HT3180 My apple tv 3 keeps saying "setting date and time", but it's not connected to Internet, and I've restarted it for more then five minutes at a time. It also won't let me click menu to go back, but my apple tv light flashes. What do I do now?

I'm about to call, but this is my last chance. What can I do?

Aha! A bit more searching and I found the answer that just fixed it for me.
Press Menu and the Back arrow at the same time until a broken chain icon appears on the top left of the screen.
Let them go....
Press Menu and Right arrow (forward arrow) until a "fixed" or "whole" chain appears.
This enabled my apple tv to once again respond and get off the "setting time and date" screen.
Hope it works for you.

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Aha! A bit more searching and I found the answer that just fixed it for me.
Press Menu and the Back arrow at the same time until a broken chain icon appears on the top left of the screen.
Let them go....
Press Menu and Right arrow (forward arrow) until a "fixed" or "whole" chain appears.
This enabled my apple tv to once again respond and get off the "setting time and date" screen.
Hope it works for you.

My apple tv keeps saying setting date and time

My apple tv keeps saying setting date and time

This vexed me for a long time. Now we finally have a fix!
All credit goes to Ed Gainer, our Network Admin.
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After running a packet trace the ports, NTP (123), DNS (53) and ports 49152 – 65535 were used in booting the Apple TV. After some trial and error it appears that the Apple TV is searching for the time via the NTP protocol through UDP. When port 123 was opened in the firewall over TCP/UDP it still did not communicate. The solution was to specifically indicate the NTP protocol over UDP. Keeping the NTP protocol specified via TCP is also recommended.
The resolution to this problem was to create a service group for Apple including the following services.
Name
Protocol
Source Ports
Destination Ports
NTP
UDP
Default (0-65535)
123
http
TCP
49152-65535
80
https
TCP
49152-65535
443
Additionally, it is recommended to include these services in the group to encompass all of the Apple products in your environment.
Name
Protocol
Source Ports
Destination Ports
NTP
TCP
Default (0-65535)
123
3689 (iTunes Library)
TCP
Default (0-65535)
3689
5353 (Apple TV iTunes)
UDP
Default (0-65535)
5353
Domain (DNS)
TCP
Default (0-65535)
53

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http://support.apple.com/kb/TS4546
Cheers,
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Hey Randall32749!
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http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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HT3180 My apple tv 3 keeps saying "setting date and time", but it's not connected to Internet, and I've restarted it for more then five minutes at a time. It also won't let me click menu to go back, but my apple tv light flashes. What do I do now?

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