HT2956 Unable to install new software, looping admin screen.

I am unable to install new software on my iMac, I enter in the admin password and it doesn't progress to the installation screen, it just loops back to admin password entry. Please help

Hi Kappy, this isnt the case, it accepts the password, I hit install and then the same screen pops up instead of proceeding to install the software. I even went in to check, change password and no joy

Similar Messages

  • Im lavan,from srilanka.my broter bought me a iPhone 3g from France on April 2009.on last January i was update the software.from that day my phone is unable to install new software.what can i do regarding this matter?please help to me...............!

    please help me to solvere this problem as soon as possible.im waiting for use that again............................

    Is your phone unlocked by the french provider? If no, you can't use it with an other provider.
    See also http://support.apple.com/kb/HT1937 for more infos about supported carriers for your country.

  • Why am I unable to install new softwares, for example, Silverlight?

    When I try to update ITunes, or just my Mac in general, installations never go through. Even when I try to download Silverlight, the installation always fails.

    Error message?

  • I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

    I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

    Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
    I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
    At that point, a "Close" button is pulsating blue at the bottom of the window.
    Sorry for the tedious detail. Anything revealing there?
    Thanks!

  • Unable to install new iOS 6 software error 3004

    I am unable to install new iOS 6 software on my ipod 4 touch getting unknown error 3004

    mardanlou_ali wrote:
    unable to install update iOS 6.1.3
    Check that yours is not an iPad 1
    Identify iPad Models...
    http://support.apple.com/kb/HT5452
    If it is ... iOS 5.1.1 is as far as it will go.

  • Administrator error message when installing new software

    Hi~
    I am working with an ibook on OS X.2.8. I gave this computer to my dad when I got a new one and set up an account for each of us, both with administrator priviledges. I just tried to install new software and it keeps telling me that I don't have permission to install software on the default location of macintsoh HD and to check with the administrator... even though I am the administrator. It didn't offer me an opportunity to enter a password or to install the software in an alternate location. I tried installing a different program to see if it was a problem specific to this application and found the same difficulty. I tried both accounts and this happened in both. Then I tried setting up a new account as an administrator and this didn't work either. Then I delelted all accounts except for my dad's account. I've checked the permissions in system prferences mutliple times. Nothing works. Any ideas? I would appreciate any help as this is very frustrating and this computer will soon be useless if we are unable to install updates or new software.
    Thanks and have a beautiful day!
    C

    Hi xinaroyall, and welcome to the forums!
    This is the Tiger/10.4.x forums, but we'll try to help.
    I've checked the permissions in system prferences mutliple times.
    You nreed to repair them in Disk Utility, then reboot, but I'd make second admin account again for safety.
    Let's see where we are after that.

  • Unable to Install ERP Software on Windows 8.1 Pro

    Dear Team,
    PLease be informed as i am using window 8.1 Single Language  and unable to install ERP software. its getting hanged during the phase of installation of Microsoft data acess 2.0.
    your Valuable support be highly appreciated.
    Thanks,
    Prabhu Nath Gupta
    +91-9540685870

    Sandeep,
    I downloaded the file, but it will not open.  It has a .dmg extension, and apparently I don't have the necessary app to unpack it.Help please.
    Gary
          From: Sandeep Singh <[email protected]>
    To: Gary Tibbals <[email protected]>
    Sent: Wednesday, February 25, 2015 11:17 AM
    Subject:  Unable to install Elements 12 on Windows 8.1
    Unable to install Elements 12 on Windows 8.1
    created by Sandeep Singh in Photoshop Elements - View the full discussionHi Gary , Thanks for posting on Adobe forums. Could you please share a screen shot of the error ?Are you trying to install from a Disc ?If Yes, please try to download and install Photoshop Elements from this link:Download Photoshop Elements products
    13, 12, 11, 10 Regards,Sandeep If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7229289#7229289 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7229289#7229289 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Unable to install new programs

    I am unable to install new programs to my Mac book. The Mac's personal specifications is as follows:
    Software: Mac 10.5.4
    Startup disc: Macintosh HD
    Memory: 1G 667 MHz DDRZ
    When every I am trying in install or update my programs it gives me the following message and nothing I do can change it:
    Selection a Destination:
    Macintosh HD (111GB (13.8GB free) and !
    Installing this software requires 85.4MG of space
    You cannot install Norton Antivirus on this volume. This software must be installed on a volume containing Mac OS X version 10.4.10 or later.
    HOW CAN I RESOLVE THIS. Even if I go onto the internet to update my software it does not allow me to.
    Your urgent assistance is desperately needed. HELP :o)

    Verify the version of Norton Anti-virus you have is 10.5.4 compatible.
    Make sure your hard drive is less than 85% full (an arbitrary number which appears to create problems for Mac OS X)*:
    http://www.macmaps.com/diskfull.html
    Note running Norton Anti-virus on the Mac is normally something that's only needed to prevent you from becoming Typhoid Mary, more than prevent you from getting a Mac OS X virus, as there are none in the wild. There are some proof of concept trojan horses, but that's about it.
    - * Links to my pages may give me compensation.

  • Prompting of Administrator Password When Installing New Software.

    I recently installed some software onto my Mac but I was not prompted to enter my administrator username and password as is usually the case (or so I thought).
    Does anybody have any ideas as to why an administrator password is not always required when installing new software? The reason I ask is that I thought that this was one of the protections offered by the Mac to prevent unknown installations of Malware etc.
    Thanks.

    No password will ever be requested when you simply use drag and drop to install an application in the Applications folder. This is because you are a member of the admin group, and the admin group has authorized access to the Applications folder.
    Nothing should install without your knowledge. If you are concerned about viruses and the like, then that's a different matter altogether from the question you asked. See this:
    Do You Need Anti-Virus Protection for Your Mac?
    According to Rich Mogull's article, Should Mac Users Run Antivirus Software?,
    "The reality is that today the Mac platform is relatively safe. There are hundreds of thousands of viruses and other malicious software programs floating around for Windows, but less than 200 are known to target the Mac, and many of those are aimed at versions of the Mac OS prior to Mac OS X (and thus have no effect on a modern Mac).
    It's not that Mac OS X is inherently more secure against viruses than current versions of Windows (although it was clearly more secure than Windows prior to XP SP2); the numerous vulnerabilities reported and patched in recent years are just as exploitable as their Windows equivalents. But most security experts agree that malicious software these days is driven by financial incentives, and it's far more profitable to target the most dominant platform."
    Mr. Mogull is a computer security expert. I recommend reading the entire article as it is quite informative.
    For additional information on viruses, trojans, and spyware visit The XLab FAQs and read the FAQs on viruses and spyware.

  • Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

    Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
    I searched a lot on the internet, but only found solutions for cases you cannot empty the trash due to this issue.
    I tried those solutions for my trash and that helped after some trying.
    However, I still have the problem with copying and moving files.
    I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
    Who can help me??
    Cannot seem to find any info on it on the support-forums or elsewhere.
    My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
    Any help would be greatly appreciated...
    Otto

    Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
    - make sure you have at least 10% of your harddisk in free space (I had only 5%).
    - do a PRAM-reset (http://support.apple.com/kb/ht1379)
    - perform a hardware test (http://support.apple.com/kb/HT1509)
    - make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
    - after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
    So far I only cleared up some space on my HD, and already the problem occurs less.
    Still, I will go through the other tips too.
    (will post progress)

  • I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6 and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previou

    I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.

    iTunes 10.7 is compatible with Snow Leopard.
    You can download it here: http://www.apple.com/itunes/

  • So I just bought a used MacBook from Amazon with OSX 10.5.8.  I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer.  What do I do?

    So I just bought a used MacBook from Amazon with OSX 10.5.8.  I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer.  What do I do?

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

  • ITunes.  After installing new software, what does "restore iPod" mean?  Does it mean to restore all games and data to the new software or does it mean to "undo" the software update?

    iTunes.  After backing iPod to computer and installing new software, what does "restore iPod" mean?  Does it mean to restore all games and data to the new software or does it mean to "undo" the software update?

    You can restore your iPod to "New" which will erase every thing and install fresh iOS software or you can restore to a particular backup that you have previously created. In this case, your iPod Apps & data will appear as per the backup. Note that some content is not in a backup and will need to be synced back to the iPad from the iTunes music library or from, for example, the iPhoto photo library.

  • I'm trying to install new software and my keychain asks for my password I put it in says its not right, gives me hint, same password it is the one I always use, so what do I do now?

    I am trying to install new software on my Imac and my keychain asks for my password, I type it in, it says it is wrong, I do it again, wrong, it gives me a hint, same one I have been using, wrong again, so I cannot get the new soft ware to download, how do I get my passwork on the keychain to work or how do I change it?

    What model iMac and what version of the Mac OS is installed? "About this Mac" from the Apple menu is a good place to start.

  • Unable to install a software driver for Canon film scanner on mac OSX 10.6

    I am unable to install a software driver for a Canon film scanner FS4000US. I have downloaded it from Canon then open the package click the install and it asks for a location namely the Applications folder. Then it says it has been installed re -start etc, but still no driver.
    I am using Mac OS 10.6. Any suggestions greatly received. I have repaired/disk and permissions and it still does not work.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Maybe you are looking for