HT2801 My DVD drive is not reading any DVD

My iMac's DVD drive is not reading any DVD. Whenever I am inserting any DVD, The DVD icon is not appearing and the DVD is ejected out after sometime. I have also tried the troubleshooting steps given in the apple support site by restting the SMC but my iMac still does not read any DVD. What do I do now? Somebody help me.

Could try purchasing a commercially available, retail dry brush CD/DVD lens cleaning system disc. These can sometimes revive a malfunctioning optical disc drive.

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CD/ DVD Drive is not reading any discs! - HP Pavillion DV6747TX

Hi there, I have a problem. My CD/ DVD Drive is not reading any discs! I have no idea what's happened..it was going fine and then all of the sudden it stopped working.
The computer I have is a HP Pavillion DV6700 or DV6747TX to be exact and the CD/DVD-Rom drive is a TSSTcgrp CDDVDW TS%L632N ATA Device. It seems to be present in the Device Manager and in the Computer Menu. When I put a CD or DVD into the disc drive lights are blinking and it sounds like it's trying to load or do something, but nothing is coming up. CD Drive E still says CD Drive E instead of reading the disc that's in there and when I click on Drive E it says Windows cannot read the disc in drive E.
I have tried searching the net for answers including the suggestions on this website and have tried a few other ideas I have come across but nothing seems to be working. Any help would be greatly appreciated

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

CD/DVD Drive will Not read CD/DVDs

This desktop is only about 3 months old and so far has worked great!! But since last week for some reason the CD/DVD Drive will not read any disc. The tray will open but then nothing happens at all once a CD/DVD is in. Doesn't even sound like it is spinning. Any ideas?? Please help!! Thanks!!

Also it is running Windows 8 and is a Ideacentre K410. And the CD/DVD Drive it is showing I have installed is TSSTCorpDVD-RW SH-216BB Not sure if that has always been the drive or not.

CD/DVD drive does not read all DVD formats and regions

Hi
My Teac-dw-224e-a does not read all DVDs formats and regions.
It does read CDs but no DVDs at all.
Not DVD-R and not even regular DVDs. I have checked the region of the DVD.
I have reinstalled the driver and also tried with different software.
What can I do?
Please help!

Hi
It is possible that your DVD drive has wrong region settings.
In this case it is not able to watch all possible DVD movies from different regions.
Of course you can change the settings 4 times. But after this changing the settings are fixed and its not possible to change it anymore.

After SL-DVD drive won't read any dvd-ejects it after spinning some time

Yesterday I bought the SnowLeopard DVD in order to do the update of my Mac OS.
Right after inserting the DVD in the drive (MATSHITA CD-RW CW-8221) it started to have some problems with reading the DVD.
The Drive has stopped recognizing/reading any blank DVD media (and many recorded DVDs, including movie discs). It spins for some time with a noise and then ejects it out. The same media works fine in my Toshiba laptop.
I tried several times, but the drive isn't able to read the DVD and now has the same problem with other CD-Roms and DVD.
I am very suprised (and angry) about it, especially because I hardly use the drive.
As a lot of other people are having the same problem, there seems to be a structural problem with the drive and I think that Apple has to clearify if they are planning to do something and what.

Mine MacBook seems to be doing almost the same thing. The SL disk spins a bit then is ejected. It does the same thing with my first SL disk and the one Amazon sent as a replacement. I had the same trouble with the 10.5 Install disk purchased retail. Apple sent a replacement Non-retail disk and it worked. I can burn DVDs and read DVDs I've burned.

MY DVD drive does not read all DVDs and also does not burn CDS properly. Often while burning a CD i am prompted that " The machine is unable to caliberate teh required Lazer Power"

Hi i am having a i MAC which has mountain lion OS 10.8.2. I am facing teh followwing issues with my disk drive
1. I am unable to read all DVDS in it some DVDS work while others do not
2. I am able to read all CD's, but while burning a CD i am prompted with the following message
" Unable to caliberate lazer power"
3. Kindly assit me in solving this problem
regards

Hi
Four thoughts
• Brand and type of DVD/CD Media
• Burn Speed ?
• Ever used a Cleaning DVD ?
• Free space on Main Start-Up Hard Disk ?
Brand and type of DVD/CD Media: MATTERS
- Memorex, NoName and other Cheap brands - most probably works for other things BUT NOT FOR VIDEO.
I only use Verbatim
- DVD-RW - usually do not work OK but with various kinds of problems. DVD+R is a more modern sort and use to give problems on older DVD-players
I only use DVD-R
Burn Speed (in iDVD or alike): Matters
• Best or Max - is not best
I set it down to x2 or x4 Max
Ever used a Cleaning DVD ?
I use one WITHOUT Liquid but with brushes from time to time
Free space on Main Start-Up Hard Disk ?
- Due to that Mac OS X - is UNIX - it behaves likewise. It needs lot's of space on Boot / Start-Up Hard Disk for it's and the applications temp files.
I never go less than 25GB free space - If HD-Video material is used then 4-5 times more is a good thing.
Yours Bengt W

Help :( DVD Drive will not read Blank DVDs but movie and data DVDs ok.

I am at loss what to do. Whenever I put in DVD with media in it (including +R), it plays and reads it all just fine. CD data reads no problem too. However, when I put in a Blank DVD, it chugs and ejects it out completely.
Preferences are fine. It says 'Ask What to Do' is set when 'You insert a Blank DVD'
Here was how it started. Previously, I could put in a blank DVD and it would be just fine but I'm having problems burning after the 10.5.6 update. Read in a post somewhere to try resetting your PRAM which I did and now it won't accept the blank DVDs. Everything else is fine.
I know a lot may say it's a bad batch, but I bought a new batch, Memorex vs. Verbatim and nothing.
Would really appreciate ANY help I can get!
Hardware Overview:
Model Name: MacBook Pro 17"
Model Identifier: MacBookPro2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP21.00A5.B08
SMC Version: 1.14f5
Serial Number: W86*
Sudden Motion Sensor:
State: Enabled
MATSHITA DVD-R UJ-85J:
Firmware Revision: FAV1
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds
< Edited by Host >

Repairing permissions yes. But in my head, if everything is working fine for it, just won't read Blank media, could it be a software thing?
I'll give it a shot in a few hours

DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there. It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies. I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive. Computer is out of warranty.

Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
Resolving DVD and Blu-ray Movie Problems (Windows 7).
Also, are these purchased DVD's or burnt DVD's?
Do the movies play in other sources? (DVD player, other PC)
Let me know how this goes.
Thanks.
I worked on behalf of HP.

Dvd drive does not read dvd but reads cd only.

my hp compaq 420 core2 duo dvd drive does not read the dvds but only reads the cds. How can i solve this problem, please help me with the correct answer.
This question was solved.
View Solution.

It will likely require replacement of the drive. There is more than one laser in there: one for each function. One can go bad without the other going bad.
608141-001
Above is the part number for the DVD burner drive. I could not find one on eBay. Here is one online:
http://www.mydvddrives.com/replacement-for-hp-compaq-608141-001-sata-cd-dvdrw-dvd-ram-drive-burner-l...
Replacement is easy. Remove a single screw on the bottom and slide the old drive out and replace with the new drive.

Tecra M5: DVD drive does not read these mini DVDs

I have canon dvd handycam, and mini dvd works on it. One month back i recorded movie and pictures on mini dvd using handycam and ran mini dvd on my tecra M5 dvd drive, it worked very fine.
Now after 1 month i have 5 mini dvds with movies and pictures which i took on 1 month vacation in diffierent countries, i tried my best but tecra dvd drive does not read these mini dvd, cd drive label appears instead dvd drive when i put mini dvd in it.
All other standard size dvds, cds working fine on it.Its complicated and as well as irritating.
Any suggestions?
Why its messedup?

Seems the lens cannot read this miniDVDs. Possibly the drive lens cannot calibrate and therefore the miniDVDs are nonreadable.
Try the solution from sascha. Maybe youre a lucky man and it works.
If not, try to remove the drive physically from the notebook. Reboot the notebook without the drive. The Windows and BIOS shouldnt recognize the drive.
Then shuts down again, put the drive into the notebook and boot up the unit.
The notebook should recognize the drive and should indicate the firmware again.
Im not sure if this will help you but its attemptable

DVD drive does not read media

Hi. This is regarding my Satellite L750 laptop (1 year old), for the past two days the DVD drive refuses to read any media - CDs/DVDs. I've done extensive and exhaustive searches to find a solution to this problem but to no avail. One of the most common problems I have come across is a software conflict with iTunes (installed on my machine) and a solution which states deleting "LowerFilters" and "UpperFilters" from the registry. I have tried this out but have not been succcessful in solving the problem. Also, the drive is listed in the Device Manager.
Just for the record, I have not updated/added/deleted any CD recording software or any other software. I have not even updated iTunes for the past two months.
I'm using Win 7 64-bit OEM.
Can someone shed some light on this issue? Will appreciate.

You may want to try this Microsoft Fix-It.
What can I do if my CD or DVD drive doesn't work properly?
You could also try using System Restore to restore a previous restore point from before this became an issue.
If that doesn't work, you could try a recovery. Recovering your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system recovery will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide. On most models you can hold '0' (zero) with the computer turned off. Then press the power button while continuing to hold '0' until the recovery utlity starts.
- Peter

" DVD RW Drive " is not reading / writing DVD. It can read only CD.

HP Pavilion dv6-3140se Entertainment Notebook PC
{Personal Information Removed}
Product Number: XS065EA
" DVD RW Drive " is not reading / writing DVD.
The same DVD can be read on my frnds laptop.
Corresponding drivers r up to date.. I even tried uninstall and then restart and then let my laptop install the required driver automatically. I've tried everything I could find on some forums.
I was told to delete " Upper & Lower filters ". I didnt find Lower filter so I had to delete only "Upper Filter".
Plz assist me..
I will be waiting for ur kind reply.
Thank u so much.

The upper and lower filter thing only applies if the drive is not showing up at all in the Device Manager. If it appears as a drive and will perform any function at all, then it is likely a hardware issue. One way you can be sure is to try to boot from a bootable DVD such as a Windows 7 install Disk. If the computer will not boot from such a disk then it is apparent the hardware is defective, not the Windows software because the problem exists even before Windows loads.
The drive has multiple lasers and it is possible for one to go out but not the others. The drive is easily replaced. See below:
This eBay seller ships worldwide. You would have to transplant your plastic drive face but that is very easy to do:
http://www.ebay.com/itm/HP-Pavilion-DV6-3000-DVD-RW-DVD-RW-Multi-Burner-Drive-TS-L633-603677-001-B-/...

After BIOS update DVD driver do not read DVDs anymore - Sat A80

Hi,
I have a Satellite A80-131 and after bios update (last version 2.5) by windows procedure update, my DVD drive do not read DVD medias anymore. It is possible to read CD medias, but not DVD one.
Can I reinstall the old bios? Can I reinstall the firmware?
Thanks
Ronai Lisboa

Hi Ronai
Like Jimi has said in the posting above. It's very unusual that after BIOS updating the DVD drive hasn't read the DVDs.
Furthermore it's not advisable to use any 3rd party applications to DOWNGRADE the BIOS. Usually only the ASP can downgrade the BIOS. Such procedures are very serious and the wrong procedure can damage the motherboard.
However, it's nice that you have solved the problem and that the drive works properly.
Thanks for the feedback.

Hi, My dvd drive ad7586h doesnt read any discs, though diagnostics report fine functionality.plsHELP

1. HP probook 6550b
2. Win 7 Pro 64 Bit (original since bought)
3.DVD drive ad7586h doesnt read any discs, but device manager and HP support assistant report this device to be wortking properly..
4. not aware of any..

Hi,
Please try this:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
Regards.
BH
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HT2801 My DVD drive is not reading any DVD

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