HT2905 I do not have the so called "display exact duplicate" option... what do I do? I just updated itunes the other day. Yeah, I'm not happy!

I do not have the, so called, "display exact duplicate" option... what do I do now? I just dowloaded the new version of itunes the other day... yeah, I'm not happy!

Option + View > Show Exact Duplicates

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  • I just updated Itunes to the newest version and now my entire song library is saying 'can't play this song because original file can't be found'.  ***??

    I have no idea what happened!?  I just updated Itunes on my macbook and now my entire song library won't play.  When I click on a song it says it can't play because it can't find the original file.  How is this possible?  The original files are on my computer.  I just upgraded!! HELP!!

    The only thing I can think of is that you deleted these files off your computer without using iTunes to do it. Or maybe you backed up your computer to a previous state to where these song files didn't exist? The last one doesn't even make sense to me unless you used Time Machine to do it. But those are the only things I can think of.

  • HT2905 My itunes looks nothing like the examples in this tutorial.  I do not have "display exact duplicates" or "date added".  Can someone please help me remove duplicate songs?  Also, I downloaded two audio books and they are showing up in my song list.

    My itunes looks nothing like the examples in this tutorial.  I do not have "display exact duplicates" or "date added".  Can someone please help me remove duplicate songs?  Also, I downloaded two audio books and they are showing up in my song list. Why???

    'Show duplicates' is now under the 'View' menu. To see the 'Date added' column go to 'View options' from the 'View' menu and check it in the section under 'Stats'.
    Click an audiobook once to select it and hit command-i (Mac) or control-i (Windows). Go to the 'Options' tab and set 'Media Kind' to 'Audiobook'.

  • I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

    I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1926 I have just updated itunes on my pc (widows XP) to the latest version. When I try to open it i get an error message saying the application failed to start because MSVCR80.dll could not be found. Not sure how to resolve this. Have tried to reinstall

    I have just updated itunes on my pc (windows XP) to the latest version. When I try to open it I get an error message saying the application failed to start because MSVCR80.dll was not found< Have tried reinstalling with no luck. Any ideas?

    try removing all itunes and all other apple program
    follow this link for more info. http://support.apple.com/kb/HT1923
    reboot ur window after uninstalling
    after that download the latest itunes setup and install.

  • I have ordered an i-pad and cancelled it the other day. I have used my indian debit for that order. So money got debited immediately. Apple has sent an email saying that it is successfully cancelled. But money is not yet credited into my account.

    i have ordered an i-pad and cancelled it the other day. I have used my indian debit for that order. So money got debited immediately. Apple has sent an email saying that it is successfully cancelled. But money is not yet credited into my account. please let me know what is happening. I cancelled the order on April 9th. Its already been more than 15 days.

    Your best corse of action would be to either email apple support or ring them giving them your debit I'd and the order number where they will be able to look at what's wrong and set u going on the right track

  • My IPod is not showing up in my Itunes, I tried my phone as well and it is not coming up either.  I have tried everything including uninstalling and reinstalling.  It worked the other day but it is not working now.  Please somebody help me!!! What to do?

    Hello,
    Can someone please help me!?  I am trying to put music on my IPod and it was working the other day.  I can not get itunes to recognize my Ipod.  I have tried to unistall and reinstall Itunes.  I have tried all the steps on the site and can't get it to come up.  I tried my IPhone which was also showing up just the other day and it also is not showing in Itunes!   Please help me.  I need to be able to put music on my IPod for my work. 

    I have sorted it myself!!
    Ipod is now in the top right corner, last time I clicked on it, it ejected it but by clicking on the actual ipod icon then it brings up your ipod. I restored it to factory settings and synced all my music and it now works again. Hope this can help anyone who ends up with the same problem.

  • Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 -  3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help.

    Updated CC2014 the other day, will not open, crashes everytime. I have OS X 10.9.4 -  3.4 ghz intel cor i7, 16 GB 1333 HHz DDR3, in vain talked on to adobe tech, with no help from Adobe.
    This morning, I made a new "customer" and downloaded the "trial version" of CC2014 photoshop. This resulted a working CC2014. I hope Adobe can fix my "real" account which does not work at this time.
    Anyone else tried this?
    Ken

    I don't think everyone with a Mac is having basic problems with Photoshop 2014.1.
    What exact versions do you have in each case?  Is your updated version 2014.1, while the "new customer" version is 2014.0?  Choose Help - System Info to see.
    Sounds like, given your specific system, you may want to try a full clean and reinstall, or maybe a downgrade to 2014.0 until 2014.1.1 or 2014.2 comes out.  I think the older versions are available through the Creative Cloud application.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    -Noel

  • When I save in my contacts, i Don´t have problem but the other day the information not there, any know what happen, when I save in my contacts, i Don´t have problem but the other day the information not there, any know what happen

    when I save my contacts I don´t have problem, but the other day the information the contact isn´t there
    any know some answer?

    Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
    Do you have access to other music and film purchase download sites ?

  • I updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

    i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

    Have yu tried the standard fixes:
    - Reset the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Restore the iPod via iTunes,  First from backup and if problems persist, restore to factory defaults/new iPod.

  • I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

    Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
    I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
    You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
    The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
    Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
    The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
    http://support.apple.com/kb/HT1535
    Please let me know how things are going.
    Cheers!

  • Lightroom 5 on a Mac os 10.8.5 will not start. It fails to open. And it worked fine the other day.

    lightroom 5 on a Mac os 10.8.5 will not start. It fails to open. And it worked fine the other day.

    Reh... Doesn't work on my 2012 Mac mini. A function key set in Sys Prefs worked in Leopard and Lion on my MB but I cannot get any key to work using SysPref Dictation & Speech. It is befuddling and now I have to go to Edit-Speech to turn on and turn off speech to selected text.
    I have used Macs and Apple 2es since cave man days and Apple is becoming so befuddling I am wondering if there is even an advantage to it over Windows XP. I spent a lot on this little box, it looks good (the first one had to be exchanged as it wouldn't link to my keyboard ???) but Apple intuitive does no longer seem meaningful.
    If speech to text no longer is accessible by short cuts using Fkeys, why bother to have it in Syst Prefs?
    Apple is losing its way. The pleasure is gone and no one at Apple seems to care.

  • The other day, i was using my iphone 3gs 32gb to take pictures, thenit just shut off, the battery wa around 70-80%. Now it shuts down randomly as long as the screen is unlocked, there will be a chance it will shut off. I have tried draining and charging,

    Hi everyone,
    I was playing games on my 3gs the other day and then it shut off randomly and the screen slowly faded away the battery was at about 70%
    now it will just turn off randomly without warning unless plug into a power source and wont turn on after shutting off unless plugged in
    I have tried restoring it, putting it in a dehumidifier and also charging overnight
    I have tried to drain the battery but it wont work because it will shut down whilst i am draining the battery
    One time today i turned it off and left it for a few hours, the battery was 89% but when i turned it back on a few hours late it showed the plug into power sign
    It charged to about 33% and then a few mins later it went up to 100%
    Could this be a battey percentage sensor problem?
    It anyone has an idea of what might be going on please tell me, it would be greatly apreciated
    Also: i am on ios 5.1.1 and NOT jailbroken
    Thanks
    Kelby

    I had major issues with the iPhone 4s battery, however it’s resolved.
    The tech who set the phone up at the Apple store did so with little training.
    if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
    Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
    turning of locator and the push notifications from facebook--they have a lot!

  • HT4009 I purchased hipstamatic the other day due to an ad I read.  When I tried to use it, it didn't meet my expectations. I'm not going to use it at all. How can I apply for a refund please?  Thank you!

    I purchased hipstamatic app the other day. When I tried to use it, it didn't meet the expected features it advertised. How can I ask for a refund?

    If it's not workins as described in the store then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I downloaded iOS8 on my iPod 5th generation the other day and its been completely fine and now all of a sudden my iPod has turned off and it won't turn back on, i have tried charging it but nothing is coming up, what should i do?

    the other day when iOS8 came out i downloaded it onto my 5th generation iPod, it has been working perfectly fine since, now today when i left it for a couple of hours, it turned itself off and now it won't turn back on. i have tried charging it but nothing is happening. it's not out of charge because the little battery usually comes up when its charging, but the screen is completely black and nothing is happening. i have tried turning it on by both buttons and it won't work. i don't know whats wrong with it. i haven't topped it or anything, so I'm assuming its the new download as it seems to be effecting other peoples devices as well. what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

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