HT3180 Resetting Apple TV does not work.

Re: HT3180, resetting ATV: I've tried this plus using a mini usb connection to my Mac and iTunes, but all I can get is the Apple logo on the screen and a flashing light on the ATV. This is after trying to update to newest software. Any help would be appreciated.

If I plug the Apple TV into my computer through the USB port, it immediately shows up in the iTunes device list. (The light on the Apple TV is constantly flashing while this is happening.) If I then choose Restore in iTunes, I then get the choice to restore and update. If I choose this, then I get the message that it is trying to contact the Apple TV software update server. This goes on for about five minutes, then I get a message that the Apple TV software update server could not be contacted. My wireless connection is fine and so is my Internet connection. Before the Apple TV died, I was able to twice download the update, but got an error message after it was downloaded saying that an error had occurred and that I should try to download it again.
Has this happened to anyone else?
Thanks.

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HT3180 I owned an Apple tv and after upgrade my internet to higher speed my Apple Tv does not work the only message that show on the screen said if time and dates are not found go to apple/support/tv tried almost everything and nothing. Please somebody

I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.

In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
 Cheers, Tom

My Apple TV does not work and has never worked.

My Apple TV does not work and has never worked. I replaced it twice and replaced my router and DSL modem but no luck. I spent hours on tech support with both apple and my ISPs with no luck. Any ideas? Is the Apple TV a donation to apple? I have had the device for 8 months but it will not work for longer than 15 minutes before it drops with network errors. All of my other devices work perfectly on the network including 2 iPads, laptops and an old wii. I love apple products and this is the first real disappointment I have had. The Apple TV seems like a major dud of a product.

Seems unlikely you have had two faulty replacements, and more likely that there may be some network compatibility issue or problem with reception in the location the AppleTV lies - anything close to it that might be interfering?
I am assuming you are connected via wifi - if you can try an ethernet connection to rule wifi issues out.
Could you try it at somone else's house maybe? If it worked there it would point to something specific at your location.
You could try replacing it again I guess or seeing if they can offer you credit or a refund.

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It started working.....!!!!! (It seems someone back there is listening)
I "forced" an upgrade, I mean it showed "AppleTV is updated", nevertheless I re-started the system using the "return to original configurations" option. Then it updated again by itself to a newer version....and started working perfectly.
I have paired my apple wireless keyboard and it works fine, this way is easier to set up passwords or so (you can also do it with your remote).
TIPS:
I didn´t change any language or video quality configuration (scared to do so)
I changed to ethernet (cable) instead of wireless
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Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367

Loging into game center with apple ID does not work. What do i need to do?

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Apple TV doesn't come with HDMI cable, so you would have had to buy the cable separately unless the Apple TV was bought used. Did you purchase the device from Apple or an authorized reseller?
Are you sure you're trying the right input?
The other is a smaller one that is for micro USB (which is used for support purposes only)

Hello,everyone.i purchased an iphone 5S from a retailer in my country after coming back to my home i restore this iphone it shows an activation id but i dont know what i have to do now?my apple id does not work in this situation.kindly help me out

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HT3180 Apple tv does not work since software update

Proceeded wtih software update and now there is a blank screen and apple tv also does not work from ipad mirroring

So you can't access the main menu?
I would grab a mirco usb cable and restore in iTunes, update likely didn't apply correctly
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

Mac App Store Apple ID does not work

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HT3887 I applied all your procedure to make my bluetooth is working in my mac and apple but does not works , please what i doing

Dear Sir,
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Icloud log in with Apple id does not work from my mac when i try to run on photo stream

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Apple TV does not work!

My Apple TV will not work on my television, and comes up with a message saying 'can not display this mode. Change computer display input to 1360x168 at 60Hz', help?!

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Loss of sound (Hard-reset and restore does not work)

Hi,
I loss all sounds on my iPad 2 (currently on iOS 7.04). This is the 2nd time I have had this issue (had it with an earlier iPad) and had to replace the previous one (out of warranty period). Very frustrating as it is about the same time period after purchase. Last time, it seemed like a repeated fault with the iPad and I cannot believe I have the same issue again on a different product. It is an expensive way of having to re-buy every couple of years for no other reason.
It did not happen immediately after an update i.e. it does not appear to be "update" or iOS version-related.
Anyone got any advice please? The facts are as follows (and what I have tried).
When it happened?
I was in iMovie editing a movie when all sound went from the speaker. It continued to work with earphones plugged in, but this is now intermittent. I have no sound on the speaker at all except for when I click sounds on the menu and change the level of ringer alert (which works on the speakers). This seems to tell me that it is a software problem. I have no sound on any applications or internet video or music from iTunes. I cannot survive on the earphones as they only work for a period of time and then they fail (until I take the jack out again when it works again for a period of time before the headphones fail again).
What have I tried?
a) Numerous hard resets
b) changing the side switch's position
c) changing in general settings the side switch settings from lock rotation to mute and back again (repeatedly and in reverse to see if it makes any difference)
d) resetting all settings - this made no difference
e) erase all content and settings - interestingly at the stage when it asked me if I wanted to restore from an iCloud account, it was making sounds (the keyboard clicks - which don't make a sound irrespective of the click setting currently) i.e. appeared to have resolved the issue and as soon as I restored my iCloud back-up, the sound went again.
I would be grateful for any suggestions. This post also includes a recommendation to Apple on improving its product (relating to iCloud backups) as the ultimate solution should not be paying for a replacement for a software issue (to avoid losing all my data permanently).
My musings are that:
a) it is definitively a software issue (on account that the speakers work in certain situations only)
b) it appears to be that the software is corrupted in my iCloud back up
c) it is an issue that happens regularly and is an avoidable issue/cost to Apple's customers that needs to receive higher priority in being addressed as it is built in redundancy for a significant proportion of customers. At the very least, iCloud backups should be capable of being restored in part - is there any way this could be done so we don't lose all of our notes, media etc if the final advice is to "start again". How can it be right to lose all content because of an Apple system software issue? I am pre-guessing this will be the final advice (if I don't want to pay for a replacement iPad)?
Please help me and all those others with the same avoidable software problem.
Thank you,
Peter

This is an iPad user to user forum, so you are not addressing Apple.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
 Cheers, Tom

Check for Rentals on Apple TV does not work

I have rented many movies in the past using Apple TV. I have not had a problem until now, right after I just updated my Apple TV software to the latest software v6.0 (6646.65).
Last night (9/28) I rented World War Z. Roughly 20 minutes into the movie, I stopped the move by hitting the menu button. This exited me from the movie and back to the movies rentals screen. I then rented another movie only a few minutes after exiting the first. I had no problem renting the second movie as I did not exit the movie once the streaming started.
A few hours later I went back to watch the move by selecting the movie. The rental option was still availabe. By selecting to rent the movie again and then selecting "Rent and watch now", the system told me I had already rented the movie and I should go to Settings->Downloads->Check for Downloads. This options does NOT exist in the settings menu; however, I found a similar option under iTunes Store->Check for Rentals.
This "Check for Rentals" option does absolutely nothing - or it doesn't show anything if it is doing something behind the scenes. It just shows the spinning lines. I waited all night for something to happen. I restarted my router and modem to make sure there was nothing wrong with networking. Again, I had just watched another movie all the way through with no problems. I sent Apple Support an email with my issue and they refunded my $4.99 for the movie rental.
So, tonight (9/29), I still wanted to watch the movie and I wanted to see if it would work. I went to the movie, selected to rent the movie and it gave me an optionsaying that I had already rented the movie and asking me if I wanted to rent it again. I selected to rent it again. I was able to watch the movie all the way through with no problem.
I ended the movie during the credits by hitting the menu button. I immediately went back to the movie to see if I could continue the movie since I should be able to watch this movie in the next 24 hours. The same situation happened again. I was told I could not rent the movie again, but to go to Settings->Download->Check for downloads. The "Check for Rentals" is doing the same thing.
So, my question is how do I fix this or is there even a fix for this situation? If I can't watch a movie without the fear of exiting the movie for whatever reason and not be able to return to the rented movie, I will not continue to rent movies from Apple TV. I enjoy renting them through Apple TV, but I definitely have multiple options (i.e. XBox Live, PS Network/Amazon, Redbox, etc.). I really want to understand why this is happening and if it's going to be fixed.
Thank you for any feedback!

I have been working on this project for just one day. Other people have suggested logging out and then logging back in. I have had sucsess with this sollution today.
Check this thread as well.
https://discussions.apple.com/thread/5360214?start=0&tstart=0

HT3180 Resetting Apple TV does not work.

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