HT2731 Why I can't reinstall my app?

Why I can't reinstall my app,and they ask me to come here to ask for support after I enter my card information and I'm wondering why is that?

These are user-to-user forums, if you've got a message to contact iTunes support then you can do so here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • HT1977 why i can't sync my app from library to my device?

    why i can't sync my app from library to my device? i just see the app will install but not install in my device. can anyone show me how to install apps in newest Itunes?

    When you reinstalled iTunes, did you remove and reinstall by the exact steps listed here? http://support.apple.com/kb/HT1923
    You will need to do it that way. That would be the only thing I can think of that would be stopping the transfer of purchases. If you go into Task Manager and Services, is the Apple Mobile Device Service running? If you go into Device manager when the phone is connected, do you see the Apple Device Driver listed under USB devices? Have you tried disconnecting the phone and then rebooting the computer, then doing a reset on the phone holding the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone reboots and the computer reboots, connect them again?

  • In the middle of downloading an update for garage band and lost the connection, now the app won't open or finish the download.  Can I reinstall the app without losing my music?

    In the middle of downloading an update for garage band and lost the connection, now the app won't open or finish the download.  Can I reinstall the app without losing my music?

    The obvious way to resolve this on a computer would be to uninstall the app, then reinstall it, however on an iOS device that would cause all the data assoicated with the app to be thrown away.
    Make sure your iTunes library has the latest updates for all your apps, then backup and restore the device. This should pull back a fresh copy of the app from your iTunes library and then give it the data from your device backup.
    tt2

  • I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons.  The apps still appear in settings, so I can't reinstall the app as they're already there.  I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped.

    I have recently upgraded my iPad 2 to iOS 7 and I have lost 3 app icons.  The apps still appear in settings, so I can't reinstall the app as they're already there.  I've tried uninstalling and reinstalling via an iTunes sync, but it hasn't helped.  The 3 apps are bbc iplayer, itv player and sky go.
    Can anyone help please?

    Have you checked to see if the Apps have been placed in an App folder?
    Try swiping down from the middle of the screen so the search bar appears. Type the name of the App and if the App appears it is indeed on your phone.
    You could also try restarting your device by holding the power and home button until the Apple logo appears.

  • I have an iPad1 which I have reset and am preparing to give to a kid.  I now find that I can't reinstall many apps as they now seem to require IOS 6 or greater.  This is IOS 5 and can't be upgraded.  Is there a way to find the older versions of the apps?

    I have an iPad1 which I have reset and am preparing to give to a kid.  I now find that I can't reinstall many apps as they now seem to require IOS 6 or greater.  This is IOS 5 and can't be upgraded.  Is there a way to find the older versions of the apps?

    One of these links may help:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • I changed the country from US to Mexico in my App Store Account. Now I can´t reinstall iLife apps onto my Macbook. Please help

    I changed the country from US to Mexico in my App Store Account. Now I can´t reinstall iLife apps onto my Macbook. When I try to download them, a message says that they are available in my purchased apps, but they don't appear under that menu. Please help

    The issue is that you purchased the apps in the US app store, not in the Mexican App Store.
    If you set your App Store back to US, then you should be able to access your purchases from teh US Store.

  • I don't know why I can't buy an app it always says that I have to change my address and the thing I I can't change my address due to that I have money in my accunt that they won't let me spandet

    I don't know why I can't buy an app it always says that I have to change my address and the thing I I can't change my address due to that I have money in my accunt that they won't let me spandet

    Your payment method must be associated withe same country where you reside in order to update your apps.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
    The Complete Guide to Using the iTunes Store
    Same policy for the Mac App Store.
    Open the App Store then scroll to the bottom of the window then select the round flag icon on the right to change the country.

  • How can i reinstall an app?

    How can i reinstall an app?

    Same way as you installed it in the first place. Go to the AppStore and download it.

  • Hi why I can't purchased an app on my apple id?im in malaysia but my apple id is from us please help

    Hi why I can't purchased an app on my apple id?im in malaysia but my apple id is from us please help

    Can somebody help me??i could not buy an app,I wants to purchase order and choas please let me know how to do as soon as possible thank

  • Why i can't use apple app store with my apple id?

    Dear All,
    why i can't use apple app store with my apple id?
    but I don't have Credit Card.My Country doesn't support.
    My Country is included in Apple OS X (10.9.2) but not in the billing.
    How could I download even free apps from Apple Apps store without using credit info?
    becoz I want to fill these brackets but iTune say me to fill it how can I?.........  
                                                                               Best Regards,
                                                                                destar77

    http://support.apple.com/kb/ht2534

  • HT1338 How can I reinstall the app?

    An application didn't install completely and I can't remove that app so I can't reinstall it. How can I reinstall the app?
    A dialog came up saying I have to send the app to the wastebasket before reinstalling it. But when I tried that it gave me an error code 8062. I couldn't find any info on error on 8062 nor could I find anything to correct it. It appears I'm at catch 22. The app is Easy Password Storage.
    Can anyone help me with this?
    Thank you.

    Howdy alegarfer97,
    In order to reinstall the applications that are installed as part of the system, you'll need to reinstall OS X. While the article linked below is written for OS X Mavericks (10.9), the steps are the same for Lion (10.7) through Yosemite (10.10).
    OS X Mavericks: Reinstall OS X
    https://support.apple.com/kb/PH13871
    Cheers,
    Allen

  • Why I can't gift an app that I already have on my iOs devices?

    That's it, I want to know:
    Why I can't gift an app thru the iTunes store for an  that I already have on my iOs devices?
    I have an account fully authorized complete with a credit card, so it is puzzling or a blip in Apples system!

    Is it hidden via an app age rating in Settings > General > Restrictions ? If not then you could try a reset and see if it shows after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Hi my friends why I can't download from App Store,during the download process shows error code 9001

    Hi my friends why I can't download from App Store,during the download process shows error code 9001
    I 'm from Iran and like apple very much I waiting for your response... !

    In short, because you are in Iran and probably trying to use the App store in another country. You can search the forums for several other threads on this topic.

  • Hi I would like to ask why I can't update my apps

    Hi I would like to ask why I can't update my apps..?

    Okay.  You have our permission.  Go ahead and ask.

  • I have first iPod touch, but can't after restore can't reinstall some apps I bought because they have been updated in iTunes to newer versions

    I have first iPod touch, but can't after restore can't reinstall some apps I bought because they have been updated in iTunes to newer versions?  I am giving this to my grandchildren and their favorite game Skee-Ball updated and now can't reinstall on iPod touch.

    If you still have the apps on the iPod you can delete them from the computer and then transfer the apps from the iPod t the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Next would be to look in your computer backups file for a version of the apps that works with the iOS on the iPod.
    Otherwise you are out of luck.

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