HT2736 Gifting an app to an alien? Don't even try!

So when my German exchange son, who is sitting beside me and using the same U.S. isp cannot download a gift app because his itunes account is German, how does one get a refund and why did apple make it so hard to do this instead of user friendly.

Has your recipient checked their spam folder?
This usually occurs instantly, however if they haven't received the gift after 24 hours, contact iTunes support:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT2736 Gifting an app already downloaded

    How can I gift an app that I have already downloaded? The usual purchase button for the app is greyed out, shows 'Downloaded' and does not offer the gift this app option. Thanks for any help or suggestions.

    Try logging out of your account on your computer's iTunes via the Store > Sign Out menu option and (without signing back in) then see if the 'gift this app' option appears on that app, and if you can then gift it (you should be prompted to sign back in when you select 'gift') - I have the same 'feature' on my Mac's iTunes.

  • HT2736 Gift an app

    I had already bought an app, how can I send the same app as a gift on the iPhone?

    Hi..
    No.
    Matthew, in order to gifrt an app you must click the downward facing black arrow next to the purchase price then click Gift This Song.

  • HT2736 gifting an app - how long to receive info?

    I purchased an app as a gift. I see it in my order history. How long should it take for the recipient to receive the email? Its been over 12 hours. I've tried resending it. Nothing magically appears. I even tried sending it to myself. NOTHING.

    Has your recipient checked their spam folder?
    This usually occurs instantly, however if they haven't received the gift after 24 hours, contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • HT2736 Gifting an app between countries

    I bought an app as a gift for my brother-in-law, I live in the UK  he lives in Australia, the app is available in both countries but he can't redeem the gift? Is there anyway to do this?

    Has your recipient checked their spam folder?
    This usually occurs instantly, however if they haven't received the gift after 24 hours, contact iTunes support:
    http://www.apple.com/support/itunes/contact/

  • My application won't open, even from the original app file. I don't even get an error message. What can I do?

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    Try the following:
    1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
    2 - Run Option #1, Repair Permissions.
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  • All of a sudden don't have sound on my phone, music, apps, games, notifications. Don't even have the volume bar on videos to turn it up or down, when I press the manual volume button on the side to turn it up nothing happens. Somebody help me fix this

    Somebody please help me fix this issue!!!

    Clean iPhone charging port with clean dry toothbrush. See if better. If still problem, and if there is Warranty or AppleCare coverage, make Genius reservation or set up service and take or send to Apple for resolution. If no coverage, clean charging port again with small amount of Isopropyl Alcohol.

  • App store and itunes suddenly wont even try to install anything?

    I went to download a song and after using touch ID to input my password, the round downloading sign just changed back to "buy" with no error message or warning. I then tried the app store, this time it did not ask for my password, presumably because i had just used it, but the same occurred. I then restarted the phone, which is an iPhone 5S running IOS 7.1.2, to no avail. I then tried to install something on my ipad 2 which worked completely fine. Can anyone advise me on what to do? restoring the iPhone is really not an ideal option as my iCloud is full so i will lose a lot of things that are not backed up.

    Reset the Device:
    Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
    You said that you have done this already. Try again, but this time while the appstore is open and in the foreground.
    I hope this helps.
    ~Lt. Leviathan

  • Ok I have a iPod 4G 32GB, all my apps freeze and then close or don't even open at all. I tried deleting and reinstalling as I thought the app was the problem, but it still did the same thing and I have only wasted 5.3 GB. What's wrong with it?

    MAKE IT LITERALLY 8 TIMES I'VE BEEN KEEPING TRACK THAT SAFARI CLOSED ON ME WHILE WRITING THIS ALSO DOWNLOADS SPEEDS ARE SLOW CAN SOMEONE HELP ME BEFORE I BREAK THIS ******* IPOD I ONLY USED 5.3 GB AND MY APPS KEEP CLOSING OR DON'T EVEN OPEN HEELLLPPP!!

    You will also notice that this is the correct answer in most cases.
    Have you tried all of them?
    These are indeed the basic troubleshooting steps for your most every ipod problem.

  • HT2736 I just updated iTunes and I don't see the option to gift the app? what gives?

    I just updated iTunes and I tried to gift an app from my PC. The options is no longer selectable. What gives?

    OK, so it sounds like you are trying to do the gift on your Mac. I also tried it on my Mac with an App I had already purchased, and you are right - it doesn't give you the option to gift it....on the Mac. I looked up the App you were asking about, and based on what I could see in the iTunes Store for Apps, and on your indication that you have an iPhone 4, it appears that this is an iPhone app?
    If it is, then you can gift it (even if you have purchased it) via the iPhone App Store (I tested this with my purchased app that showed no "gift" option on my Mac). Click on the App Store on your phone, do a search for your app, then click on the share option at the top right hand corner. When I tried this on my iPhone using the same app that I had looked for in iTunes on my Mac, it came up with a window that had the "Twitter/Email/Facebook/etc. options, but it also had a "Gift" option.
    So, try to gift it via your App Store app on your phone.
    Hope you have the same results I did!
    P.S. I have also sent in a support ticket to iTunes Store Support for this - clearly there is an issue.... (sorry about the misunderstanding - it doesn't work the way it is supposed to!)
    Cheers,
    GB

  • HT2736 Is it not possible to 'gift' an app you've already bought?

    I own Monopoly for iPad and was trying to gift it to my dad for his new iPad but that link option doesn't show up in iTunes ... the GIFT link shows up fine on apps I haven't already bought for myself ...

    That is an interesting question...there appears to be no way to gift an app you've already purchased...maybe to avoid confusion about people thinking they can gift things they have purchased for free? There was a lengthy discussion about a similar issue on iOS devices here: https://discussions.apple.com/thread/4033741
    A workaround might be to log out of your Apple ID, then navigate to the app in iTunes, click the 'Gift This App' button and then sign in when prompted.

  • HT2736 Can I gift an app from my iTunes account to friend without using credit card ..just use my credit in items store account ?

    Can I gift an app directly from my iTunes account to another without credit card ..just use existing iTunes credit

    No
    You would have to use a credit card.

  • HT2736 How do I gift an app from Canada to the USA iTunes store?

    How do I gift an app from Canada to the USA iTunes store?

    You cannot gift to another country at all.
    Sorry

  • HT2736 Gifting apps

    I am trying to gift an app that I already own, but there is no "gift" option. Am I missing something?

    Is this on your Mac's iTunes, and it's not a free app ? On the current version of iTunes I get the 'gift' option on apps that I've bought, but there was a 'feature' on a previous version of iTunes : if you log out of your account on your Mac's iTunes (e.g. via the Store > Sign Out menu option) you should then get the gift option on the app - you will then be prompted to sign back in as part of the gifting process.

  • HT2736 gifting apps to another account

    If I am gifting an app will the price be charged to my credit card or will it come off of the account balance that I have on my account?

    Credit card.
    You cannot buy gifts with gift card balances.

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