HT2736 I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

Try apple Configurator, if not contact apple support
Apple Configurator Resources
PDF: http://www.apple.com/iphone/business/docs/iOS_Apple_Configurator_Mar12.pdf
Video: http://www.apple.com/education/resources/videos/#introduction-to-apple-configura tor
Help Pages: http://help.apple.com/configurator/mac/1.0/

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How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad

How can I change the appe ID that is registred in my Ipad? It was bought for a friend and he put his own ID. I have my ID but I don' t know how I can install it in my Ipad

Tap on the id in Settings > Store and log out of it and then log in with your id. But if there is any content on the iPad from his account then you are probably better off resetting back to factory defaults via Settings > General > Reset > Erase All Content And Settings and starting 'as new' with it - content is tied to the id that bought/downloaded it so your account won't be able to download updates to any of his apps, and unless his account is authorised on your computer's iTunes and his content is on there then it will be deleted when you sync to it.

Just bought 3 ipads at the flea market over the weekend. all 3 were in unopened boxes. 2 of the ipads synced just fine and are working great. the 3rd however says it is linked to an email already. does this mean it is stolen or what

just bought 3 ipads for the family over the weekend at the flea market. they were all in closed sealed boxes. 2 ipads synced just fine and are working great. the 3rd however is being an issue. it says that it is already linked to an email. does that mean it is stolen? all material and serial nu,bers match up everywhere. was wondering if this could be fixed by me, apple store, or should i be a good samaritian and turn it over to the police with the receipt and where and who i bought it from?

Or it could simply have been sold by someone that didn't know enough to wipe it.
You could check with the police, see if they have it listed as stolen.
If you can get into the settings of that ipad you can 'erase all content and settings' and start fresh.

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?

Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.

I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?

If someone could help out, it would be greatly appreciated

AnnoyedAppleUser2 wrote:
I was recently trying to buy 'Cloudy With a Chance of Meatballs' for my IPad, but it will not let me purchase the film, what is the problem and how can I fix it?
If someone could help out, it would be greatly appreciated
What does "it will not let me purchase it" mean exactly? Are you getting an error message?

Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. How do I retrieve or reset the password?

Can anyone help...
I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.
How do I retrieve or reset the password?
It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications. When I try to install anything this Installer Password thing comes up... so I'm stuck.

ShirlFromNC
I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken scre

I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

I bought an SD TV Show for $1.99 and I really wanted the HDMI for $2.99, how can I get this without extra cost?

1 and 2: Please get the iPhone iOS 4 user guide.
3. Yes.

HT4623 I have an ipad mini. When I tried to update my apps many of them have been showing a "waiting" message for two days and I cannot open the app or delete the app. Any ideas?

I have an ipad mini. I did an app update and now many of them have been showing a "waiting" message for two days and I cannot open the app or
delete the app. Any ideas?

Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

I bought an iPhone from mobile and I can't hear people when they call me unless their on speaker do I have warranty for that

I bought an iPhone from mobile and I can't hear people when they call me unless their on speaker do I have warranty for that

You can check your warranty status by entering the iPhone serial number here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Be sure to make an appointment at the Genius Bar before taking your iPhone in
as per deggie above.

Is there a way to hide apps from the app store? I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps! I can hide them from "purchased apps", but they still show up when browsing for new apps!

Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?

Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps.

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen fro too long, it zoomed and I can no longer see what's on it. I can not even unlock it. What shall I do?

I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen for too long, it zoomed and I can no longer see what's on it. I can not even unlock it. I can not use my iPad anymore. What shall I do?

Try double tapping with three fingers and see if that reduces the screen image. If it does, unlock the iPad and go to Settings>General>Accessibility>zoom>Off. If double tapping with three fingers doesn't work, try triple tapping the home button instead.

Hello, I just bought a 2013 Mac mini and I cannot get the sound to output to my Dell U2713HM monitor. I went to sound output but even though my Dell shows up there when I select it there is no sound output to it. I am using a mini DP to DP cable...

Hello, I just bought a 2013 Mac mini and I cannot get the sound to output to my Dell U2713HM monitor. I went to sound output but even though my Dell shows up there when I select it there is no sound output to it. I am using a mini DP to DP cable...Any ideas? Thanks

Hi Alxx911, and John Hammer1. After reading John's reply - " You can plug something into it's headphone jack. though" . I thought i'd try out of curiosity. I plugged in some headphones. I didn't expect anything to happen and nothing happened. The audio jack is for the Dell soundbar which is optional.
Here's a direct copy and paste from the users manual: Section About Your Monitor.
Attaching the Soundbar AX510 / AX510PA (Optional) CAUTION: Do not use with any device other than the Dell Soundbar. NOTE: The Soundbar power connector (+12 V DC output) is for the optional Dell Soundbar AX510/AX510PAonly. To attach the Soundbar: 1. Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connectthe Soundbar with the DC power connector. 4. Insert the mini stereo plug from the back of the Soundbar into the computerís audio output jack. For HDMI/DP, you can insert the mini stereo plug into the monitorís audio output port. If there is no sound, check your PC if the Audio output is configured to HDMI/DP output.
This monitor has no speakers. (Like John Hammer1 mentioned). The no speakers feature was one of the reasons I chose this monitor.
Good Luck !

If you log out of your apple ID on your iPad and let someone else use it and they use facetime. How come it shows my facetime history and not theirs? I do not want them to have access to my history. How can I prevent that and they can see their own?

If you log out of your apple ID on your iPAD mini and let someone else use it and they use facetime. How come it shows my facetime history and not theirs? I do not want them to have access to my history. How can I prevent that and they can see their own? Or is the history associated with the iPAD mini itself and not the actual icloud user account?

You are logging out from
Settings -> FaceTime, right?
My guess would be though, that the FaceTime history is stored locally on the device, so anyone using it will see the entire device history (I cannot imagine that FaceTime uploads the history to an Apple server anywhere - I'm sure it is just logged locally on the device - based on my iPhone and iPad show completely different histories, for example).

HT2736 I bought iPads for my classroom and the district purchased the apps however they gave me codes to redeem for each app. How do I do that?

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