HT2822 apple tv won't stay connected

It is difficult to connect to my network.  Once connected, it doesn't stay connected.

Answers can only be as helpful as the details provided.  And in this case none were give.  What is happening?  Error message?  Other WiFi devices have issues?  It is actually losing the connection or is your streaming content just freezing?
Trying to do streaming video over WiFi is not a great idea.  Even if you are using the really high end WiFi hardware it will never be completely solid.  You really want to use a wired connection for that.

Similar Messages

  • Apple tv won't stay connected to wifi

    my apple tv won't stay connected to wifi.  what's the issue?

    Answers can only be as helpful as the details provided.  And in this case none were give.  What is happening?  Error message?  Other WiFi devices have issues?  It is actually losing the connection or is your streaming content just freezing?
    Trying to do streaming video over WiFi is not a great idea.  Even if you are using the really high end WiFi hardware it will never be completely solid.  You really want to use a wired connection for that.

  • Apple tv won't stay connected after yosemite upgrade

    After upgrading to yosemite non of my apple tvs (3 of) will stay connected.
    I have upgraded everything as of the 1/12/14 and still no joy.
    I have a good wifi connection so its not that!
    I have try connecting by playing through the computer to the apple tv and that also drops out!
    I have restarted everything and that didn't help!
    I have even setup the apple tv as new to see if that would help, nothing!
    I have installed the latest upgrade for yosemite which is supposed to be for connection improvement, which doesn't work either as my mouse still keeps cutting out.
    I have even tried changing computers and going through my macbook pro ( also running the latest yosemite) and that doesn't work!
    Does any body have any other ideas on what i could try?
    Please help
    Dave

    Not sure what instructions you are referring to, regardless wifi is susceptible to interference. If your neighbour's network is using the same channel or if yours is not encrypted that will of course cause issues, which is a result of the network not the Apple TV. There are also many other factors that can cause interference.
    It is working just fine for me and most users, and if you took it to another network you would see similar results. If you wish to resolve then proper troubleshooting needs to occur

  • Apple Time Capsule Won't Stay Connected

    After Verizon upgraded my router to the 9100EM my Apple Time Capsule Connects to the router but won't stay connected all the time. I have to go into router management console a couple of times a day and reboot it the restore connection. Time Capsule is connected to router by lan cable into port 1 of router. Time capsule set in bridge mode I believe. Just from time to time when I run Air Port Utility Time Capsule has green light but internet goes orange once i reboot I'm good for several hours then loses connection and have to reboot again. Tried looking for other settings to adjust but haven't found anything to help. If any body has any suggestions please help, it just gets old having to reset all the time

    If you are using a Mac, which OS is installed?  
    Use Software Update to make sure you have all the latest updates.
    Repair permissions.
    Change your router (Airport) channel.  Most times this all you have to do!

  • Can't get Apple Remote App to stay connected to my ITunes library.

    I recently had my modem and router taken out by lightening.  So I replaced them both with what is supposed to be the latest and greatest.  Simultaneously, Apple had a new version of ITunes, so I updated.  Now I can't get the Apple remote app to stay connected to ITunes.  If I start ITunes on my computer, my IPhone 5 will see and connect to the library, as well as my IPad.  But as soon as my IPhone or IPad goes to sleep and I try to reconnect to the library, it can't connect to the library.  I've never had any connection problems before and not sure what is causing the problem.  I can turn off Home Sharing in ITunes and turn it back on again, or restart ITunes and it works, but as soon as the IPhone or IPad goes to sleep, it won't reconnect again.  Is this a router issue or ITunes Home Sharing issue?  Any input to resolve this will be greatly appreciated..............because it is really annoying not to be able to control music the way I did before!  All products have the latest updates.

    Take it back and exchange it.
    If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
    Either way one of them isn't working, exchange it.

  • I updated my iPhone 5 software and now it won't stay connected to wi-fi

    I updated my iPhone 5 software and now it won't stay connected to wi-fi

    Icloud uses you Apple ID. It one of the Key feature on the new ATV. Restart the ATV, if that doesn't work unplug it and restart it. It should resolve the issue

  • My iMac won't stay connected to the internet, even though all other computers in my house stay connected

    My iMac won't stay connected to the internet, even though all other computers in my house stay connected, and its connection is set up the same way my fiance's macbook is (his macbook is about three years older than my iMac). Every time my computer goes into sleep mode and I come back (even if it's mere seconds after giving the black screen) I have no internet connection. I discovered a workaround for it some time ago, but now that is working less and less, and now my computer randomly disconnects WHILE I'm actively using the internet. Just a few minutes ago, the connection refused to come back until I restarted my computer, even though once again all other computers in the house were connected. The workaround I discovered before and which doesn't work as reliably now, is to click opne Airport at the top right of the screen, click "Open Network Preferences," then click "Assist me," then click "Diagnostics," and wait for everything to turn green again, signalling a connection.

    Let's check the quality of your connection since signal strength alone does not insure a good connection. The "bars" that you see at the top of the iMac screen are there pretty much for show.
    Hold down the option key on the iMac while you click on the Apple icon at the upper left corner of your screen and select System Profiler
    Look down the list of items at the left of the window until you find the setting for Network, then click on AirPort.
    In the window to the right, look for any listings of your wireless network name. You may possibly see two listings for the wireless network name.
    We need for you to list the information that you see for Signal / Noise.  These will be negative numbers. Post back with your findings and we will continue.
    In the meantime, please move any cordless phones that you have or any other electronic devices that are near the iMac as far away as possible from the iMac.
    If the iMac is located in a corner or an enclosed area, give it as much room as possible since the wireless antenna is on the back of the iMac and it needs to be able to "see" the room.
    Anything that you can do to minimize the number of obstructions like walls or furniture etc between the iMac and the wireless router will help the cause as well.

  • Won't stay connected to network

    Not sure if this is a Safari problem or internal with my Mac somehow. I have a G5 and I connect to a router for wireless internet. I also connect to my printer through the same router.
    I've noticed sometimes when I exit safari and then come back to the computer later and click the Safari Icon it sometimes doesn't connect to the internet without me having to go through a "Network Diagnostic" test. Then usually what happens is about half way through the diagnostics my internet home page will load, or I'll get to the end of the diagnostic and it says "your connection is working" and then the home page will appear.
    The problem I have now is that my computer won't stay connected to my printer. If I try to print a document or photo it does not send it to the printer, however if I turn Safari on so I know I'm connected to the network then all of a sudden the printer will work.
    I guess somehow my computer is automatically disconnecting from my network and I'm not sure why or how to fix it. I've gone into the network preferences an it always shows "airport" is on and I always show all "solid" in the little icon at the top that looks like a "fan".
    Any thoughts here on why my comp doesn't seem to stay connected to the network?
    Thank you.

    HI,
    Try updating your system software to 10.5.8 with the combo update available here.
    http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
    After the installation, repair disk permissions.
    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    Carolyn

  • Won't stay connected since upgrade

    Hey gang,
    Got a brand new iTouch last weekend and upgraded the SW to v3.1.2(7D11). Ever since then, it won't stay connected to my wireless at home once it's turned off. Turn it back on and enter in the passphrase and all is good. At work it seems to be fine. Not sure what to look for.
    Thanks in advance
    Toy4rick

    Well, it looks like it's being caused by SSID not being broadcast. As long as I have it broadcasting, all is well, as soon as I disable this, it won't connect after a restart.
    This is my second iTouch, the first one had a bunch of dust appear under the glass and the Apple store replaced it no qualms, couldn't be happier My first iTouch didn't act this way and was running the previous version of software. It wasn't until i got a new unit and updated to this version that the issue started.
    I have 2 other iTouch's in the home with the older software and they don't have any issues with SSID not being broadcasted.
    Any additional thoughts?
    Toy4Rick

  • IPhone 3gs WI-Fi won't stay connected after 6.1 update

    I have a 3gs and the wi-fi connections have been working fine on iOS 5.1 etc. until I just updated to 6.1.  Now it sees the networks that I normally connect to, but it won't connect unless I physically move closer to the source of the wi-fi signal in my office, ie. the Airport Extreme Router with the software update that just came out last week. I had this problem before and after I updated the router software.  No problem previously.  Its like the phone can't hold onto the wireless connection and either can't connect or won't stay connected.  I've hard re-booted, and reset network settings, etc.  No luck.  What's the problem and the solution?  Thanks.

    valerie101 wrote:
    Would like to know from Apple how long until this is fixed.
    We're not Apple here, and you would have known that had you read the Terms of Use of this forum.  Apple does not, and will not respon to posts here.
    We are users here, just like you.  We are volunteering our time to help others with technical support problems they may have.
    If you would like technical support, please state your problem clearly, succinctly, without ranting and raving, and I'm sure there are many of us that would be more than happy to help you.

  • Imac won't stay connected to wireless network

    I recently moved and now my imac won't stay connected to my wireless network. Every other device connects just fine, so it's not the service, or the location, because devices are all in the same room.
    Every time my computer goes to sleep it seems to completely forget how to connect to the internet. There is only one Network (mine) listed in preferred networks. The computer will connect only if I go to System Preferences and run through the Network Diagnostics to tell it exactly what to connect to. Each time it says my connection and internet are fine, which I know.
    Please someone tell me how to get it to remember my network so I can stop going through the Diagnostics every time I want to use my internet.

    Though all of these steps may or may not be needed, I'm including them all.
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.5, 10.6, 10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x/10.8.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    (There may be better or faster DNS numbers in your area, but these should be a good test).
    Click OK.
    If that doesn't work try changing channels on your Router.

  • Preferred wifi network won't stay connected

    Hi,
    I have a 2010 macbook and since updating to Yosemite 10.10.2 the connection to my wifi won't stay connected - tends to last only 3/4 minutes before I have to manually reselect the network. It immediately reconnects without me having to retype the wifi password and the network is the only one in my preferred networks. There were no problems previously and the signal is consistent when other people connect laptops and iPads and I have my iPhone connected to it.
    I have had a look at the standard apple troubleshooting guide for network issues but it's pretty useless as it seems to assume that the problem is with the router or with the network provider.
    Any advice would be greatly appreciated,
    cheers
    Ollie

    Wi-FI connection drops
    Wi-Fi Problems in OS X Yosemite (2)
    Wi-Fi Problems in OS X Yosemite (3)
    Wireless Diagnostics
    Also try turning off Bluetooth.

  • My Macbook Pro suddenly won't stay connected to the internet.

    My Macbook Pro recently has had problems staying connected to the Internet. Our other Macbook Pro is having the same problems. I have already spoken with with our ISP, AT&T. After trying several things, they said that it may have to do with Safari and that they couldn't suggest any settings changes to our browser because it might disqualify any warranties that we have on our Notebook if another company makes changes to it. I've spent hours and hours trying to resolve this and it's driving me nuts. Also my wireless HP Printer won't stay connected either. Not long ago AT&T sent us a new modem/router (all-in-one), that is why I called AT&T to see if it was the new modem. But come to think of it, I had called AT&T because of this connectivity issue and now I'm thinking that it wasn't them at all. Maybe it has to do with Apple. I'm a Apple lover, so please help!!!

    Also my wireless HP Printer won't stay connected either.
    Does that mean it won't stay connected to the network, or it's not reachable from your Mac? There's a difference.

  • I just recently purchase an ipad with retina display it is also my first apply product and I am not liking it. First it won't stay connected to my wifi and it won't pair on my nokia N8 phone via bluetooth. Any suggestion? Thanks!

    I just recently purchase an ipad with retina display it is also my first apply product and I am not liking it. First it won't stay connected to my wifi and it won't pair on my nokia N8 phone via bluetooth. Any suggestion? Thanks!

    No one from Apple here - this is a user-to-user forum for the Apple Thunderbolt Display. If you don't like your iPad, sell it.
    If you want to ask questions about your iPad, go to the iPad community forum.
    Clinton

  • IPhone won't stay connected to Wifi. Switches back to 3G

    When trying to download apps over 20mb. My iPhone won't stay connected to my wifi it will switch when I connect to the apps store. I had a iPhone 3G now I have a iPhone 4 and both phones did this. Someone please help.

    Hi Asdghyvbji!
    I have an article for you that should be able to help you troubleshoot this issue:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    You may also need to see this article about wireless interference for further troubleshooting on this issue:
    Wi-Fi and Bluetooth: Potential sources of wireless interference
    http://support.apple.com/kb/ht1365
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

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