HT2736 I'm trying to send my sister who lives in the UK, a birding app, but when she tries to load it onto her iPhone, it complains and says it was purchased in the US, and cannot be loaded in the UK. What kind of nonsense is this? What's the solution?
I"m trying to gift my sister who lives in the UK a birding app, but when she tries to load it onto her iPhone, it complains and says a US purchased app cannot be loaded into a UK iPhone account. What kind of nonsense is this? what's the solution?
You can currently only gift content (apps, music, gift certificates) to people whose account is based in the same country as yourself - so if you and your account are not UK-based then you can't gift to a UK account holder. You can either try resending it to somebody who is in the US with a US account (resending) or try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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So my sis and I share the same iTunes library on the comp, and when ever she wants to sync her music, she unchecks all my songs. But once she unchecked my songs and syncs hers onto her iPod, my songs are there still. We've unchecked all my songs manually but my songs still sync onto her iPod. I want to know what to do because she ends up deleting my songs and when ever I wanna sync my songs, it takes me forever. PLEASE HELP ME GUYS!!
How to use multiple iPods, iPads, or iPhones with one computer
Simplest way is to create a New User Account for each of you...
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help!!!! So i Changed my apple id account and i was trying to update my instagram app but when i tried to, it brought up the old account and asked for password, help what is going on, what should i do??
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
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Hello. I tried backing up my 4th gen. iPod touch to the 10/21/2014 settings, but when I tried that, it backed me up to the June 2014 settings, even though I back my iPod up everyday. Is there anyway to back it up to the Oct. settings? Thank you.
If a restore to factory settings did not resolve the issue, it's a likely indicator of a hardware fault, meaning you'll need to or want to set up an appointment at your local Apple Store/Genius Bar.
iOS: Wi-Fi or Bluetooth settings grayed out or dim
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My PC works OK with dowload, but when I try to make an update for Premiere Elements 9, it says "An error occured during download, quit and retry later" - What can I do ?
try a manual update, http://www.adobe.com/downloads/updates/
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I gave my ipod touch gen 4 to my daughter and she did a reset on it but whenever she tries to download something from itunes it asks for my username an password. How do we change this?
Settings > iTunes & App Stores > tap your Apple ID > Sign Out.
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Can't get NYTimes Crossword app to download onto my wife's IPad Air. It shows as "purchased" but when trying to download with the Cloud icon, it just circles for a while, then stops. The app works fine on my IPad. Any suggestions?
ThanksThere are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
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I bought a song on iTunes and it started downloading but then about half way through it seemed to stop downloading so I pressed the square stop button in he middle of the downloading circle so that I could try and restart the download. But when I went back to iTunes, instead of having the cloud and the arrow to let me download the song from the cloud next to it, it said "Play" as if I had already downloaded the song. So I went back to my music library to try and find the song but it's not there and iTunes isn't letting me download it cause it says I already have it. Please help.
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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what can i do if i forgot my security questions and i want to use my redeemed card
<Title Edited by Host>How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I can't seem to find a solution to this problem. My iPad was fine yesterday?
I can't seem to find a solution to this problem. My iPad was fine yesterday?
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HELP!!! i have a mac g 5 and i uploaded Microsoft Office 2008 for my 90 year old mother. Now when she tries to open earlier word docs, they won't open at all :-( what happened? I SEE THE WORD IN THE NAVIGATION BAR BELOW, but when she tries to open a word doc, the navigation bar opens and closes around the Word symbol and nothing happens :-( i'm going crazy :-( PLEASE CAN SOMEONE HELP AND LET ME KNOW WHAT TO DO?
If you have not already done so, repair permissions and restart your computer. Or boot up from your install DVD and run "Repair Disk" from the Utility menu. When done, restart back to your desktop, repair permissions and restart your computer. Suggest that you post in the Microsoft Office for Mac Forums if the above does not work.
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When I manually upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle next to it. This is incredibly frustrating; especially as I have 1.9GB free on my phone.. why is that?
Try this procedure; it has worked for many people.
Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music. -
I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I have OSX 10.7 Lion. I set up a separate email account for my wife. All of a sudden when she tries to enter and website from email we get the following error message. JavaScript; The notnull validator has already been loaded. From there we can't seem to go any where. When you hit OK it just keeps appearing and the only way to get out of it is to quit Safai. If you try and got directly to Safari you get the same error message and can't go any further. Please help.
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I have tried several ways to transfer my itunes library and Playlists to a new computer. I get the music library but not the playlists. Can you advise?
2nd > I purchased 21 new tunes yesterday on the new computer> worked great> but when I made a disc to transfer the playlist. I get the music but no album info just 1,2,3,etc. So I have signup both computers to share thinking that would work. But no to that also.
Please advise.
Thanks,
BobCopy the entire /Music/iTunes/ folder from old computer to new computer.
See this -> http://support.apple.com/kb/HT4527
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