HT2736 I was sent an app as gift but i dont get the email with the message to redeem it. Please help. Thank you.
I was sent an app as gift but i dont get the email with the message to redeem it. Please help. Thank you.
Have you checked your spam folder as well as your Inbox ? If it's not in there either then you could ask the sender to try re-sending it (and to double-check the address) : http://support.apple.com/kb/HT1541
Similar Messages
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i'm trying to redeem my itunes gift card and i get the message "session timed out." does anyone know why i'm not able to redeem my card and why i get this message in stead?
I've been having the same issues too, and thought it was just my outdated computer or account?!
Every time I try to purchase a song, "session has timed out" shows up after I click "agree" to the terms!? I seem to be in the exact same scenario as 'SportsBarn' above: Itunes support have replied repeatedly with the same "solutions" but nothing has helped or even been applicable. I have an older laptop, 2005 Powerbook running OS X 10.4 Tiger so it's not compatible with the latest iTunes 10.5.2 which requires minimum OS X 10.5. I've been using the balance already in my iTunes account (from redeemed giftcards over the past few years) with no problem, until recently (my last successful purchase was October 2011). I wonder if it's the older OS or just a redemption glitch even with newer computers? -
App Store says update available for iPhone app. Try to install and get the message "the item you are trying to buy is no longer available" for three apps in a row. Even when I go to the specific app and press Update, the update begins to install then aborts with this error message.iPhone 3GS running iOS 5.1.1. Also very long delay typing each keystroke in this message.
That error message is usually indicative of a problem with the App Store. If you look through the forums, you'll see that a number of people are experiencing the problem. Try again tomorrow.
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hi, my new device was set up in the store that I bought it from. How can I transfer all old text messages over to my new device? I have followed the icloud back up steps on this page. Please help, thank you.
Its an iPhone 4
Message was edited by: zzziggy85Here is how
http://support.apple.com/kb/HT2109 -
As I was installing the Windows 7 on my Imacwith the bootcamp and stated how I wanted to divide the drive I put 160, but I want to add more space because of the adobe software it will not install two of them, so how can I add more on the drive space to from 160 to 250? please help thank you.
I'm not sure this is what you're looking for, but it might help:
"If you made the Windows partition too small
First, back up all the information on your Windows partition. Then run Boot Camp
Assistant to restore your disk to a single volume. Restart your computer and use Boot
Camp Assistant to partition the disk again and reinstall Windows. Don’t forget to install
the Boot Camp drivers after installing Windows."
(from Bootcamp Assistant Manual see pg 22) -
I have sent invites to my photo stream but invitees are getting the message that the photo stream may have been changed or deleted - it hasn't. What do I do?
Have you tried here:
iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams -
I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!
1. you may have to take it in to Apple and get an out of warranty iphone for $199.
2. you can get your information from a backup of your phone. you do have a backup of your phone right either in iTunes or icloud. If you don't then your answer will be no. -
So i have mountain lion 10.8.5 but i dont have the messages app on my macbook air, how do i get it?
i have mountain lion 10.8.5 but i dont have the messages app on my macbook air. i've looked at all the other discussions and none of them helped. how do i get messages???
thanks for the help gosh nobody can help me
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So, I gave my daughter my old iPhone 4s and I got the new iPhone 5 she deleted my contacts because she didn't know the iCoud was on. So what should I do to restore these contacts? Please help, Thank you!
How does your problem? i have the same, I lost over one thousand contacts
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my account sent out a email to redeem the card and i sent it too the wrong emial, which is a non-active emial. how do i redeem that card again? the emial i sent it to is now 1 of 3 of my emials and the itunes didnt send the redeem email to that account. the card is un-redeem able. can you please help me. the card has alot and means alot to me, because it was a present. please help me.
As long the email that you sent it to doesn't exist and it hasn't been redeemed then you should be able to try resending it : http://support.apple.com/kb/HT1541
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I payed for my creative cloud membership at 9.99/mo. I got it this morning. I was able to download Lr, but not able to download Ps. is asking me to pay again. Why is that, because I got the student packet deal. Can you please help.
Mariacazarez what is the exact error message you receive when you try to download and install Photoshop? For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I have got a new iphone recently. But I can't restore in app purchases. I have tried many times to reset it threw email and never got the message. I know I'm checking the right email I get your advertising messages there. I'm 85% sure I'm using the right answers! This has been very frustrating! Please help make this right!
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use -
I've tried to purchase iWork apps but fails everytime I try to do so with the message saying my Apple ID is disabled or there is "error" in the App Store.
Hi ...
Use the iForgot link to reset your Apple ID acount here. -
I've tried rebooting mulitple times. I've uninstalled/reinstalled only to get the same message. I tried the "cor-el" suggested solution of deleting the (C:\Program Files\Mozilla Firefox\) first but was unable to delete the file "{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}" as access is denied. I even tried deleting the "parent.lock" file only there isn't one in my profile folder. I believe I've now exhausted all current suggestions. Please help!
Were you ever able to delete {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}? If not, try downloading Unlocker and seeing what application has a hold of it. (http://www.emptyloop.com/unlocker/)
FYI - I also emailed one of the peers on the installer for insight on what we can check as I have seen several reports on the forums lately with similar issues.
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