HT2737 What happened to the balance on my gift card

The balance on my $50. gift card (about $30.) no longer shows up in the store.
Where did it go? Does it expire? It's a couple of years old.
I'm not sure that I still have the card or the code.
Thanks for any help.

Are you using the same Apple ID that redeemed the gift card...
Have you made and forgotten about any purchases...
View Purchase History...
Sign Into your Account... Click on your account name... Click on Account.... Purchase History
http://support.apple.com/kb/HT2727
If this is not the issue...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

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    Are you using the same Apple ID that redeemed the gift card...
    Have you made and forgotten about any purchases...
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    http://support.apple.com/kb/HT2727
    If this is not the issue...
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    Use this Link  >  Apple  Support  iTunes Store  Contact

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