HT2810 MacBookPro 10.9 photo icon stuck on desktop (one on top of any window opened). Doesn't respond to any commands and can't be moved or deleted. Computer acts like they are not there. How do I get rid of them?

2 photo icons stuck on desktop. One stays on top any window opened. Do not respond to any comands, can't delete or move. Computer acts like they aren't there. How do I get rid of?

Thanks...I'm a dunce. I shut down again, and that did solve the problem. Thanks for your help.

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I have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

i have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?

Erase the internal drive and install a fresh OS.
(104285)

When I try to import .olm files from my external hard drive back up, where do they go? It says on different forums they go to the "on my computer" folder but they are not there

When I try to import .olm files from my external hard drive back up, where do they go? It says on different forums they go to the "on my computer" folder but they are not there.
I go through all the instructions but then my emails do not appear. I'm starting to panic a bit!

You might want to try asking on the MS Office Outlook forum - http://answers.microsoft.com/en-us/mac/forum/macoutlook - since those are Outlook files.
Also note which method you're using to create a backup.
Clinton

I saved some images to my home file,and they are not there.How can I find them?

I use ubuntu

Do you still see these images in the Downloads Manager (Show All Downloads)?
If they still show there then you can right-click such an image and use "Open Containing Folder" to go to that folder.
If the file is no longer there then it has been (re)moved.
If you know the name of the files then you can try a search and possibly also look in the temp folder.

I uploaded my contacts to iCloud on my laptop and now they are not there, how do I retrieve them?

I should add my laptop is Windows

Ask in the iPhone Community
http://www.apple.com/support/iphone
go through the troubleshooting page steps
Click "Support" and then select products.

I am on an iPad and can't tex my mates as it says that they are not registered and I know they are. I am in Australia and they are in Canada. Please help

I thought it was an issue between my son and I but I just tried someone else and it also doesn't work. So???PLEASE HELP!! Thank You. I am using the latest iPad - the 3? And aim trying to contact iPhone 3 users and iPod users.

At this point, I would go for reset to its factory default condition, using the iTunes program to get a clean system install. That way you'll clean everything out and just have it set up the way it would come from the factory. You'll need to do your backup (on the iTunes program too) and be sure you understand which stuff will be saved and which will not (from the links below). Also turn off any anti-virus program you may have on your desktop. Then when you reset it to the factory default condition, don't restore your backup just yet ... until you check it out without your data put back on it. Verify its operation first, to make sure that you know it's okay. Hopefully everything is okay at that point, otherwise you'll have to take it into Apple to check it out for any hardware failure.
Here are the links, and the last one pertains to the reset to factory default condition ...
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option

On my ipad, there are dozens of "recently purchased" songs supposedly available for download from iCloud. I don't recognize most of the songs - they could have been downloaded 6 years ago by my daughter. How do I get rid of them?

So there are all these songs, from ADELE to Zapp and Roger. I don't recall purchasing any of them. Some of them were clearly purchased years ago by my daughter, who now has a different account (and doesn't know the current password to my account).
They do not show up anywhere in iTunes except on the iPad. They are not downloaded to the iPad - but I don't want them to show up in the purchased index. How do I get rid of them? Do I have to join iMatch or whatever to do this?
Also, this may explain why we're being told our iCLoud storage is full - there are actually hundreds of these unwanted songs.
Any ideas?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

HT204259 Many duplicates are in my Photos. Is there a way to get rid of them not deleting one by one or dozen by dozen?

Many duplicates are in my Photos. Is there a way to get rid of them not deleting one by one or dozen by dozen?

It seems, in old times we could make path to the original file from the IPhoto browser, couldn't we?
There is another question. If I succeed deleting duplicates from the Iphoto library with some third-party program, does it mean that I really free my hard disk of them? Will they disappear from Photos also?

Many duplicates are in my Photos. Is there a way to get rid of them not deleting one by one or dozen by dozen?

Many duplicates are in my Photos. Is there a way to get rid of them not deleting one by one or dozen by dozen?

It seems, in old times we could make path to the original file from the IPhoto browser, couldn't we?
There is another question. If I succeed deleting duplicates from the Iphoto library with some third-party program, does it mean that I really free my hard disk of them? Will they disappear from Photos also?

HT201359 I purchased gems for the game bingo and they are not there however I received my receipt to my email stating its paid for and it says it is gems purchased for the game pet story but they are not there either..how can this be corrected?

I purchased gems for the game bingo but they are not there however I received the bill to my email stating its paid and it shows it was gems purchased for the game pet story but the gems are not there either. How can I correct this problem?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

In my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me

in my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me as i have no idea many thanks

im sorry to be a bit thick here i didnt know this was happening until i looked through all my photoes i use an sd card to put pictures on lap top and icloud from my phone but in library there are all web pages i have ever been to ie face book ebay etc i didnt know if there was any thing i should be turning off many thanks for ur last answer though

When I close firefox, there are two annoying window underneath that I always have to close and they are always there again next time; how do I get rid of them for good?

When I close Firefox, there are two underlying windows that I have to close every time. How do I get rid of them for good and prevent this from continuing to happen. Both windows were opened by me during viewing at some point, so they did originate from me.
Thanks for any help you can give me!

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Some contacts have disappeared from my phone contacts. They are still in the phone because if someone calls me their name appears and if i search in text for contacts they are still there - but if i search in phone contacts they are not there, Help

Some contacts have disappeared from my phone. Not all just random ones. They are still in the phone because if someone (who has disappeared from my phone contacts calls me their name appears and if i search in text messages for contacts they are still there - but if i search in phone contacts they are not there, Help!

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

I can not get the pop out menu from the tools to work. It looks like they are not loaded

Can someone help me know how to get the tool pop out menu to work. It looks like they are not loaded.

You do have to click and hold down on any tool icon with a small triangle in the lower right.
The second method is to right-click on the tool.
Gene

HT2810 MacBookPro 10.9 photo icon stuck on desktop (one on top of any window opened). Doesn't respond to any commands and can't be moved or deleted. Computer acts like they are not there. How do I get rid of them?

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