HT2736 I have a $30 apple store gift card and I am prepared to swap for a $25 iTunes gift card

I have a apple store gift card but what I actually wanted is the iTunes gift card

Sorry, no swaps. Sell it to someone and use the money to buy an iTunes gift card.

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I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?

You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards.

I want to know why some box of Iphone5s it's not come full accessories in box simple my iPhone 5s I have bought from Apple store last week it's first time for me use iPhone but so surprise me how the company make the phone have to use a pin to open

I want to know why some box of Iphone5s it's not come full accessories in box simple my iPhone 5s I have bought from Apple store last week it's first time for me use iPhone but so surprise me how the company make the phone have to use a pin to open the sim but didn't give a pin inside the box and I ask staff at store their said they also don't know some box have some of are don't have a pin come together so then they told me I have to find solution or I have to buy a pin by my self I can buy it by myself but I really don't understand how come apple big company but how it's happen like this?thank you.

Where did you purchase this. The US phones do not come with the SIM removal tool anymore. They haven't for some time now. I'm not even sure it comes with any of the devices anymore. You can just straighten out a paper clip and do the same thing.

ı wanna delete my purcahe but it did hide and where is the hidding ı wanna delete my purchase please because I am not looking a few purchase (dowloaded at the apple store) help me and send message to my email thank you have good work.

ı wanna delete my purchase but it did hide and where is the hidding ı wanna delete my purchase please because I am not looking a few purchase (dowloaded at the apple store) help me and send message to my email thank you have good work.

what?

How come I have 2 different Apple Store Apps on iPad mini?

i Noticed that for some reason I have 2 different Apple Store apps on my iPad mini. I think this may have somehow happened when I upgraded to iOS 8.3.
One has has image of shopping cart the other has image of I guess a shopping bag. Not sure why the newer one didn't just replace the older one.
I Guess the one w the shopping bag is the newer one & it looks like it only retained orders for the last 18 mo, saying I have none.
I Wasn't wxpecting that it would lose the prior history, including purchase info for this iPad mini & my MacBookPro.
THe one w the shopping cart image seems to just refer to the newer 1 asking to go there. Don't see any other options. Confused by this.
IOs 8.3

TTry re-reading my post. Apparently the one showing the shopping cart is the old Apple Store app.
Both of them I was asking about say Apple store--not App Store. TThat is a separate app.
& Actually in the past, when there was an Apple Store more conveniently located to where I lived, I was able to use the Apple Store app to make in-store purchases at the brick & mortar Apple Store.
i Never tried using it for online purchases. But in CA there were 2 Apple stores w in about 15 min drive of where I lived. Not so in the Portland, OR area. Well, downtown might be 15 min away & then expensive parking or taking public transportation.
this seems to have happened when I upgraded to iOS 8.3.

HT1414 i have been to apple store to restore settings on my iphone, they also did up to date back up, its now stuck on message saying ... it may take a few minutes to set up your apple ID .... it has been like that now for 2 hours?

I have been to Apple store today for them to restore settings on my iphone, they also backed it up, now it is stuck with message 'it may take a few minutes to set up your Apple ID' after putting in my apple ID and password? It has been like this now for two hours??

in icloud I think

ITunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync.

iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.

All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.

HT1918 hi I'm travelling between two countries and i have a credit card and address in both, can i set up my itunes account to switch between the respectice i tunes stores

hi I'm travelling between two countries and i have a credit card and address in both, can i set up my itunes account to switch between the respectice i tunes stores

Not a single account, no, at least not easily. It would be better to set up individual iTunes Store accounts, one in each country. Your computer and devices can quite happily deal with two accounts, and then you can just log into the appropriate account when you're in the applicable country. You'll need a second email address to able to create a new Apple ID.
Regards.

I can't by from apple store every time i try these message come to me ( plese contact itunes support to complete this transaction) why?

i can't by from apple store every time i try these message come to me ( plese contact itunes support to complete this transaction) why?

hanibaqshi wrote:
I have just the exauct problem
have you solved this issue yet?
thanks
Just like the OP you MUST contact itunes support

Bought iphone 5S in Apple Store in America and use it in Indonesia, the camera doesnt work as good as the other 5s. i mean the quality.

I am Stella from Indonesia.
i bought my iphone 5s in Apple Store in America, and I use it in Indonesia. i compare the camera with iphone 5 then i realize that my camera is more darker, and not HD, then i compare my camera with another iphone 5S, and thats so much deferent. How can it be and what should i do? i bought it in Apple Store, so i am really sure my iphone is original.

To make sure that this is not software related, set it up as new device without using a backup, also make sure that the lens is not covered by a case or protective film.
Then check the camera function again. If the quality is still not that good, this could be hardware related and the phone has to be serviced. In your case this could be a problem, because you'll have to bring the phone back to the USA to get it checked by Apple or an Authorized Apple Service Provider. The warranty is only valid in the country where the phone has been bought, and Apple does not accept international shipments.
Use iTunes to restore your iOS device to factory settings - Apple Support

I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.

I recently purchased an Apple TV box & the App for Apple TV from the Apple store. Now how do I get it to work? I am a card-carrying technological imbecile.

If I'm understanding correctly, you have an Apple TV 2 (the small, black box version of the Apple TV), and downloaded the Remote App from the iTunes Store for your iPod Touch/iPhone/iPad, correct? If so...
For the AppleTV setup, hook it up to your television and, if applicable, your Surround Sound system. To do this, you'll use an HDMI cable (not included, available here) to hook the AppleTV to your Television. The cable only fits one way, and should slide effortlessly into place. If, and only if, you intend to use your surround sound system with the AppleTV, you will also need what's called a TOSLINK Optical Cable (also not included, available here). This cable goes from the AppleTV to a port labelled Optical In or Digital In on the back of your surround receiver (consult the manual that came with your surround sound system for additonal help).
From here on, we'll focus on hooking up the AppleTV, then how to setup the Remote App from Apple on your iOS device.
The AppleTV needs a network connection in order to function correctly. A wired connection is recommended, but Wi-Fi is built-in to the AppleTV if a wired connection isn't available. With the AppleTV plugged into your television, follow the on-screen instructions for setup. To connect the AppleTV to your Wi-Fi network, you'll need to know the name of the network you want to connect to, as well as any password needed to connect to it. When the AppleTV has a network connection, it'll load the latest selection of TV Shows, Movies and Music for display on the main menu - that's the easiest way to tell everything's working.
For the Remote App, all you need to do is download the free application to a compatible iOS device (Any iOS device running iOS 3.1.2 or higher). Once downloaded, go to the computer hosting your iTunes library, and turn on Home Sharing. Finally, start the Remote App on your iOS device (be it iPhone, iPad, or iPod Touch), login with the same information you setup Home Sharing with, and away you go! The Remote App is entirely optional, since the AppleTV can be controlled by the included remote control, but it's a nice touch nonetheless.
I hope this answered your question, or at least helped put you on the path to success. If you need something clarified, please don't hesitate to ask here.

TS3694 I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please

I cant get my ipad 2 out of recovery. The apple icon stays on and nothing happens. I tried restoring it through Itunes but it comes up with a 3194 error code. I have the latest Itunes being 10.6.1.7 and the latest windows update.Can someone please help?

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT2499 I have a new MacBook Pro with OS X Lion 10.7.4. The DVD player does not have a feature to store film clips. Why? This is useful for my work and I had it on my older computer? Why the loss of capacity?

I have a new MacBook Pro with OS X Lion 10.7.4. The DVD player does not have a feature to store film clips. Why? This is useful for my work and I had it on my older computer? Why the loss of capacity?

I cannot recall the DVD player ever being a place to "store" videos - it is simply an app to play videos.
If your machine is new, then iMovie should be included as the "shrunk" version of iLife is included with Lion (iMovie, Garageband, and iPhoto). However, iMovie is not a place to store videos either - it is a video editor. You import your clips and edit them in order to then burn to a DVD or share via a social media site.
Have you considered simply dragging the clips to your folder "Movies"? That would be a great place to just store them (please be aware that videos are usually large files, so keep your hard drive space in mind so you keep a minimum free and available for the OS to operate properly):

I choose french language in the menu but itunes and apple store stay in other language ?? thks U for your help, I choose french language in the menu but itunes and apple store stay in other language ?? thks U for your help

I choose french language in the main menu but itunes
but application apple store stay in other language ??
thks U for your help

iOS: How to change the language when it's set to one you don't understand
http://support.apple.com/kb/HT2371
iTunes: Changing the display language
http://support.apple.com/kb/ht2242
iOS: Using international keyboards
http://support.apple.com/kb/HT4509
 Cheers, Tom

HT2736 I have a $30 apple store gift card and I am prepared to swap for a $25 iTunes gift card

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