HT2737 i used itunes gift cards on my ipod touch. for some reason its making me buy with a credit card still. how do i switch to use my gift card money? because if i just wasted 30 dollars im going to be mad.
what the title says. please i need support.
If it's the same apple ID and you are sure, then it's probably just checking for authorization holds, etc. and that your billing is valid.
Similar Messages
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I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...Re-Sync your Content
Note:
To remove a forgotten Restrictions passcode you will need to Restore the Device as New...
OR... From a Backup created Before the Restrictions Code was set.... -
My itunes won't recoginiz my ipod touch. I have gone through all the troubleshooting steps 2 and still have the problem.
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I used a $15 dollar gift card, but for some reason i can't buy anything
I redeemed it, and it says $15 on the top side of my itunes screen, but everytime i try to update my ipod touch to the lastest software for $9.99, it never works. I clicked buy now, and put in all my info, but i dont have a credit card or nothing, so i clicked "none" for payment method, but what about my gift card? How do I use my gift card money?
A 'tax ruling' is just another name for law, right?
Without getting into splitting hairs, no, not necessarily. For instance, a ruling from the Canada Revenue Agency about how a software sale would have to be accounted for buy Apple and how it would affect corporate taxes would not be an explicit law and would explain why no one can provide a pointer to such a law since such a ruling would likely be an internal procedural matter and hence not published in any easily-accessible venue. That's sort of what little information has come out is pointing to, but again I don't know for sure.. Apple clearly feels they have reasons for the policy, though; if it were just being difficult, they'd have the same policy everywhere, so something in Canadian law, tax regulations, etc. is driving it. But to us end users, the reason really doesn't matter.
They could at least they refund the money for customers who were expecting to buy apps..
I would agree that if the restriction isn't printed on the gift card itself or otherwise made clear at the point of purchase, a refund would be in order. But Apple doesn't ask my opinion, and since they put the restriction in the iTunes Store terms of sale (to which we all technically agree when we create our accounts, though few people ever read the agreement), I think such a refund is highly unlikely. -
I have an ipod touch hardly used but for some reason i cant do anything with it
so it's ipod 16gb model pa627ll version 1.1.3 (4a93) it also has a wifi address not sure if that would help i tried to reset to factory settings and it didnt help it tells me when i try to go open safari that it can't open page because it can't find server
That sounds like the iPod is not connecting to your network.
iOS: Connecting to Wi-Fi
Try:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If it works considering update the iPod to the last update, iOS 3.1.3. for your 1G (origina) iPod touch. You need that if you want to use app on the iPod.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage -
My itunes will not connect to the internet for some reason,
i can go to the itunes store but when i try to update my iphone it tells me i am not connected to the internet whats going on? anyone have any idea?
I am experiencing this problem as well.
I have access to the internet and can download songs from the music store but iTunes is being its usual pain in the rear and says I do not have an internet connection when I try to download any updates.
This does not seem to be a firewall issue, at least as far as I can tell, as I have McAfee and both iTunes and iTunes Helper have Full Access in my firewall settings.
Any help would be greatly appreciated. -
When I installed the new IOS for my I phone, the progam asked me to log in with my apple ID the problem is , the ID that was pre stablished is my old ID and it is not working any more. My question is how do I change the pre setted ID and change it for the new one?
You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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itunes isnt registering my iphone is plugged in at all how can i fix this?
Hi Macafreak,
I'd like to see if unchecking the "Sync Music" box, applying the changes, and then re-checking the box resolves this issue:
For more information, see this resource:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Thanks,
Matt M. -
My itunes will not reconize my ipod touch or ipad but no problem with my ipod shuffle
my ipod &ipad will not sinc but my ipod shuffle sync's why will they not sync i have tried 3 different cord's my ipad worked last week i have changed nothing
I have this problem and if I keep restarting my PC, stopping and starting the apple usb drver in the device manager, turning the ipod touch on and off and restarting itunes sometimes my itunes will see my new ipod touch. I don't have any problems with my old touch wheel 32g ipod. I really hope apple is working on this syc problem, the forums are just filled with people problems. Sorry I couldn't help.
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I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ? -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Charge of extra 1% when I buy with my credit card ( itunes.mx in MXN )
Charge of extra 1% when I buy with my credit card ( itunes.mx in MXN ) if itunes receipt is $ 360 MXN, why the charge is $ 363.59?
However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down
Note that the $4 is not really a charge but a hold used to verify the card.
It will be released back to your account. -
I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?
Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me. -
I just noticed that I can no longer select photos out of my finder that are located in my Aperture/Iphoto Library. I used to be able to attach photos to my gmail out of the aperture library in the finder and for some reason, no longer can.
I can't access these images except to go into the applications.
Also, I'd like to import my iphoto library into aperture, and move aperture library to an external drive. I tried the import first, but there wasn't enough space. Then I tried copying over the aperture library onto the external drive but it failed bc it said file was in use.
As it is, I only have 50gb left on my imac, and the aperture library is 150gb. Also, I have over 10k images in both libraries combined and there are tons of duplicates that need to be sorted, and hopefully not messed up because I've organized most of them.
So in short, I need to know how to do the following:
-select photos in finder in aperture/iphoto libraries
-move aperture library to live on external drive
-import iphoto library into aperture library
-eliminate dups but maintain organization
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
-live happily ever after
Thanks in advance for any support you can offer!!If you're using apps like iPhoto or Aperture then they replace the Finder for managing your photos. The point is that you use the (many) options available via these apps for the things you want and need to do with the Photos.
So, simply, you don't select the photos in the Finder. I'll append the supported ways to do this - which are faster and will yield the current version of your Photos - to the end of this post.
-move aperture library to live on external drive
Managed or Referenced Library? Managed -
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit Aperture
2. Copy the Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching Aperture. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
Referenced - relocate your Masters first.
These issues are covered in the Manual and on this forum hundreds of times.
-import iphoto library into aperture library
FIle -> Import -> iPhoto Library? Have you done this already? If so are you trying to move the Masters to Aperture from an iPhoto Library? Or Consolidate them?
-moving forward i need a better workflow so that I import images from camera, and can organize right away into albums rather than creating projects by default and then creating albums so essentially the photos are in 2 different places, even tho they are referenced
You can't. Every photo is in a Project. They’re the basic building blocks of the Library.
You might want to spend a little time with the manual or the video tutorials. I'm not sure you've grasped the app you've purchased.
The following is written for iPhoto, but about 97% works for Aperture too.
There are many, many ways to access your files in iPhoto/ APerture: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics. This is what you use to attach your shot to your GMail
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto/ Aperture.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto/ Aperture not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
or use this free utility Karelia iMedia Browser
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