HT2736 Purchasing a gift card twice me to the iTunes Store Support to complete the purchase. What step am I missing?

I have tried to purchase a gift card twice and both times it has referred me to the iTunes Store Support to complete my transaction. Am I missing a step or going to the wrong place?

Click here and request assistance.
(75731)

Similar Messages

  • HT4623 Your purchase could not be completed            contact iTunes Store Support to complete this transaction          What do I do?  I just want to upgrade to full version of a free app.  I have $ loaded onto iTunes.  Thank you

    Your purchase could not be completed           
    contact iTunes Store Support to complete this transaction         
    What do I do?  I just want to upgrade to full version of a free app. 
    I have $ loaded onto iTunes.  Thank you

    contact iTunes Store Support to complete this transaction        
    http://apple.com/support/itunes/contact/

  • In app purchase, error "contact Itunes store support to complete your purchase". But I have bought many already then suddenly came this error msg. Why?

    In app purchase, error "contact Itunes store support to complete your purchase".  But I have already bought many then suddenly came this error msg. Why?

    To Contact iTunes Support and request assistance Click  Here

  • HT201272 how to contact itunes store support to complete the purchase error i get when trying to by gems in clash of clans in app purchase?

    how do i contact itunes support center? so i can buy my in app purchase "gems" for clash of clans? I have purchased before just wondering how i can resolve this problem thanks.

    You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • TS1702 What do I do when my phone says "contact iTunes Store support to complete purchase"

    When I try and purchase something from the iTunes Store it tells me to contact iTunes Store support to complete transaction. What do I do?

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

  • TS3297 I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now?

    I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help

    Do what it told you to do.
    Contact itunes support
    http://www.apple.com/support/itunes/contact/

  • HT201209 I redeemed a gift card of $15 in mu Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?

    I redeemed a gift card of $15 in my Itunes Store.  I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10.  How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance?  Whenver I try to make a purchase it is trying to charge my Visa Credit card.  My Credit card is no more active. I want to remove my Visa credit card and use Itines gift card fro purchase in Itunes store.
    TIA
    Bikram Suri
    <Email Edited by Host>

    Sir,
    I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29.  Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
    Should I restart my PC and Itunes and retry. What do you suggest?
    regards
    Bikram Suri
    [email protected]

  • I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?

    Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.

  • Purchasing a gift card by changing country in iTunes

    Hi, I am located in Switzerland (before I was located in Argentina). I would like to buy a gift card for a friend and send it by email to him.
    I understand I can only buy gift cards to be used from the store I am buying them from. But I noticed that if I go to the bottom right corner of the itunes Store screen I can change te country back to Argentina. If I do this and then purchase a gift card there will I be buying the gift card in the Argentinean store? Will my friend be able to use it?
    The idea is to do this and afterwars change the itunes store again back to Switzerland.
    Did anybody tried this?
    Thanks in advance

    a) If I am in the borders of that country or not its a detail that Apple nor nobody could ever check.
    Sure they can. IP address ranges are all assigned by country, so it's easy to check whether your computer is in a given country. Whether Apple does so is something they keep quiet. 
    b) I have a credit card from Argentina and another from Switzerland.
    c) I have a billing address from Argentina and from Switzerland.
    What you say is that I should have an Apple account exclusively to be used within Argentina to be able to give to my friends iTunes cards in Argentina and another one in Switzerland in case I want to buy an iTunes Gift Card in Switzerland? Just changing the itunes store country wont do the trick?
    You can't change away from the country in which your payment method is established. So you would indeed need two separate iTunes Store accounts, one set up in Argentina with your Argentine credit card and another set up in the Swiss iTunes Store with the Swiss credit card if you wish to buy from both countries, and according to the terms of use of the iTunes Store, you agree not to even attempt to use any country's Store from outside of that country.
    Today I was in a supermarket and there is no sign in the itunes gift card they sell saying that the card wont be usable in an account that is from outside Switzerland. And if it says something as a foreginer who doesnt speaks the local language (French or German), I wouldnt know what it says about it.   I would assume that every itunes card in everypart of the world would be usable for any itunes account.
    I can't read the text on the back of that card from your photo, and I haven't looked at an English card recently to see the text given, but your assumption is incorrect. Gift cards and gifts make through the iTunes Store are valid only in the country whose iTunes Store they were give through or in which the card was sold. That's the way its been since the beginning of gifting in the iTunes Store. The terms for gift cards in the Apple Store make it very clear that cards are indeed valid only in the country of purchase.
    Regards.

  • From the USA, how can I purchase a gift card or certificate to give to someone to redeem in the iTunes store of a foreign country?

    From the USA, how can I purchase a gift card or certificate to give to someone to redeem in the iTunes store of a foreign country?

    No, it means you switch from the US store to the other store. Afterwards you just switch back to the US store. You can theoretically have accounts in many different iTunes stores. Switching is simply logging out of one and logging into another after switching countries. There's a switch country link at the bottom of the iTunes Store.
    Personally, it seems it would be much simpler to send a check to all of your friends. Far less trouble than trying to open bank accounts and get credit cards from different countries unless you frequently travel to them and don't mind maintaining cash balances in different banks across the world. Not to mention getting credit cards. Here in Vancouver they won't give me a credit card unless I maintain a $5,000.00 minimum balance in my Canadian checking account. If I did that I'd hardly have much need for the charge card.

  • The Mrs. and I are receiving "The iTunes Store is unable to process purchases at this time. Please try again later." message whenever we try to update apps or purchase new apps. This is on two separate iPhone4's running 4.3.3

    I haven't updated the iOS this week because I'm still working on resolving a separate issue, syncing playlists back to iTunes from the iPhone after a Snow Leopard restore.
    FWIW-- The Mac Store on my MacBook also returns a similar error message when I try to update pixelmator and evernote. I get "The iTunes Store is unable to process purchases at this time.  Credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
    After that error in the Mac Store, I immediately get the following error message: "We Could Not Complete Your Request.  There was an error in the App Store. Please try again later. (100)"

    Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
    Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
    Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again.

  • HT201209 Your purchase could not be completed contact iTunes store support to complete this transaction

    Purchase cannotbe completed contact iTunes store support to complete this transaction!!!
    Bought a 15$ iTunes card and have purchased apps and have aprox 7$ left that I cannot use. WHY???

    Click here and request assistance.
    (79191)

  • HT3552 Your Purchase Could Not Be Completed.Contact iTunes Store Support to complete this transaction.

    I had try to purchase a pack of game coin at my iPhone 5 games previously but no problem with it.I wanna top up more so today I top up again and its POP UP that YOUR PURCHASE COULD NOT BE COMPLETED.CONTACT iTUNES STORE SUPPORT TO COMPLETE THIS TRANSACTION.Firstly I thought it was my credit card problem,I called my credit card bank to make verification.They told me that my credit dont have any problem on it and requested me to contact iTunes.How come will like this? Anyone teach me please?

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, it could be due to a number of reasons) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • The iTunes Store is unable to process purchases at this time.

    Trying to buy a Season Pass to a show and all I get is the error "The iTunes Store is unable to process purchases at this time. Credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
    This has been going on for the last 6 and a half hours.
    Anyone else having probs? The system status page shows no problems...

    Try it on the computer in iTunes. I've been having this problem for a few days on my iPad. When I logged in on the computer it said something about having a billing issues and I had to log in and reverify my info. It said I had an almost $10 balance due which was weird, because I'm linked with Paypal and have plenty of money in there at all times. It keeps saying "your Paypal transaction was declined" which I can't even begin to figure out. I re-setup the Paypal payments and it works fine now. Everything is sorted out. I wonder if a payment agreement as they call it, expires after so long and has to be re-verified?

  • HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

    I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

    You copy them from your old computer or your backup copy of your old computer.
    The iphone is not a backup/storage device.

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