HT2731 They ask me about security questions, how do I figure out what they are?

How do I buy an app? It won't allow me with out security answers

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

Similar Messages

  • HT204088 I forget the answers to my security questions, how do I find out what they are?

    I'm trying to buy a song for an important event and due to it being the first time on this laptop that I am purchasing a song, I have to provide the answers to my securit questions and i cant remember them. How do I find out what they are? Please.

    f you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT5312 I forgot my answers to my security questions how do I find out what they are or reset them?

    I need help

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

    My mum can't access her account. It says its locked and asked for her security questions, but she can't remember what they are. How do we access her account?

    Hi sarahmcmast3r,
    If you are having issues accessing an account and can't remember the security question answers, you may find the following article helpful:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    - Brenden

  • I have charges on bill in question.How do I find out what they are

    I have charges on my bill in question. How do I find out what they are. COULD "NO" find any help on website.

    Assuming you are referring to an iTunes bill, use the link below to contact iTunes support.
    http://www.apple.com/emea/support/itunes/contact.html

  • How to Figure out what checkboxes are selected upon a button click...

    If I have a panel with some JCheckBoxes and a JButton, how can I figure out what checkboxes are selected upon the button click? If I add an actionlistener to the button, inside actionPerformed, how would I know what checkboxes are selected? One caveat is that the name and number of these checkboxes are dymanically chaing based on a configuration file so I do not know what the names of these check boxes are.
    Any help/code sample would be appreciated.

    Here's one of several different ways to do it. It attaches an ItemListener to each checkBox. When the checkBox is clicked, it is either added or removed from a List of selected items. Clicking the button will show you the selected items.
    import java.awt.*;
    import java.awt.event.*;
    import javax.swing.*;
    import java.util.*;
    public class CheckBoxTest extends JFrame
      JCheckBox chkChoice1 = new JCheckBox("English");
      JCheckBox chkChoice2 = new JCheckBox("French");
      JCheckBox chkChoice3 = new JCheckBox("German");
      JCheckBox chkChoice4 = new JCheckBox("Italian");
      JTextArea txaDisplay = new JTextArea(5, 20);
      JButton btnShow = new JButton("Show Selected Items");
      ArrayList <JCheckBox>choices = new ArrayList<JCheckBox>();
      public CheckBoxTest()
        super("");
        setDefaultCloseOperation(EXIT_ON_CLOSE);
        chkChoice1.addItemListener(new CheckBoxListener(chkChoice1));
        chkChoice2.addItemListener(new CheckBoxListener(chkChoice2));
        chkChoice3.addItemListener(new CheckBoxListener(chkChoice3));
        chkChoice4.addItemListener(new CheckBoxListener(chkChoice4));
        btnShow.addActionListener(new ActionListener(){
          public void actionPerformed(ActionEvent event)
            txaDisplay.setText("");
            for (JCheckBox jcb : choices)
              txaDisplay.append(jcb.getText() + "\n");
        JPanel buttonPanel = new JPanel(new FlowLayout());
        buttonPanel.add(chkChoice1);
        buttonPanel.add(chkChoice2);
        buttonPanel.add(chkChoice3);
        buttonPanel.add(chkChoice4);
        JScrollPane scroll = new JScrollPane(txaDisplay);
        scroll.setHorizontalScrollBarPolicy(ScrollPaneConstants.HORIZONTAL_SCROLLBAR_AS_NEEDED);
        scroll.setVerticalScrollBarPolicy(ScrollPaneConstants.VERTICAL_SCROLLBAR_ALWAYS);
        JPanel dataPanel = new JPanel();
        dataPanel.add(btnShow);
        dataPanel.add(scroll);
        Container c = getContentPane();
        c.setLayout(new BorderLayout());
        c.add(buttonPanel, BorderLayout.NORTH);
        c.add(dataPanel, BorderLayout.CENTER);
        pack();
      public static void main( String[] args )
        CheckBoxTest frame = new CheckBoxTest();
        frame.setVisible(true);
      class CheckBoxListener implements ItemListener
        JCheckBox checkBox;
        public CheckBoxListener(JCheckBox checkBox)
          this.checkBox = checkBox;
        public void itemStateChanged(ItemEvent event)
          if (checkBox.isSelected())
            choices.add(checkBox);
          else
            choices.remove(checkBox);
    }Or, you could just maintain all the checkboxes in a Collection ahead of time. When the Show button is selected, simple query isSelected() on each item.
    Again, there are several different ways.

  • I want to download an app in App Store with money than they ask me my security question and I forgot it how can I do?

    I want to dowloade an apps with a money but they ask me my security question and I forgot it how can I do

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108399)

  • How do I change my security question answers  if I have forgotten what they were

    How do i change my  security question answers if I have forgotten what they were?
    I can sign in but when I click on change password/security it asks me for questions the answers that I thought I had set up do not match according to them but I can't get in to change them

    @Dougandborders
    Set up or change your security questions
    Go to My Apple ID (appleid.apple.com).
    Select “Manage your Apple ID” and sign in.
    Select “Password and Security” on the left side of the page.
    If you already have security questions, you'll be asked to answer them before continuing. Forgot the answers?
    Choose your new security questions, then enter the answers.
    Add and verify a rescue email address, if that option is available.
    Click Save.
    About Apple ID security questions - Apple Support

  • Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

    help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??

    Blue, and Mr. Frisky...

  • TS2446 I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help!

    I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help! I made the answers a long time ago. Thank you!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

    When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hallo,my name is Adrian and i forgot my security questions,how do i find out the answers or how do i reset them? Thank You

    hallo,my name is Adrian and i forgot my security questions,how do i find out the answers or how do i reset them? Thank You

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1689 I forgot my answers to the secret questions on iTunes. How do I find out what they are?

    I forgot the answers to my secret questions. How do i find out what they are again?

    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

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