HT3180 Error -1 when restoring Apple TV

Apple TV stopped working so carried out a restore connected to iTunes and now just get error -1 message?

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.

Similar Messages

  • HT201210 i keep getting error 3194 when restoring ??

    I keep getting error 3194 when restoring ipad help ???

    From 2nd link below.
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
        1.    Install the latest version of iTunes.
        2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
        3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
        4.    Try to restore from another known-good computer and network.
        5.    If the errors persist on another computer, the device may need service.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 Error 3014 when restoring my 3GS. What do I do?

    Error 3014 when restoring my 3GS. What do I do?
    Tried to sync phone. Insufficient space by 100 mb. Removed all audio, same message when syncing, although almost 4 gb free. Backed up to iCloud,  then tried to restore when Error 3014 came up whilst restoring. What next, as restore stops at this point?

    http://support.apple.com/kb/TS3694

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • Error 9006/When restoring, fails processing file

    Hey, I aam trying all I can to restore my iPad mini with iTunes on windows. Half way through the process, SURPRISE! Error 9006 pops up and just says an unknown error has occurred. Please, anyone at all, help!

    Hello Jcastellano1,
    Thanks for using Apple Support Communities.
    For error 9006 when restoring your iPad, it is likely some security software on your Windows PC that is preventing iTunes from connecting to Apple's servers.  Take a look at the link below for troubleshooting this issue.
    Resolve issues between iTunes and security software - Apple Support
    Cheers,
    Alex H.

  • I'm getting a error message when using Apple Configurator "unable to send ClearPasscode command to device"

    I'm getting a error message when using Apple Configurator "unable to send ClearPasscode command to device"

    Yes, that is correct.  My spreadsheet has the following information in those cells if you want to compare yours on Monday:
    Product Type
    Application
    |
    AdamId:
    <and a 9 digit number>
    I ended up bringing the Macbook Pro home with me after struggling with it for a half hour at the end of a long day. I called and within 5 minutes the problem was corrected.  The technician said they were getting calls all day. 

  • HT1414 how do i solve error 1015 when restoring?

    how do i solve error 1015 when restoring ios using itunes?

    You find an answer somewhere else or buy a new phone.
    You can not get help here for a jailbroken phone.

  • Error 1418 when restoring

    when i plug my ipod mini into my computer my itunes tells me it has to be restored becuase it cant be used when in recovery mode. when i try to restore my ipod it has a "unknown error" and wont complete.

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • New/No memory/error 1418 when restoring

    0 GB used, 0 GB avail. error 1418 when restoring. Already reset a dozen times. Any ideas?

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • ITunes error 1646 when restoring?

    When I click on "Restore,"  the restoring process will get to around "Preparing iPod for Restore," then it will say the iPod can't be restored - Error 1646.  Then my iPod boots up as normal and acts like nothing happened to it.  I'm using official Apple cables that came with my device.  Any suggestions?
    iTunes - Latest version as of today
    iPod Touch 4G - 6.0.1
    Microsoft - Windows Vista

    In the article Resolve iOS update and restore errors this is what it says about error 1:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • Error -19 when restoring iPhone

    I get error -19 when I try to restore the backup to my iphone after I restore the software. Any fixes?

    Hey ansecos,
    The tips in this article will resolve most restore errors.
    http://support.apple.com/kb/TS1275
    Jason

  • Itunes error 1 when restoring iphone to 7.1.2

    So i got a iphone 4s from my friend he told me he was upgrading and his power went out when was upgrading  to 7.1.1.He gave the iphone to me to see if i could try to fix it.It is stuck at the connect to itunes screen so when i upgrade to 7.1.2 in Itunes it stops at "Restoring Iphone Firmware" and says error 1 .If tried it on 3 different computers,I  used oem cables.
    I have the update Itunes
    I have the latest java(i dont know if it affects)
    I restarted my computer
    The only i thing i have plugged in is the iphone itself( im using a laptop)windows 8.1
    If anyone can help me to solve my problem .
    Thanks in advance.

    In the article Resolve iOS update and restore errors this is what it says about error 1:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • Has anyone been able to recover from an error -1 when restoring an Iphone 4

    Is there a way to recover from an error -1 when trying to restore an Iphone 4 or is this a hardware issue?  I have a friends Iphone 4 (GSM) and everytime I try to restore I get an unknown error -1 message at the very end of the restore.  Not much info is known about this error, I couldn't find anything online.  I've updated to the latest Itunes, cleared out the host files of computer and tried to recover with latest 6.1.3 OS, PLEASE HELP!

    Error 1 or -1 indicates a serious hardware failure.
    Take the device to Apple for evaluation and possible replacement.

  • TS3694 error 3194 when restoring

    i keep getting error 3194 when i try restorig my iphone to a lower firmware and i have tried using two different computers what do i have to do to restore it ?

    YOU CAN'T DO THAT.  THAT'S WHY YOU'RE GETTING THIS ERROR.  IT IS NOT SUPPORTED.  YOU MAY HAVE DAMAGED YOUR PHONE FOR GOOD.

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