HT2736 I am trying to send an iTunes gift...

...and once I hit submit to finalize my order, it keeps telling me to contact Support...I get an error when I try to contact Support. What am I doing wrong?

Contact them here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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HT2736 I'm trying to send an iTune gift card.

I'm trying to send an ITune gift card online for my nieces. I've done it successfully for the first one and the others won't work. The message tells me to contact the apple store support to complete the transaction. I've trying doing so however, due to being Christmas the call centre is not working.
I don't understand especially, as I can still make purchases, i.e. I've tested this. My card details are all OK so what could it be?
Is calling a call centre part of the process?
What's the process flow for purchasing a gift card? The detail on the support site does not provide any information on the reason's why one would need to contact support to complete the transaction so I really don't understand. Being Christmas and my niece's birthday I needed this to be done. If I had know I would not have relied on doing it online assuming it was done without needing to contact anyone.

By doing exactly what it told you to do - contact itunes support

HT2736 i had a problem sending an itunes gift, it charge my credit card rather than my itunes account, i need the cc charge reversed and debit my itunes

i had a problem sending an itunes gift, it charged ,my credit card rather than my itunes account, it need it reversed on the cc and debited on the itunes.

Gifts will be charged to your credit card - you can't use your acocunt's balance for gifting, you can only use your credit card.
From the page that you posted from :
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you can't purchase an iTunes Gift with store credit.

HT2736 I tried to send an iTunes gift card and it said I had to contact iTunes support. What is going on

Why is iTunes telling me to contact support when trying to send a gift card

This is a user to user support forum
We are all itunes users just like you.
Apple is not here.
http://www.apple.com/support/itunes/contact/

I'm trying to send an itunes gift via email, but getting a message that says to contact support to complete the transaction. How do I resolve?

I'm trying to send a gift via email, but getting a message that says to contact support to complete the transaction. How do I resolve?
Thanks

By doing exactly what it told you to do - contact itunes support

I'm trying to send an itunes gift but it keeps telling me to contact support to complete purchase?

I have tried a Visa debit card and a Mastercard, both are perfectly good but it just keeps telling me to contact support tocomplete purchase. Any idea what I need to do, I have looked at the support site but can't find any information. Thanks

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I'm trying to send my itunes song as an attatchment but I think my file is too large

Hi, I'm trying to send my itunes song as an email attatchment. I think my songs are too big. Like 54g each. I don't know why they're so big. Maybe because they came from Garageband. These are songs I made. If anyone knows how to lower the gigabytes to my songs on itunes, please let me know. I don't know if it's just the songs I made from Garageband sent to itunes or if all the songs on itunes are just like that. I think the most an email attatchment takes is 34g. Thanks

Using an iPhone without a wireless service plan

HT2736 Trying to redeem an iTunes gift card. Keep getting invalid code message. It has 14 digit code. Anyideas?

Trying to redeem an iTunes gift card. I keep getting invalid code message. It has 14 digits. Is this a problem?

This article should help:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you still can't redeem your card, then you should contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/ and provide the serial number on the back of your gift card. The article above shows you how to locate the serial number.

How can i send an itunes gift voucher to someone in a different country?

how can i send an itunes gift voucher to someone in a different country? I live in the UK and want to send a voucher to someone in the US

No, they are only valid in your own country - so you can only send gift certificates (or gift actual content) to people whose account is based in the same country as your own.

TS1292 I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

I'm trying to redeem my itunes gift card and i get the message "session timed out". does anyone know why i'm not able to redeem my card and why i get this message?

i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?

I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers?

HT201195 I tried to redeem an iTunes gift card and it said that my card has not been properly activated

pls could somone help
I tried to redeem an iTunes gift card and it said that my card has not been properly activated
Yvesolution

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

Limit to I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

Chris CA, 62,910 points. Dang...that's a lot of support. Before I start, let me say Thank You! You need to answer a lot of people's questions to achieve that.
1) You slightly misunderstood my letter through no fault of your own. It was a generic compilation of information submitted by members of this discussion turned into a letter by me for use on the Apple Feedback site. I myself did not receive an e-mail. I actually was prevented from purchasing any more iTunes gift cards at a certain point and was given a cryptic response from the iTunes store that my request could not be processed. It was only after investigation on my part that I found out the reason was the $100 max per 30 day rule. I'd try to find where in the Apple's support site I did find that information...but, well, you are just going to have to trust me. However, others in this discussion stated they received the information in an e-mail. I used that fact in my letter as it seemed to create a less "cumbersome" feedback submission.
2) "Why look for iOS apps?" That's a good very good question! I miswrote. I should have said "OS X apps." That is where iTunes is located on the Feedback Site. Good catch. As you know (62,910 points is a lot of "knowing"), when you submit feedback you must click on the item of which you are going to write. I must be so ramped up for the impending release of the new iPhone that I had iOS on the brain. My bad. :-)
3) In all the time this discussion has been alive (over a year), and in all my googling, I never read about an option to contact iTunes support and ask them to remove this limit from my account. It is too bad you didn't come to this discussion when it started in May of 2011 to offer that piece of advice! Surprisingly, that information wasn't anywhere on the Apple site where I read about the $100/30 day limit. Maybe it is there now. But, it sure wasn't there when I read it. It would have been very helpful.
4) You say "(which they can do and often have done for many people here)." I am curious, what do you mean by "here." Not "here" as in "here in THIS discussion forum." Right? I don't see anyone in this discussion aware of that information and posting it for others to read. By "here" I assume you mean the ENTIRE Apple Support Community. Unfortunately, until you arrived on the scene, none of those from that gigantic "here" came across THIS discussion to share their good fortune and knowledge about removing the $100 limit on iTunes gift card purchases per 30 days.
Well, I think that wraps it up for another day. I am off to iTunes support to get this limit removed from my account.
Adios amigos!
Mr. Luigi

Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code > iTunes Store: Invalid, inactive, or illegible codes

HT2736 I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out".

I'm trying to send a tune as a gift but, every time I fill out the info, and press "continue", I get a message that my session has "timed out". I didn't take me over a minute to fill out the form. How fast does one have to be!?

Well, first, why are you running such ancient versions of Firefox as 3.6? i would immediately update to Firefox 15.0.1 as Firefox 3.6.28 is no longer supported and is critically insecure.
As for the dreamweaver thing, I'm not sure this is a Firefox issue, so I'd check again after updating Firefox.

HT2736 I am trying to send an iTunes gift...

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