HT2731 Problem changing credit card information on Apple account

When I go to enter new credit card information for my apple ID, I receive a message saying that the card is invalid, but there is nothing wrong with the card. The App Store no longer let's me download any apps, even if they're free. How do I fix this?

Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.

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Problem changing credit card information

hi I try to change my credit card information but I keep getting the message that there is something wrong with the information I entered. I've tried a number of times and checked that I have entered the correct information .

Have already tried that did not help much . The problem is that I enter the correct details with expiration month and expiration year and correct card number , but when I want to save the data , I get an error message saying that there is a problem with my card details . It is the same card that I used in the past but with prolonged expiration .

HT1918 I do not see None option in the payment type section. Please help to remove my credit card information from apple account.

I signed into my apple account by iTunes and try to remove credit card information. However, I do not see None option in the payment type section. Please help.

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Problem changing credit card information on profile for Creative Cloud

I was trying to update credit card on my account profile page for creative cloud subscription, on the Adobe.com site, but when I tried to change the credit card number on the web site, I got this error message:
I then called customer service on 10/31/13, about the problem. I gave the representative my new card number over the phone to be updated on my account. He said that it would reflect on my profile within an hour or two. IT HAS NOT. The old number is still on my account.
Is this problem being fixed, when will the profile area be fixed so that I can change credit info myself? I tried again today, and the same error message appears.

Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.

How to change credit card no. on apple ID?

How to change credit card no. on apple ID?

Go to store.apple.com and click on the Account button on the top right.
Click "Change your default shipping or billing info."
Log in.
Edit your Payment Information:

Why can I not log into The app store after changing credit card information?

Why can I not log into the App store after changing credit card information?

DNS -
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4

How do you change the credit card on your apple account?

How do you change the credit card on your apple account?

Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

HT3702 I was send an email from apple asking me to update my credit card information or my account will be cancelled within 48hours is this a valid email from apple or fraud ??

I was send an email via apple stating that I need to update my credit card information or my account will be cancelled in 48hours. Is this a valid email or fraud. I had the iphone for more than 2 years and did not receive a similar email

It's a phishing attempt to get your account and payment details (Apple don't send emails like that) . If you still have the email then you could forward it to Apple : [email protected]

How do I delete my credit card information from my account?

How do I delete my credit card information from my account?

Hi Jill1963,
Welcome to the Support Communities! The article below will help you change your iTunes Store account billing information:
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Cheers,
- Judy

Hi I need help please .... I have my credit card information in my account ... But I wanted to delete

Hi I need help please .... I have my credit card information in my account ... But I wanted to delete & I like too add a App Store card

Hi, Ajchenicholas.
Credit cards attached to an Apple ID can be removed and payment method changed to none as long as there is not an outstanding balance. The article below will walk you through this process.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
You can always add an iTunes Gift Card to your account at any time. Here are the steps that will walk you through adding an iTunes Gift Card.
iTunes Store: How to redeem a code
http://support.apple.com/kb/ht1574
Cheers,
Jason H.

TS1646 I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

I need to delete either my Itunes account or delete the credit card information because my account has been hacked.

You can't delete an account, and all of the account's downloads will remain tied to the account.
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you haven't already done so then you may want to contact iTunes Support to let them know : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I lost my Ipod touch yesterday. Can I disconnect my credit card information from my account and thereby eliminate that liability?

I lost my Ipod touch yesterday. Can I disconnect my credit card information from the account to avoid someone accessing my account and charging on it?

No, Apple cannot locate your iPod for you. If you didn't have Find My iPod set up before you lost the iPod, there's no way to trace it.
Regards.

HT2534 what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

what if i place a credit card information in my account and i have purchase a free apps will i be charge on that?

geneviemaude07 wrote:
there would be no hidden charge to that?
Hidden or otherwise, no charge...
I'm not sure that you can remove your credit card information once you have added it. I think you will just have to live with the fact that Apple has your credit card number. Of course, that could be quite useful on the day that you decide that you want an App that does need paying for.

How do I remove credit card information from iTunes account?

How do I remove credit card information from iTunes account?

If you have an unpaid balance or payment due, you can't select None as your payment type.
To see which order you need to pay for, view your purchase history.
When you sign in to the store, you may see a message that there was a billing issue with your last order.
Click the Billing Info button to see the order.

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

I have $8.05 balance on my gift card. I tried to buy an app more expensive than that so i had to add my credit card to the apple account. But I couldn't use the balance from the gift card anymore. How can I select to use it? or did I lose it?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The MAS should use any credits first and then apply the remainder to a listed bank card.

HT2731 Problem changing credit card information on Apple account

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