HT2968 I changed my apple id and verified and when I make a purchase my old id comes up on my phone

I changed my apple id E-mail and verified and my old e-mail id still shows up on my phone when i try to make a purchase

Try This...
Close All Open Apps...  Sign OUT of the Account... Perform a Reset... Try again...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Similar Messages

  • My apple ID is verified yet when I tried to upgrade Netflix a box come up saying my apple ID has been disabled. Any ideas?

    My apple ID is verified yet when I try to upgrade Netflix which asks for password a box pops up saying
    My apple ID has been disabled.Any ideas?

    Contact Apple:
    http://www.apple.com/support/appleid/contact/

  • I changed my apple ID and cant play movies/songs associated with old my old Apple ID.

    I changed the ID associated with my itunes account, but now when I try to open any movies or songs purchased under the old ID I'm prompted to authorize my computer for the old Apple ID. I dont have access to the old email address and cannot remember what the password was for that ID. I even tried using my current Apple ID/password with no luck.

    Your Apple id password is not necessarily the same as your log-in password.
    The former is what you use to log-in to Apple services and sites. The latter is what you use to login to your computer. That does not change when you change your Apple ID password. Try the original computer login password.

  • If I change the apple id and password to a new apple id will it erase my phone?

    if I change the apple id and password to a new apple id will it erase my phone?
    A friend of mine has a phone that is set up on someone else's apple id. We want to change it to his new apple id and keep all the info on the phone. and back up to icloud.
    I am thinking if I just change the apple id account it will back up the phone on the new account?
    Am  afraid that it may erase everything?

    No, but why are you changing your Apple ID? Any apps and other content that you have purchased are forever tied to that Apple ID and you will have to purchase them all again.
    To erase the phone for use with another Apple ID, follow these instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • Changed my apple id and can't change icloud to new id

    i recently changed my apple id and when i try to update icloud on one of my devices, it says that apple id is incorrect, but of course, there's no opportunity to change it. any way to be able to choose the apple id i want to use for icloud on my iphone?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. 
    When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I just changed my Apple ID and I verified it but when I try to login it says my Apple ID is not verified

    I just changed my Apple ID and I verified it but when I try to login it says my Apple ID is not verified. Now I can't access my iTunes account at all.  How can I fix this?

    You need to click the link in the e-mail you received to verify.
    Then you need to link the valid credit card info to your Apple ID if you want to download anything from Apple Store (iTunes, Apps and iBooks).
    https://appleid.apple.com

  • I changed my apple Id and it was verified and now that i am trying to purchase something on my IPAD its still showing up as y old Apple ID when my new Apple ID was verified and changed

    i changed my apple Id and it was verified and now that i am trying to purchase something on my IPAD its still showing up as my old Apple ID when my new Apple ID was verified and changed

    Log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account so as to 'refresh' it on it.

  • I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

    I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    To change your Apple ID, follow these steps:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then  click Save Changes. Apple will send a verification email to that  address.
    Open the  email  from Apple, then click Verify Now in the email.
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
    After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your  Apple ID.

  • I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2  icloud just

    I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
    icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I changed my Apple ID and Password, now I can't get into iCloud.

    I changed my Apple ID and Password, so now when I get on my iPhone it asks me for my password to my old Apple ID, which doesn't work. I've gone into settings to change the Apple ID, but it won't let me. I've tried to delete the account, but it asks for my password. Any idea what I'm doing wrong?

    saschuck1217 wrote:
    I called Apple Support. The solution is absolutely ridiculous. You have to go back and change your Apple ID to your old Apple ID and then go back into iCloud and iTunes on your phone and delete or reset the account. Basically, you are supposed to anticipate these issues prior to changing your Apple ID, or else you're locked out of your iCloud and iTunes. I thought Apple was smarter than this. Very disappointed.
    Apple provided a procedure, listed in the first article I posted, that instructs you to log out of all Apple ID related services prior to changing your primary email address.  Granted, I'd like to see a reminder link listed at appleid.apple.com next to the Primary Email Address edit option, but Apple does provide a correct procedure, plus a way to fix it if you don't follow the procedure.
    In fact, the last article I linked to gives you three separate steps to try.  If the Apple Support Advisor jumped straight to step three, instead of having you try steps one & two first, then that was not correct on their part.
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    If you are not signed in to iMessage or FaceTime
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.
    Complaining about an issue arising when you don't follow their instructions is like complaining that you lost all of your data because you never backed it up to iTunes or iCloud as they recommend, and you lost data after an iOS update.  In fact, the very first step of [iOS: How to update your iPhone, iPad, or iPod touch - Support - Apple] states: "Back up your device to iCloud or iTunes."  And it even includes a link if you don't know how to do that.
    When you use the Apple Support Articles properly, you avoid 99.9% of all potential problems.

  • Went to Apple Support website & changed my Apple ID and password butI went to my iPhone 5c to close Find My iPhone and asked to give the password of the OLD Apple ID, which no longer exists. What do I do now?

    Went to Apple Support website & changed my Apple ID and password successfully but when I went to my iPhone 5c to close Find My iPhone I was asked to give the password of the OLD Apple ID, which no longer exists. I went back to Manage My Apple ID and tried to use the new ID. I was told it was recorded as my backup ID. How do I get the ID to go across all apps.--to sync?

    You need to do the following to delete the iCloud account from your device:
    1.     Go back to Manage your Apple ID and EDIT your Apple ID back to the old email address. This is temporary. Do NOT VERIFY it, do NOT change the password: Apple - My Apple ID
    2.     Go to Settings>iCloud on your iPhone, and scroll to the bottom of the screen and Sign Out/Delete the iCloud account . Type in your current password when asked. Follow the prompts to complete the sign out/deletion.
    Also, sign out the old Apple ID from Settings>iTunes & App Store, Settings>Messages, Settings>FaceTime
    3.     Go back to Manage your Apple ID, sign on with the old Apple ID and current password, and EDIT the Apple ID back to your new Apple ID (you may have to verify it again).
    4.     Go back to Settings>iCloud and sign on with the new Apple ID
    Sign onto any other apps with the new ID as needed
    Cheers,
    GB

  • HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

    I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

    Hi Jamjoint,
    Welcome to the Apple Support Community!
    It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I changed my Apple ID and now cannot use iMessage or FaceTime on my iPad mini

    I have changed my Apple ID and cannot use face time and iMessage. When I try to sign in it says there is no network connection, which there is.

    Why did you change your ID?
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • HT201269 i changed my apple id and now i cant change it on my 4S how can i turn off where is my phone

    I have changed my apple id and did so before reading the instructions, so i didnt turn off the services most importantly where is my i-phone now i cant change my id on my phone.

    Hey Jendstewart,
    That is correct, you will want to sign out of your Apple ID everywhere first before changing it. To get passed this, you will need to change it back to your original one, it will not ask to verify, then sign out. Once you got that taken care of, you can change it back to the new Apple ID that you want to use. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/en-is/HT203828
    Take care,
    -Norm G. 

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