HT2736 My friends sent to me gift card, but I have vaited for hours and gifts didn't come to me (my Apple ID @yandex.ru) What happened, why they didn't come ?
My friends sent to me gift card, but I have vaited for hours and gifts didn't come to me. What happened, why they didn't come ?
<Edited by Host>
We are fellow users here on these forums, you're not talking to iTunes Support - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You've checked the spam folder on your email account as well as the inbox ? They could also try resending it (and they should double-check the email address) : http://support.apple.com/kb/HT1541
If you still don't get it then they should contact iTunes Support.
Similar Messages
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I want to use a gift card but it's asking for credit card info. I do not have a credit card. what do I do?
Hi Toastcafe,
If you are having issues setting up an iTunes Store account without a credit card so you can redeem your gift card, you may find the following article helpful:
Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Regards,
- Brenden -
I have a gift card but when I try to redeem it ask me for a code number, I am not sure which number to use but have tired all three that are on the gift card but none have worked. Can anyone tell me which number to use.
If it looks like this: click here then use that code. If it looks like an "O" it is actually a zero.
-
HT2736 Someone sent me an electronic gift card, but its not showing up on my iTunes account.
Someone sent me an electronic gift card, but its not showing up on my iTunes account.
You've checked the spam folder on your account as well as the inbox, and you don't have any filters/rules on your email account that might be deleting the email ?
The sender could try contacting iTunes Support and see if they can help with why it's not being received : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I Received a Facebook gift card but when I try to use it to make purchases I'm immediately sent to iTunes. Does anyone know how I can by pass iTunes and use the Facebook card?
per facebook how to redeem your gift card https://www.facebook.com/help/210241279016563
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HT1689 Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
Can I use iTunes store credit (from a gift card) to purchase an app for a friend?
No.
(71262) -
why am I getting a message suddenly that I am exceeding the gift card limit on my iTunes id for buying gift cards? I have never had a problem before and have a good credit card on file. I bought a $50 card for my son and then went to buy another one and it was refused and has continued to be for a week telling me a I am exceeding the gift card limit for my account? Insights here?
Interesting.
Didn't know Apple accepted PayPal as a payment option in some Stores. Cause they sure don't over here. -
I should have received an iTunes Gift card , but there is no sign of it ?
I should have received an iTunes Gift card , but there is no sign of it ?
The gift would be sent via email to the address you gave when you set up the gift. Have you checked that email account? If so and nothing has appeared, make sure there aren't any anti-spam filters in place that might be blocking emails from Apple. Then if you still don't see the email, try resending the gift:
http://support.apple.com/kb/HT1541
i still have something like 15¢ From last year and it was by a gift card and because of that The iCloud won't let me to Put a new payment from Visa Account
Having a credit balance won't prevent you from entering in a new payment method. A balance remaining would be an issue only if you're trying to change the country of your iTunes Store account. If your payment method is being rejected, then either it's invalid - a debit card which are in many countries not accepted, or a credit card from another country - or there's something amiss with your account. In the latter instance, or if the gift still doesn't come through, contact the iTunes Store and request assistance.
Regards. -
My Grandson is trying to redeem an Apple Store email Gift Card, but their hard drive broke before it could be redeemed. The email sent by the Apple Store was lost when the hard drive failed. What needs to be done to redeem his gift card? Thank you. Zack
If the Gift Card is not yet been redeemed, you can still redeem it using an iOS device or another computer. Just follow the instructions on this article:
How to Redeem a Code:
http://support.apple.com/kb/HT1574
Hope it helps! -
I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?
You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc
-
When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
HT2534 i want to set up my apple id but it ask for the gift card but i dont use them
I want to set up my Apple ID for my phone but it ask for the Gift Card but I dont use them ? what do I do ?
If you are trying to create an Apple ID without using a credit card, you have to follow the directions in the article you were reading (http://support.apple.com/kb/HT2534) exactly. Note that you have to start by downloading and installing any free app, then create the ID. You shouldn't be asked for a Gift Card to create the ID.
-
My Uncle wanted to giv me a gift card but he lives in USA and i Live in India but i m getting to know that i cant use it . But since he can only giv me an itunes gift card i want it for buying gems in clash of clans so i cant change my id Plz help me
Hi,
I would suggest that he contact the US iTunes Store Support to see if they can help him:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..
Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
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