protected H.264 (from iTunes Store):* Up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
*iTunes Store purchased video:* 320 by 240 pixels, 640 by 480 pixels, 720 by 480 pixels (anamorphic), or high-definition 720p
MPEG-4: Up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps) in .m4v, .mp4, and .mov file formats
2) that message also appears if you are streaming for some reason you have lost connectivity to your computer.. network interference, computer goes to sleep or turned off, iTunes is closed etc.
3) could be caused by the file becoming corrupted, HDD corruption etc..

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TS3623 Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.

Apple TV will not play rented movies. Says it is being played on another device, which it is not. Downloaded movie via iTunes on my iMac.
I've tried restoring the TV, updating my iTunes - nothing is working. It is definitely not playing on my computer.

Sign in to your iTunes account settings on the computer (click on the AppleID top right if you're actually signed in).
In your purchase list find the purchase and use the 'Report a problem' link to tell the store.
Assume you've not moved the rental to another device where it resides but is not being played.

Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

Thanks, that worked. Much appreciated.
john Galizia

Since yesterday my Apple TV will not load the movies or tv at all. I select it from the home screen, it goes black, tries to load then goes back to the home screen. YouTube and Netflix works though. I've reset the Apple TV and the modem. No change. help?

Since yesterday my Apple TV will not load the movies or tv at all. I select it from the home screen, it goes black, tries to load then goes back to the home screen. YouTube and Netflix works though. I've reset the Apple TV and the modem. No change. Any ideas what the problem is?

Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
http://support.apple.com/kb/TS4526

Apple TV will not load NetFlix movies using wireless connection.

I recently purchased an Apple TV and tried to use it wireless with NetFlix. It simply will not load the movie. It starts to buffer and will not complete. Eventually I will get an error message after maybe 5 minutes. Completely unusable. I can run the AppleTV with ethernet and it works fine. I can also go to other content sites wireless and it works ok, although slow for things like Youtube. I can also run NetFlix from my ipad around the house without any problems. So it is definitely the AppleTV working wireless and most likely something specific to NetFlix. I get very good wireless download speeds in my house of between 30 and 60 Mbps. If I can't get this problem resolved I will be returning my AppleTV and try a different route because having to go ethernet is not practical for me.

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/12/16

Apple TV will not transfer all movies from computer

I have a new iMac and have transferred every movie, TV show, iPhone application and all my music to the new computer from my Mac Book Pro laptop. Everything works perfectly on both computers. I then purchased an Apple TV and connected it through HDMI to a high-end projector.
Everything was going well until I synced the device to the iMac. Once completed, it only synced 18 of my 47 movies and all of my TV shows except one. I have tried several times to get the files to transfer, but no luck. I have 2 separate iTune accounts... one from a PC I owed years ago, and a newer account when I bought the Macbook Pro. Both computers are 'authorized' on both accounts, so I don't think that is the issue.
Any guidance would be greatly appreciated... thanks.

You said everything was going well until you synced to the iMac. Do you mean that you were able to sync successfully from your MacBook Pro to the ATV, all 47 movies? If this is the case, then I'm at a loss.
If you never tried syncing from the MacBook, then it's possible that some movies and TV shows are not in the proper format for the ATV. If a video works on a computer via iTunes, that doesn't mean it will work on ATV. However, if you purchased the video content from the iTunes store to the computer (intended for the ATV), then there's a problem here. We need more information.

Apple Tv will not sync some movies from Itunes.

Hello,
I have had some issues with syncing my apple tv with itunes. I have overcome the initial issue of incomplete syncs etc. I now have an issue where only some of my movies in itunes are syncing. All movies to date have been ripped from DVDs using the Handbrake application. I have always set it to Apple TV which default to MP4. Has anyone had any experience with this. Is there a setting I am missing, or a better way to rip movies than Handbrake.
I am using an Imac running Leopard and all software is up to date.
Cheers
Sid

discussing ripping copyrighted DVDs is a forbidden topic in these forums.
you will need to seek assistance elsewhere on this topic.

Apple TV Will Not Play Some Movies

I have a digital copy (Diary of a Wimpy Kid) that came with a Blu Ray for iTunes. Have it loaded on my iPhone 4 running 4.2. I get an error when I try to play it via AirPlay on Apple TV.
To be clear, I have done the update on the ATV and other movies, music video and photos work perfectly - why an issue with a licensed digital copy?
Thanks, I'll take my answer off the air
GJM

I've had this happen again, this time with a ripped version of the 40 yr old virgin....
GJM

Itunes Match: iTunes will match songs in library, will not upload songs not in library.It

Itunes match is going through the endless 3 step cycle for several days now. It will match songs that are in the Itunes Library, it will not upload any songs that are not "matched"
I have tried alot of solutions, turn off match, turn back on, deauthorize, authorize, reboot, exit itunes, delete songs, add songs, turn off auto renew, plug in ethernet, wifi, basically anything posted on here.
Anyones help would be greatly appreciated. Ive been an Apple customer for decades, and this is one of the times where I am greatly disappointed. Thanks.

Ardwych
Yes, itunes just sets a pointer to the Windows files in its ITL database.http://support.apple.com/kb/HT1660
If you have itunes preference to copy files to your itunes music folder, then it does copy them there and you might now have two copies of the same song. But itunes will probably be using the copy in the itunes music folder.
This section of this article might explain it better
*How iTunes Manages Media Content*
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive

I have DRM protected music from an old iTunes account that will not upload to Match?

I have DRM protected music from an old iTunes account that will not upload to Match?

Your computer needs to be authorized with the "old" Apple ID. Pull done Store > Authorize... And type the credentials when prompted.

I can build my iPhoto book book but it will not upload. It hangs up and asks me to retry. endless loop.

I can build my iphoto book, but it will not upload. It hangs up and asks me to retry. endless loop.

Five Steps to a Great Book / Cards / Calendars - http://support.apple.com/kb/HT2536.
How To Preview a Book / Card / Calendar Order - http://support.apple.com/kb/HT1040.
First preview the book to ensure that all the pictures appear fine in the preview.
What is the exact error you are getting, as this may help determine what you need to do for a resolution.
Also, try to connect to the internet direct wire instead of wireless for best results.

OS 5 will not upload my old ringtones, whats the problem

After the OS 5 update my ringtones are in the system but will not upload to Iphone 4.0 anymore. Anyone else experience this or have a solution????

Yes, I had a custom made ringtone that was lost after the upgrade to IOS5. I called Apple, and was told that they put it back on iTunes, however, it wasn't there...then e-mailed them again and was advised that since this was a custom ringtone, it would not be available.....but Apple did give me a credit on iTunes to download a song of my choosing. What I finally did was to download the App....Ringtone Maker....(the free version)...and made my own ringtone (the same one I had lost). The heck of it is...I made the original ringtone from a song that I purchased through iTunes......which was the way you did it on the older iPhones. Apple should have found a way for us to keep our ringtones.

IPhoto project will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process. Christmas gift, really need to get this done, have worked MANY hours on putting it together. Please help!

Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT

HT1430 My ipod will not upload the latest osi

I purchased an ipod touch from a pawn shop and the device will not upload an osi to the latest and therefore it is limiting on what I can do, any suggestions?

Keep trying:
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.

Safari 5.0.6 will not upload and to call software manufacturer. Who can I contact?

Safari 5.0.6 will not upload and to call manufacturer. Who do I contact?

Hi Bruce,
Do you mean you can't install it?
Or that Software Update fails some way?
Do you have any error messages to help us?
There are ways to send feedback to Apple on Safari, but it's like a one way street, you're more likely to get the problem solved faster by some helper here.
Talking or taking it to an Apple Genius is another option.

HT2731 My Apple TV will not upload a movie

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