HT2736 Resetting security and backup email??

I recently got given a iTunes card, I redeemed it and everything but then when I tried to buy something it asked for security questions. I had forgotten these because I haven't used an I tunes card for 2 years. So I went on the suggested website and it said it could send the reset option to my backup email...... I didn't recognise the bit of the address I could see however I still send it, I asked the main people who I could have set it as and they say it's not theirs which means I have no idea who the emails are going to and also I am not using a fifteen pound gift voucher, I created a new ID to see if I could send the voucher over my product to myself but it didn't work because I've redeemed it on the original device so now I'm stuck.
I don't really was to call up apple because it's expensive so please help.thank you !

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

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I am trying to reset my security questions, however the reset security info to email address is not available to me

I am trying to reset my security questions, however the send reset security info to email option is not available to me.
Anyone know how I can fix this please.

The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Security and Backup Bundle/50GB

Since I pay $10/month for the Security and Backup Bundle 50GB, i figured it would be better if i actually used it. I dont know how to download the anti-virus and security features onto my PC. Please tell me where I would go to get these program and info. thanks

You need to go to Verizon.com and login. Once you are logged in, scroll down and on the right you will see a link that says "Manage my broadband essentials and extras" . After clicking on that you will have a list of all your extra purchases on FIOS. Click on the product you want and there will be a link to download it. If you have any troubles with this please send a private message.
Anthony_VZ
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Security Questions and Backup Email

I made my account a long time ago, and just got a new device. I don't remember the answers to my security questions, but I also forgot my backup email address. I seem to be in an impossiblesituation here. Any help is appreciated. Thanks!

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107419)

I lost my security answers and backup email

i lost my security questions and backup email

1) See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
2) Or Email Here > Apple Support iTunes Store Contact

How to reset security code without email

hello
i forgot my answers for security code and my email in there was closed and and i can't open the files you send in there email.
what can i do?
i chanaged my aternative to another email and it is still show me the old email!
please help me
thank you
ido

An alternate email is not used for resetting security questions, your rescue email address is. You won't be able to change that address until you can answer your questions, if you don't have access to that email account then you will have to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Send reset security question to email, but I dont have email it.

I have accoutn, I want to enter giftcard to my account
but before,
view 2 question security.
my problem I not rember asnwer security question
so I send to my email, for reset security question.
but still not have in inbox.
my email is gmial, and aktive.
so?
help me

The security question reset link is sent to your rescue email address. That would be different from your primary apple ID email adress.
If you don't remember what your rescue email address is, contact apple care at 800-694-7466, tell them you need to reset your security questions.

Reset Security Questions without email

To purchase anything on my new iPhone, I have to verify my account by answering security questions which I made 5+ years ago without writing them down (big mistake). Anyway, after trying to reset the security questions, I found out that the recovery email for the questions strangely didn't belong to neither my parents or me. Is there anyway I can reset the questions with out the email or use another email registered with my Apple ID, change the recovery email, and/or verify my account with my new phone without the security questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101147)

Resetting iPhone and Backup Files?

If you reset your iPhone will the backup files stored in the iPhone app be deleted?

It is unclear what is happening, after numerous resets, my IPHONE stils at the apple logo and goes no where... I am distraut by the fact that I am experiencing this problem, and have yet to place a phone call! UGH
Note: I did the resent (menu and off/on simultanous hold), I have done the restore.. and now where to go!
Help anyone!

Internet security and backup

Is anyone else being charged $10.00 a month for this "service" that they didnt order? Really gettin sick of verizon sticking these little charges in there for stuff i don't want or need. Can't wait til my contract is up.

^^^ GR8 point MR. Smith6612, When I called recently about a FIOS/INternet and phone deal I was told the 'best discount' was going to cost me over $60 US a month. After a few call backs I was able to get a much better rate with the slowest FIOS service and the minimal phone plan. (I do not need call back , call forward, call messages and windows security - Microsoft Security Essentials, the router firewall set to MAX and windows 7 firewall are all free and do a very good job).
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Ipad reset itself and backup is corrupt

My ipad 3 completely reset itself earlier today. when it powered back on it acted like it was fresh out of the box.
I have tried to restore from my itunes backup, but am getting a message that the backup is corrupt or not compatible. The backup is encrypted.
I therefore appear to have lost all my goodreader and pages files...
Any suggestions?

There's a method of recovering pictures and videos watch the tutorial below.
http://youtu.be/2PC9BV-eOuk

How to reset the Send reset security info email?

I want reset the security question, but the the reset security no my email, so how can I change it??

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117859)

HT5312 I cant reach reset security questions

How can i reset security questions by email?

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
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I forgot my security questions and my backup email that it sends the reset to isn't working! Help

I do not know my security questions and my backup email that it sends the reset to isn't working. Help!

If you don't have access to, or don't have, a rescue email account (and you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to change/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

How do you send the email to your backup email to reset your security questions?

how do you send the email to your backup email to reset your security questions? i need help i cant buy any songs because i dont remmeber my security questions and i dont know how to make new ones? HELP!! thanks

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

HT2736 Resetting security and backup email??

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