HT2736 The recipient has not received my gift
Both my girlfriend and I have the iPhone 4 and I wanted to gift her a few apps. After entering her App Store-associated email into the receipient field, and completed the transaction, she has not received any notification that she has received the app. Anyone with any tips here?
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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I have filled a doucument in abode reader then emailed it but the recipient has not received it can
I have received a document that needed filling in which I did in my abode reader then e.mailed it to the recipient but they have not receveied it can I trace it and found out were it has gone please help
That's an iPad/iPhone email problem, not an Adobe Reader problem. Assuming you emailed it directly from the iPad/iPhone, it would be sent out through the Mail app. I'd open that, then you need to view your email accounts, and click your default email account. Look for an email that never got sent (probably thru an error) from your Outbox.
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Why is it that when I text pictures, the recipient does not receive them. I've noticed that I have a camera roll which is where I choose pics from, but nothing in Photo Stream. Can someone please let me know what the issue might be? Thank you!
Some phones can only send and recieve SMS messages. If the recipients phone doesn't support MMS they won't be able to recieve a text with a photo.
To get your photos in Photo Stream, you'll need to setup iCloud. Check out this Apple article for more info -> iCloud: Photo Stream FAQ -
Just to make sure I had actually gifted the app, I confirmed as you see here:
http://imgur.com/shyeE
I also resent the gift a couple times:
http://imgur.com/jrHOd
But this comes up when I confirm the email to resend the gift too:
http://imgur.com/cinXf
Any help would be appreciated. Also, I have $22.01 credited to my account, but since gifting the app, the amount has not decreased by $4.99 which is how much the app cost. So I'm not really sure if it gifted or not, but it shows up in my gift history.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?
First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me
Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
Regards. -
I sent my wife a gift card
She has not received an email showing verification code
My bank acc was debited
I have receives a receipt
How do I get the codeThe purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
For the contact, you will initially just receive an acknowledgement email, the proper reply may take 24 (possibly 48) hours. -
I gifted an application and the user has not redeemed code...lost her email can I send this to her again?
Yes, you can resend. See:
http://support.apple.com/kb/HT1541
Regards. -
When I redeem my itunes gift card, it states that the card has not been properly activated. I can't provide a receipt as it was a gift. Is there another solution?
Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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You have access to No.Claim Has not received the message number redeem
You have access to No.Claim Has not received the message number redeem
It took a long time about 5 hours
Please helpBe patient. You don't get an immediately notification email. Record the Claim Number somewhere in case something goes wrong. It can take up to 72 hours. I got mine in about 54 hours.
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I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
Why has not received the message about the change secret Questions?
Why has not received the message about the change secret Questions on my email?
Be patient. You don't get an immediately notification email. Record the Claim Number somewhere in case something goes wrong. It can take up to 72 hours. I got mine in about 54 hours.
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Have been using Adobe CreatePDF for many months successfully.
Only recently over the past few days I have been experiencing errors for periods between 3-5 hours on every attempt to convert/combine files. The error reads: "The file has not been processed. An error has occurred which stopped the processing of the PDF"
It will stay like this and no amount of refreshing the cache, logging in and out will help. I'm running Firefox 34.0.5, windows 7 64bit. Only solution I've found is to wait until the next day and it seems to be working again. Only explanation i can think of is some unexplained maintenance adobe is running behind the scenes because I'm often working late between 12am - 4am.
When this problem happens, no file types will convert/combine I've tested JPEG, PDF and word docs to PDF.
I log in and out of my account, I've cleared my cache, I'm using Firefox 34.0.5 which has always worked in the past I just don't understand how this error is happening for such long periods. Starting to reconsider this product when there are free alternatives to simply combine my PDF docs! please help.
Tom.I am still experiencing this problem. Customer service from Adobe has been abysmal!
I called Adobe tech support at 2am Australian time ( >1 weeks ago) and got onto a help centre in India. I was walked through all the troubleshooting steps and they remotely accessed my PC and confirmed that It was not my PC that was at fault. They reset my password and dialed into my adobe account from their end to attempt a simple conversion and export to PDF which failed. I was told that this problem is not something they can fix, and is a result of something on the back end of their software.
They advised me that the problem would be passed to a fixed within 12 hours and they would call and email me to confirm everything was OK. I gave my phone number with (area and country code) my email but have not had any communication back.
I am extremely dissatisfied, and just want this software to function. Is that too much to ask?
Note: This problem is happening always now, regardless of time being used.
Tom -
Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage. How can one fix this problem? It works on the iPhone.
It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.
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MobileMe/iCal Error: "The server has not specified a calendar home for the account at..."
Hi everyone,
I get a problem when trying to add my MobileMe account in iCal. The error message I receive after trying to add ("+") my MobileMe account to iCal is:
"The account information was not found. The server has not specified a calendar home for the account at "/ -- https://cal.me.com/".
Attached the screenshot: http://grab.by/cPDP
Any idea's on what could be going wrong?
Thanks,
MichaelHi everyone,
I get a problem when trying to add my MobileMe account in iCal. The error message I receive after trying to add ("+") my MobileMe account to iCal is:
"The account information was not found. The server has not specified a calendar home for the account at "/ -- https://cal.me.com/".
Attached the screenshot: http://grab.by/cPDP
Any idea's on what could be going wrong?
Thanks,
Michael
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