HT2736 Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store.

I've already reedeemed my itune account and used it. Now, I've reset my iPad and I can't use my account because it says my account isn't used in itune store. What's the problem and how can I solve it? Please.

I'm at home now and have my notes. Creative Cloud had been uninstalled before my practically brand new Dell was restored with the factory backup disks on 12-18 (a whole nother story). CS6 was installed AFTER the restore, so I don't see how any parts and pieces of Creative Cloud could still be on my hard drive.
On 12-22 I received this Acrobat error: "A problem has occurred with the licensing of this product. Restart your computer and relaunch the product. Error: 130:11." Restarting did not help, so I uninstalled and reinstalled Acrobat from my DVD, and it worked. I also updated it, just in case. I only turned the computer on a few times after that (not using Acrobat) until the 29th, when Acrobat started telling me I needed to renew my Creative Cloud subscription. That's when the Adobe techs told me I need to get a new email address because CS6 and Creative Cloud share the same email address. ALL of my Adobe products have been used with that same email.
So tonight, with your advice, here's my update. CS6 listed in the Programs and Features control panel included Acrobat, but Acrobat was also listed separately. I uninstalled the one listed separately. I attempted to use the CC Cleaner Tool after that, but the only option for removing Creative Cloud programs was combined with CS6 programs (which I have already installed twice), so I opted to skip the CC cleaner.
Of course after that, I had no Acrobat at all. I installed it again from my DVD and updated, and now I can launch Acrobat (same as on 12-22). So...wish me luck, and I'll let you know how it goes.
Thanks,
Mary Ann

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