HT3180 My Apple TV keeps showing on the TV screen a white cable coming from the Apple TV to ITunes. There is nothing at all coming from the Apple TV unit itself - no flashing light, nothing. We have connected to the Apple computer  - no success.

My Apple TV has been working perfectly until last night. It now shows on the TV screen a white cable going from I Tunes to the back of the Apple TV. When we connected this to the computer using a micro cable the Apple TV isn't showing anywhere on the ITunes sight. When a search is done it doesn't come up at all. It's as if the Apple TV is dead. Not sure what to do as this was the last attempt at restoring its settings as per instructions.

Did you follow the steps exactly? Removing all cables, then connecting via micro usb. If you have a 3rd gen device you need to connect the power following micro usb.
http://support.apple.com/kb/ht4367

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