HT2736 Can I change my security questions without typing in the old ones

Can you plz help me !!!!!!!

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • TS1702 How can change my security question if I forgot the old one

    How can I change my security question if I forgot the old one since I did it long time ago

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90010)

  • HT5577 i need to change my security questions becase i forgot the old ones

    i need to change security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can i change my security questions without anwers

    How can i change my security questions without anwers

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95772)

  • TS2446 Can i change my security questions if i forgot the answers ?

    can i change my security questions if i forgot the answers ?

    Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

  • I had to change my password, and need to change my security questions, as they are wrong. Apple won't let me change the security questions unless I answer the old ones, which I cannot do. Suggestions please for how I can change my security questions.

    I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?

    Outlaw123456 wrote:
    Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
    Why not? If you're the owner then you should know your own question/answer combination as you created them.
    Outlaw123456 wrote:
    Is there a way to change my security questions without being able to answer my orignal questions first?
    Call Apple.

  • How can I change my security questions, all of them not just one

    I'm trying to change my security questions but when i recieve the email with the code I can only change one question and when I try to get into my idapple account they ask me for two questions and I dont have both. What can I do.?

    Hi Louiyi,
    Thanks for visiting Apple Support Communities.
    See this article for information about updating your Apple ID information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    All the best,
    Jeremy

  • HT1918 How do I change my security questions, when I cannot remember old ones?

    How do I change my security questions? I do not know old security question answers.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • How can I change my security questions without having to call apple?

    I have a stutter and I can't talk on the phone. It says I have to call Apple Support to sort out the problem with my security questions. Is there any other way I can sort it out without having to call?

    Click here, fill out the form, and see what Apple says.
    (108459)

  • Hi, how can I change my security questions? I forgot the answers.

    How can I fix this problem I don't understand how to do it.

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT5312 Please i want to change my security question but i forget the old answer

    I was forget my security question and when i want to change the rescue email i could't enter

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT2589 How can I change my security questions?

    How can I change my security questions without having to put old ones in? Can't remember answers.

    apple id.apple.com

  • Team, I am trying to change my security question because I forgott the answer

    How can I change my security question because i forgott the answer

    Go to iforgot.apple.com.Enter your Apple ID
    (reset your password)Then Go to My Apple ID(sign in with new password)
    Note: I skipped right over Password and Security section
    and entered an Alternate email address. (This probably didn't matter).
    So just go to Password and Security and reset answers.(they should be there)
    If their not there then repeat steps and enter an alternate email (save it) then go to password and security...
    The questions should be there to reset...
    Entering an alternate email probably didn't matter but that's what I did too. I deleted alternate email after I resettled the answers in password and security...
    Note: resetting your password should allow you to reset your questions/answers.
    Hope this now helps you...

  • HT5699 How can u change your security question if u forgot them with out changing anything esle??

    How can u change your security question if u forgot them an without changing anything??

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • How can i change my security question on the latest ios?

    how can i change my security question on the latest ios?

    This can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110138)

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