HT2978 Using genius for apps.

When I turn on genius for apps, all I get is a blank  screen. How do I get the recommendations?

Hi rucca666,
If the App Store application isn't responding, you may need to force it to close. You may find the following article helpful:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Regards,
- Brenden

Similar Messages

  • Why is "genius for apps" using location services?

    I noticed that in iOS 6, that there is now a "genius for apps" entry under the location -> system services.   Every time I go in there it shows as having been recently used (purple), despite me not having used the App Store genius recently.   It does this on both my iPad and iPhone.
    What exactly is triggering this? Why does app genius need location services?  Could this explain the poor battery life I'm seeing under iOS 6?

    Basilisk wrote:
    When I open iMovie it creates an alert that says iMovie cannot access the photos or videos on the iPad without Location Services being switched on. [...]
    Anyway, it gives some instructions on how to change the settings to enable Location Services for iMovie, but none of the things it says to do appear in Settings. I can't enable Location Services for iMovie in Settings - Location Services, or in Settings - iMovie. I can enable the camera for Location Services, but that makes no difference to iMovie which continues to refuse to edit anything on the iPad.
    The short answer is try connecting the iPad to a computer and doing the initial iPad set-up/registration via iTunes. (Maybe you can do the same thing via iTunes on the iPad.)
    I had the same problem Basilisk describes, on a brand new iPad. I purchased iMovie through the App Store (directly on the iPad), but couldn't do anything with it due to the catch-22 described above. iMovie did not appear under Settings > Location Services so I could not turn on location service for iMovie.
    Subsequently, I connected the iPad to my iMac and went through the first-time set-up of the iPad by iTunes. I selected some music albums and photo albums to sync to the iPad.
    Back on the iPad, iMovie still did not appear in Settings > Location Services, BUT, now when I launched iMove a different dialog box appeared. Paraphrasing, it said, "iMovie wants to use your current location. This will allow iMovie to use location information in your photos and videos. Don't Allow/ Allow."
    I tapped "Allow" (grudgingly) and iMovie was now usable, and it now appeared in under Locations Services.
    The catch-22 situation is a bug. If the iPad setup via iTunes is indeed necessary to get around the impasse, nothing tells the user that.

  • HT2978 I need to turn off genius for apps.  I do not have any apps stored as I just got my phone and I can't scroll down to access the acct info.

    I just bought the Iphone 5.  I turned on Genius for apps and now can't get out of it.  I do not have any apps stored and I can not access the account info to disable it.  How can I access the account info or turn off Genius another way?

    If you have an iPhone 3GS, you can upgrade it to the latest version of iOS, 6.0.1, so any app that doesn't require a newer model of iPhone (as some apps do) should run. See:
    http://support.apple.com/kb/HT4623
    As long as your iPhone remains activated, upgrading iOS should not be a problem. You will need a valid SIM from the UK carrier, though having a contract with them or unlocking the iPhone will not be necessary as long as you just want to use the iPhone as an iPod touch.
    Regards.

  • HT2978 how do you turn off genius for apps ios 6 pleasssss help my appstore keeps on crashing

    how do you turn off genius for apps ios 6 pleasssss help my appstore keeps on crashing

    What you are saying is true but it will not always work. The aap store is dead. Wen I go to the fret urged page I see a white screen. I should be able to scroll down to the bottom and select View Apple ID but can't. This is on my wife's iPad and she thought after she upgraded to iOS 6.0 when it prompted her to turn on Genius that's what caused the trouble and she wanted to turn off Genius. NO CAN DO in App Store.
    To turn off Genius I had to go to Settings > iTunes & App Stores > Apple ID xxxxx then click view Apple ID then I can turn Genius off and on.
    But the did not fix the problem with the App Store which is still dead.

  • How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius.

    How do I turn off the Genius app in App Store. I've gone to Settings/Privacy/Location Services/System Services then swiped Genius for apps 'off''. Also, I've gone to Settings/ITunes and App Stores/Click on AppleID/View Apple ID and then turn off Genius. Still nothing has worked. I'm still stuck with Genius offering the same apps to me. Mind you, once I click on the App Store there is nothing I can do but swipe left and right. There's absolutely nothing at the bottom of the screen like a features tab, nothing. There is, however, a categories button at the top, but that's it. Irrelevant.

    FWIW, I just got off the phone with Apple technical support about this.  I use Genuis for creating playlists, so I don't want to disable it, but Apple support confirmed that there is no way to avoid syncing Genius data without disabling Genius altogether.  I'd read somewhere else that subscribing to iTunes Match might allow you to avoid this, but that is NOT the case, as I've confirmed, and Apple support has confirmed.  For me, it routinely syncs thousands genius of items, so I have to allow a lot of time for my manual syncs.

  • HT3843 I install the Genius for Apps and I can no longer access the Apps Store on my I phone

    I installed the Genius for Apps on my new IPhone 5 and I can no longer access the App Store and when I tap App Store I just get a white screen with the heading Genius for Apps with a white screen and no active keys.

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi Mada7ina,
    If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
    Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Regards,
    - Brenden

  • TS1702 an unknown error has occurred when trying to update PicStitch and turn on Genius for Apps on iPad

    When trying to update iPad I keep getting a message "an unknown error has occurred. Also get this message when I tried to turn on Genius for Apps. And App Store is asking me for my password 3 - 4 times in a row and I am typing it correctly! This is also happening on my iPhone 3GS!

    Were you able to find a solution to this issue? I am also getting the 'an error has occurred' message when trying to download or update any apps on my iPhone. Restarted, updated, re-booted, etc etc, nothing has worked.

  • My iPod keeps dropping wifi.. Reset according to instructions. Now unresponsive on genius for apps.

    Total Luddite. Trying to come into 21 century..I pod touch was dropping wifi..reset the factory settings, now unresponsive in genius for apps..

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Need documents for how to use OAM for APPS DBAs

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    Need documents/pdfs, how to use OAM for APPS DBAs.
    Thanks a lot in advance

    Hi,
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    For 11i version pls chk :
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  • Genius for apps is frozen on iPad mini

    Genius for apps is frozen on App Store screen on my iPad mini

    Try this
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.

  • Genius for Apps not working...

    I have 16GB WiFi iPad and I can't access Genius for Apps section in the AppStore. I turned it on, synced with Mac, no changes. I turned it off, then again on and synced. Still nothing.
    Is the genius section anywhere different from where it is on iPod/iPhone, or there is something wrong with my iPad?

    Seems like it's not working for anyone. See this thread: http://discussions.apple.com/thread.jspa?messageID=11388594&#11388594

  • Is it possible to use fingerprint for App Store purchases but still be able to just swipe to unlock the phone?

    I seem to make it where I can unlock my iPhone 6 with a mere swipe (without a passcode or fingerprint scan) and still be able to use fingerprint for app purchases. Is this possible?

    Hi,
    I'm not sure if we can directly convert the Android project to Windows Phone/Store app project, but we can share the code between deferent platforms, as the documentation says here:
    https://msdn.microsoft.com/en-us/library/dn771552.aspx?f=255&MSPPError=-2147217396#ShareHTML
    If the code is specific to Android platform, it's not possible to convert it to windows platform I think.
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
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  • HT1977 How do i remove Genius for Apps from my phone

    How do I remove Genius for Apps from my phone

    Go to iTunes on your iPhone, then go to the bottom.  Scroll to "Apple ID", and click it.  Then click "View Account".  You'll be able to turn off the genius for apps from there.

  • Genius for Apps not working on iPad

    I want to turn on Genius for Apps on my iPad but it doesn't work!
    It keeps telling me "Your request cannot be progressed by iTunes, try again later!"
    I really want this to work, but Apple doesn't help me.

    Yes, you are no the only one, it seems to be a problem with the iTunes server… I'm in touch with Apple, we try solve the problem.
    I will report back here as soon as I find a solution…
    enjoy your magic machine

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