HT2731 My daughters iPad has just been factory restored from the apple shop, she was on my iTunes account with her email address but now she is the correct age for her own account. We have started up the iPad and with trying to create her own with her own

My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we  do this with he same email address

Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter.  Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use. 
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M.

Similar Messages

Maybe you are looking for

  • Outlook is working on VLAN but not working on other VALNS

    First of all thanks in advance. here is the scenario :- (1) 03 VLANS in the network. all VLANS are connected through core L3 switch. No ACLs in L3 switch.       VLAN 101-192.168.1.0/24       VLAN 102 - 192.168.2.0/24      VLAN 103- 192.168.3.0/24 (2)

  • My Elements Problem

    Process:         Adobe Photoshop Elements 10 Editor Path:            /Applications/Adobe Photoshop Elements 10 Editor.app/Contents/MacOS/Adobe Photoshop Elements 10 Editor Identifier:      com.adobe.psexeditor Version:         10.0 (10) App Item ID: 

  • Knowledge Search Relevancy

    Hello, The knowledge search results on webclient have a relevancy for each result. Can anyone explain 1. How this factor is calculated? 2. How to influence this field if we think that this is not accurate? 3. Does the search includes dependent knowle

  • Two Keyword lists

    Hi, I would like to create for the two languages I use for my keywords two different keyword lists in Bridge CS4 . It would make things a lot easier, then to do it with one list and a undermenu - Is it at all possible ? thanks for your help ! Martin

  • Can I run another operation system via external hard drive?!

    i have a macbook pro retina display and i want to run another os system but on an external drive is it possible!?