HT2801 disc won't eject

I tried to burn a disc the other day, which was unsuccessful.  The disc changer spit the disc and now won't accept any.  It makes the sound as if it is trying to eject or accept a disc even when it is not being inserted or ejected. Also, I have been trying to update the software to the current os version, but it is not allowing me to up grade.

Another help source (if you haven't already done so).
Go to your OS Help Menu.  In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to  your issue.  You can also do the same in Disk Utility.  Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle. This will bring up the Help Menu.
===============
Try a different brand.  Top forum favorites
CDs
FUJI
TDK
Verbatim
Taiyo Yuden
DVDs
Maxell
Taiyo Yuden
Make sure the DVDs are not dirty, smudged and/or scratched. http://docs.info.apple.com/article.html?artnum=50448  How to Handle and Clean CD and DVD Discs
Cures for an uncooperative CD/DVD drive
Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs.
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Troubleshooting Mac OS X installation from CD or DVD

Similar Messages

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    Snow Leopard cannot run on a PPC G5 Mac as it requires an Intel processor. Please confirm what Mac you have.

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    Five ways to eject a stuck CD or DVD from the optical drive
    Ejecting the stuck disc can usually be done in one of the following ways:
      1. Restart the computer and after the chime press and hold down the
          left mouse button until the disc ejects.
      2. Press the Eject button on your keyboard.
      3. Click on the Eject button in the menubar.
      4. Press COMMAND-E.
      5. If none of the above work try this: Open the Terminal application in
          your Utilities folder. At the prompt enter or paste the following:
            /usr/bin/drutil eject
    If this fails then try this:
    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

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    Hi
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    Look at these links:
    A dozen ways to eject or unmount a recalcitrant CD or DVD
    http://www.osxfaq.com/dailytips/08-2002/08-12.ws
    Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
    http://www.macfixit.com/article.php?story=20041011075232575
    Power Macintosh G3 and G4: About the DVD-RAM Drive
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    PowerPC-based Macintosh: How to eject a disc when other options don't work
    http://docs.info.apple.com/article.html?artnum=106752
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  • Help Please - Disc won't eject

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    Thank a lot. I finally got it to work!
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    Hi
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    (I by mistake wrote space - it's wrong key)
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    Your profile shows you have an iMac, but you posted in the eMac forum. What model Mac do you have?
     Cheers, Tom

  • System disc won't eject

    DVD stuck in the drive. the stuck disc is the Leopard install disc.
    none of the suggestions mentioned on earlier thread work.no itunes kludge, no left mouse button. it's an intel mini. no eject hole.
    it tries to eject (disc spins down and I can see something moving in there--case is off right now) but it doesn't eject.
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    would I be able to get to the disc by taking the op off the optical...it looks like (from peering into the slot) there's another layer under there...
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    intel mini 1.8 Mac OS X (10.5.2)

    http://www.silvermac.com/2006/dvd-stuck-in-macbook-pro/

  • Leopard installer disc won't eject...

    Hi,
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    Don't know how the OP did it, but you have two easy choices: restart while holding down the trackpad button--that will caused the DVD to eject; alternatively, restart while holding down the option key.That will open a window that allows you to choose the startup volume. Pick the one on your MBP rather than the Leopard DVD and it will boot from the HD.

  • Eject Button Inactivated Disc Won't Eject

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    Five ways to eject a stuck CD or DVD from the optical drive
    Ejecting the stuck disc can usually be done in one of the following ways:
    1. Restart the computer and after the chime press and hold down the left mouse button until the disc ejects.
    2. Press the Eject button on your keyboard.
    3. Click on the Eject button in the menubar.
    4. Press COMMAND-E.
    5. If none of the above work try this:
    Open the Terminal application in your Utilities folder. At the prompt enter or paste the following:
    /usr/bin/drutil eject.
    If this fails then try this:
    Boot the computer into single-user mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
    I would consider repairing your hard drive and permissions. If this doesn't help then you will need to reinstall OS X:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.

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