HT2736 Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store.
I've already reedeemed my itune account and used it. Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store. What's the problem and how can I solve it? Please.
I'm at home now and have my notes. Creative Cloud had been uninstalled before my practically brand new Dell was restored with the factory backup disks on 12-18 (a whole nother story). CS6 was installed AFTER the restore, so I don't see how any parts and pieces of Creative Cloud could still be on my hard drive.
On 12-22 I received this Acrobat error: "A problem has occurred with the licensing of this product. Restart your computer and relaunch the product. Error: 130:11." Restarting did not help, so I uninstalled and reinstalled Acrobat from my DVD, and it worked. I also updated it, just in case. I only turned the computer on a few times after that (not using Acrobat) until the 29th, when Acrobat started telling me I needed to renew my Creative Cloud subscription. That's when the Adobe techs told me I need to get a new email address because CS6 and Creative Cloud share the same email address. ALL of my Adobe products have been used with that same email.
So tonight, with your advice, here's my update. CS6 listed in the Programs and Features control panel included Acrobat, but Acrobat was also listed separately. I uninstalled the one listed separately. I attempted to use the CC Cleaner Tool after that, but the only option for removing Creative Cloud programs was combined with CS6 programs (which I have already installed twice), so I opted to skip the CC cleaner.
Of course after that, I had no Acrobat at all. I installed it again from my DVD and updated, and now I can launch Acrobat (same as on 12-22). So...wish me luck, and I'll let you know how it goes.
Thanks,
Mary Ann
Similar Messages
-
I have reset may iPad and still can't download pages keynotes and numbers for free
Need assistance loading my iPad with the free version of pages keynotes and numbers. I was told if I reset my iPad I would be able to install them for free during the setup process
You should ask this in the iOS discussion, this is the Mac discussion: iOS Keynote
-
What can I do to sync music I bought onder one Id to ipad with a different apple ID because the first id (email) got infected and I had to change to new id? All the music was downloaded under the old apple id.
http://kb.mozillazine.org/Junk_Mail_Controls
-
has any one been having the same pronlem?
once i finshed downloaded it, it still would not let me play any songs still said I had to download the new i tunes I think on tuesday I will call the support line and get a live person to help will they possibly be able to fix this?
-
I am the sole user of this mac and have an administrative account. Do I uninstall before I install the new version?
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
Help me restart my ipad its says connect to itunes and then i have no idea what to do, nothing is changing on my ipad.
Follow the instructions on this page : http://support.apple.com/kb/HT1212 - they should let you reset your iPad and you can then restore/resync your content to it
-
My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?
How much data is being backed-up from each Mac? (see what's shown for Estimated size of full backup under the exclusions box in Time Machine Prefs > Options).
Is there any other data on your Time Capsule, besides the backups?
Most likely, there just isn't room. Time Machine may be trying to do a very large (or full) backup of one or both Macs, and can't. Since it won't ever delete the most recent backup, there has to be enough room for one full backup plus whatever it's trying to back up now, plus 20% (for workspace).
Also see #C4 in Time Machine - Troubleshooting for more details. -
I reset my Ipad and now the only thing on the screen is an apple. Help!
Is you iPad jailbroken?
Restoring iOS software
http://support.apple.com/kb/ht1414
Cheers, Tom -
I reset my iPad and now when I try to sign in it won't accept my password
I reset my iPad and now when I try to sign in it won't accept my password. The message I get is, "Unable to join network"
Try this:
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings
3. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo -
I reset my ipad and know im in activation lock (read bellow)
I reset my iPad And Im Know in activation lock. I cannot access the email but i tried appleid.apple.com and it worked but it says "The email associated the account needing to be activated says it " cannot be used to unlock this iPad . So now i am very confused why please help and comment bellow! Also it is a iCloud
No...
See this discussion...
The principle is the same...
https://discussions.apple.com/message/20294697#20294697 -
My kids use my apple id for their ipods. Now I'm getting an ipad and wondering if I should get a new id (they don't want to start over). Can we share the id (my email address) but not have to see each other's apps, contacts, etc? I'd rather share I think, but don't want to create a nightmare for myself. Also, I already have a kindle app (with purchased content) for my computer - does getting a new id for itunes change my ability to access my kindle account on my ipad? Thanks!
So first I'd say that it's not a good idea to start a new apple id if you have a large purchase history. You may not transfer purchases between apple IDs. You should consider some other options listed here http://support.apple.com/kb/HE37 Primarily the option where you or your children have seperate icloud accounts/email accounts that sync their contacts apart from yours. You may use your apple ID for purchases and use a different one for icloud/email/etc.
-
My iphone 4s cannot join a public unsecured network, but my ipad and macbook can with no problems. I have reset the network settings on the iphone twice. Both times that fixed the problem but only for a few minutes, then I get the "cannot join network" message again. Please help! What can I do?
Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.
-
My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing. What can I do about this?
Hey Dr kris,
Thanks for the question, and welcome to Apple Support Communities.
I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
Apple - Support - iPhone - Join a network Assistant
http://www.apple.com/support/iphone/assistant/wifi/
For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks,
Matt M. -
I just got my Ipad and I can not download apps. I get a message saying my Apple ID has been disabled. I have reset my password, I can access itunes and icloud but still can not download apps. Can someone please tell me how to get my ID activated? TY
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
I tried to reset my iPad, and it has not got past the apple start up page
I tried to reset my iPad, and it has not got past the apple start up in several hours. I've tried connecting it to itunes but its not detected.
What can I do?I assume that you mean that all you see on the screen is the Apple logo and it hasn't changed for hours from that screen. You may need to restore using recovery mode, since your iPad is not being recognized in iTunes.
Instructions here.
http://support.apple.com/kb/ht4097
But - did you try this first?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Maybe you are looking for
-
I want to have a conversation on google plus, but by accident i pressed the do not allow button. How am i able to change the setting?
-
How can I create clearer, sharper images and buttons in Muse?
How can I create buttons and images that have a vector like clarity? When I upload images (buttons, jpegs and pngs) a lot of the time they seem to have a slightly fuzzy quality to them. I have read previous posts on this matter and none have helped.
-
Auto-assign LPNs when performing receipts in Oracle WMS
I am wondering if there is a way to auto assign LPNs to a receipt. Example: I order 2700 widgets 900 widgets = 1 Pallet When the Order arrives; using the Mobile Devices; do I have to receive each pallet individually or can I perform one receipt and h
-
I can't open PDF files when I receive them in an email, why?
I have Adobe Reader X, Windows 7, and have microsoft outlook for my emails. When I receive an email with a pdf attachment, it won't open it, why?
-
Camera Raw 6.5 will not install on PSE 9 for Mac OS
Every time I try to install the Camera Raw update 6.5 into Elements 9 Editor, I get the messages "Some updates failed to install." and "Update is not applicable." The version of the Camera Raw Plug-in I have is "6.4.1.145" and will not work with my P