HT2736 Someone sent me an electronic gift card, but its not showing up on my iTunes account.

Someone sent me an electronic gift card, but its not showing up on my iTunes account.

You've checked the spam folder on your account as well as the inbox, and you don't have any filters/rules on your email account that might be deleting the email ?
The sender could try contacting iTunes Support and see if they can help with why it's not being received : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Im trying to reedem my card but its not working

    im trying to reedem my card but its not working

    Go here and select iTunes Cards and Codes:
    http://www.apple.com/support/itunes/

  • HT2736 I sent my wife a gift card amount was debited to my acc she has not received an email with a code I received email of a receipt of purchase

    I sent my wife a gift card
    She has not received an email showing verification code
    My bank acc was debited
    I have receives a receipt
    How do I get the code

    The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
    Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
    For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours.

  • I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card.  If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

    Hi judifrom!
    I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
    Gifting - Apple Store (U.S.)
    http://store.apple.com/us/help/gifting
    and the relevant information in that link can be found right here:
    Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
    You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

    The iPod is from another state? Can you give us anymore details?
    Be sure you are using the correct code >  iTunes Store: Invalid, inactive, or illegible codes

  • I don't have a itunes gift card, how can I add money to my itunes account?

    I don't have a itunes gift card and stores are closed, how can I add money to my itunes account?

    you just log into your account and look for the billing method section. you click there and put in your credit card number and stuff. its easy to do it from the itunes store

  • I want to read a SD card, but its not working. What need i to do?

    I have a 8GB SD card, and i want that my macbook-pro read this card, i put the card into my MBP, but its giving no response, and it doing nothing?
    Does somebody know what I can do? (Im using MAC os LION)

    hey, thanks for the reply but that isn't the issue. my issue is that the animation doesn't stay within the div container. I tried what you said via chrome console but that's more of a hack way of doing it. I should be able to contain the animation within the div that its being wrapped with but for some reason it is jumping outside the div container.
    Does that make sense? Would be awesome if there was a walkthrough on how the edge animation settings worked. for example the code below. would i need to adjust something below for it to contstrain within the container?
        scaleToFit: "both",
        centerStage: "both",
        minW: "320",
        maxW: "1200",
        width: "830",
        height: "430"
    }, {"dom":{}}, {"style":{"${symbolSelector}":{"isStage":"true","rect":["320px","1200px","830px","430px"] ,"fill":["rgba(255,255,255,1)"]}},"dom":{}});

  • Im trying to redeem my card but its not working

    Im trying to redeem my itunes card but im having troble

    Problem with the code?
    iTunes Store: Invalid, inactive, or illegible codes

  • I don't have a credit card, and I don't have a itunes gift card, but I do have $20 registered to my account. I can't buy anything without "verifying my payment information"???

    Everytime I want to buy a song on itunes it asks me to verify my credit card or put in a gift code. If I ALREADY bought $20 worth of gift codes why do I have to verify my freakin payment information. This is rediculous. Why can't there be a "none" option??

    In this Link:
    http://support.apple.com/kb/HT1918
    See this Section
    To update your name, billing address, or payment information, follow these instructions:

  • HT3702 I have ten usd free gift card but i can not buy gems in clash of clans 's game. Check my account and unlock it  please. I need to buy gems. I am waiting your answer. Thank you!

    I have ten usd free gift card but can not buy gems in Clash of clans 's game. So please check my ID and unlock it to let me my gems. Thank you!

    Contact iTunes support at the link below.
    http://www.apple.com/emea/support/itunes/contact.html

  • I have a 10 itunes card, im wanting to purchase a 9.99 movies but its not allowing me too? any suggestions, I have a 10 itunes card, im wanting to purchase a 9.99 movies but its not allowing me too? any suggestions

    I need help with purchasing a 9.99 movie with a a $10 itunes card without it taking it off my credit card, ive already redeemed the card, but its not allowing me to purchse the movies. any suggestions?

    HI Gary: I can't speak directly for movie purchases, but I recently downloaded an App to my iPad. iTunes took part of my payment from my remaining iTunes gift card and the remainder was charged to my credit card. The emailed receipt clearly stated how much was charged to the card.
    Stedman

  • My account wont let me use my debit card i put the right info in but its not letting me pay with my card

    I just want to use my debit card but its not letting me

    By 'not letting me' you mean ... ? If you are getting an error message then what does it say ?
    Debit cards are no longer accepted as a valid payment method in all countries - from this page :
    You may be able to use other payment types in your country, like debit and Maestro cards.
    which implies that they are not accepted in all countries, and there have been a number of posts about them being declined.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account.
    If the card is being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support and see if they know why it's being declined (but you may not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • HT2736 My friends sent to me gift card, but I have vaited for hours and gifts didn't come to me (my Apple ID @yandex.ru) What happened, why they didn't come ?

    My friends sent to me gift card, but I have vaited for hours and gifts didn't come to me. What happened, why they didn't come ?
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    You've checked the spam folder on your email account as well as the inbox ? They could also try resending it (and they should double-check the email address) : http://support.apple.com/kb/HT1541
    If you still don't get it then they should contact iTunes Support.

  • Verizon won't allow me to apply the $14.13 that they owe me on the electronic gift card that they forced me to take as payment. What a bunch of sleazy scammers!!! With all the billiuons of dollars that you guys make, why do you have to scam me out of my $

    Verizon won't allow me to apply the $14.13 that they owe me on the electronic gift card that they forced me to take as payment. What a bunch of sleazy scammers!!! With all the billiuons of dollars that you guys make, why do you have to scam me out of my $14? I was told by on line chat that i could buy screen protectors with it. Ha! Or redeem it in the store. AT the store I was told I could redeem it online. Why do you guys have to cheat people and make so many hoops to jump through that all I want to do is never use your services again? You alienate me, all for $14. How much am I and all the influnce that i have over my friends and family worth to you guys? Obviously less than $14. FYI, I have started a social media campaign exposing your sleazy business pratcies!!! Thanks!

    Have you tried using it for purchase with customer service over the phone. I have used gift cards to pay part of my bill through the phone or online.

  • How to pay bill using Verizon electronic gift card?

    I have a Verizon Electronic gift card that I got from the recycling program.  I was told I could use this cash to pay my bill...I can't see anywhere on the website to pay my bill using this electronic gift card.  How do I use this card to pay my bill???

    The website is a huge headache! I just used my gift card to pay my monthly bill by calling the Verizon customer service hotline (1-800-922-0204). It was super simple. Just hit #2 for pay bill then the automated line with give you the steps to pay your card. Have your gift card number and pin ready, which can be found in the rebate email.

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