HT2731 Why does itunes keep asking me security questions I never answered while setting up my account and what should I do?

ITunes won't let me purchase apps because it contiues to ask me security questions that I never setup.  For example, I set up the following:
Name of my best friend in High School?
It keeps asking me about my first pets name and my favorite book as a child.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113734)

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