HT3187 What happened to my movies and music list on my apple tv

I have lost my audio for video on itunes and also have lost movies and music and apps on my itunes for my appletv whats the deal ?

jmejellybean wrote:
After a little bit of a hiatus, I turned on iTunes at work last week, and lo and behold, all my music was missing.  I didn't have time to write up this question then, so after double-checking today, I'm here now. 
What do you mean by the above italicized text? Did you enable iTunes Match in iTunes on the work computer? If not, simply launching iTunes won't do anything for you. You need to pull down the Store Menu and select "Turn on iTunes Match."

Similar Messages

  • I have two iphones, my husband has movies and music he bought throw apple can i use the same cumputer to download he stuff to the new phone he has

    I sign out of my account, but i can find his movies or music on itunes

    How to use multiple iPods, iPads, or iPhones with one computer
    http://support.apple.com/kb/HT1495
    How to Share a Family iPad
    http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    iOS & iCloud Tips: Sharing an Apple ID With Your Family
    http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
    How To Best Use and Share Apple IDs across iPhones, iPads and iPods
    http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
     Cheers, Tom

  • I have a first generation apple tv synced to a itunes library on an external USB drive. Movies and Music Won't Play

    Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?

    I don't think this will be a complete answer to your question, but may point you in the right direction.
    I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
    Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
    When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
    If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
    Are you sure you want to delete the selected TV show from your iTunes library?
    It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
    I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
    I hope this helps.

  • My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

    My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
    From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
    but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere.  Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year...  any advice out there?

    I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions.  Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
    As to your Home Sharing, there has been no change there.  You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on.  Keep in mind iTunes needs to be running on that computer at the same time.
    Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer.  Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot.  Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

  • What happen to my movie it disappear and what my song that partly What happen to my movie it disappear and what my song that partly down load . Is this all I can get for iTunes support! load . Is this all I can get for iTunes support!

    What happen to my movie it disappear and what my song that partly down load . Is this all I can get for iTunes support!

    No offence but how on earth is anyone meant to help with your problem when your post makes no sense and contains no information??

  • Ihave tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music  any tips? i have a dell windows vista..  thanks !

    I have tons of music on itunes , but everytime i try to select it says "the original file cannot be found, would you like to try and locate it" i have no idea what happened to all of my music  any tips? i have a dell windows vista..  thanks !

    Basically, the computer thinks the music is 'lost'. Follow the prompts and try to locate it. It should navigate to the files and redraw the links which should make that pop up go away

  • What happens after unchecking 'Keep iTunes Music folder organized'?

    After unchecking the 'Keep iTunes Music folder organized' option, am I right in thinking that future additions to the library are simply linked from their default location? If so, what happens when ripping CDs, and how is it possible to rename or move files/folders without iTunes failing to find them and having to add them again?

    It's more what doesn't happen rather than what does. If you like to organise your own folders in your Music folder you must leave it unchecked, as checking it gives iTunes the authority to rename and move tracks at will.
    If you rip a CD with iTunes and the iTunes Music folder according the tabs recovered from Grace note. The hierarchy is Artist\album.
    This is not affected by Keep iTunes Music folder organised.
    If you add tracks already on your PC, depending on the setting of "Copy to iTunes Music folder when adding to library, iTunes will either store a link to the track in its current location or copy it into the iTunes Music folder according to the tags.
    It is not possible to move or rename any track in your library or iTunes will lose it. There is no folder watch feature.
    So you need to place and name a file BEFORE adding it to the library if you want to manage your own folders. Once added you can't change it without having to either add it again or find it manually in iTunes.
    The only thing you can do is to use iTunes to move the whole iTunes Music folder to a new location.
    Message was edited by: polydorus

  • My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

    My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

    Hi @anthony7722 ,
    Thank you for your query, I will do my best to help!
    I grasp that you uninstalled the Intel graphic driver and the catalyst control.  You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
    When I checked the specifications for your notebook I see that you have switchable graphics.
    Here are two links that I believe will help.
    Overview of Switchable Graphics or Dual GPUs
    Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
    Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
    Please try this process.
    1. Download the chipset driver, and both graphic drivers and save them  but do not install them yet
    2, Delete the chipset driver and install the updated one.
    3. restart your notebook
    4.Delete the Intel driver and install the updated one
    5. restart your notebook
    6. Delete the AMD driver and install the updated driver. 
    You should now have a Catalyst Control Center.
    This should now allow you to use the higher graphic card which should support the higher resolution.
    I hope this helped.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • How do you move movies and music to ipad mini ios 7 from linux computer?

    I hope that someone can please help. I have two children, ages six and 10. They previously used nabis but I've bought them both ipad minis. They would like to put their movies and music on them. They would like to be able to watch movies when we take a long car ride, etc. They have wifi versions and no 4g so they would be away from an internet connection. They have movies ripped from dvds they own, and music from ripped disney cds. They do not have a working portable dvd player anymore as it has been a long time since they needed one. They have a "boom box" style cd player but not handy for a car. The thing is, they both want to do different things in the back seat.
    I only have linux (kubuntu 13.10) on our laptops and desktops.
    I know that there are only a few file formats that the ipad can read for music and movies, but converting those isn't a problem.
    I tried buying a "dongle" for a micro sd card, but that didn't work. At least I couldn't figure out how to make it work. The ipad would never recognize it.
    Everything on the web said to just use the music software on the linux pc, such as Banshee, etc. But when I plug in the ipad mini to the computer I get a loop of "trust this computer?" that just keeps happening. I see that is a common thing now.
    I tried installing itunes in a virtual drive on my laptop, but I could never get it to work. I progressed back through several versions of itunes and tried using PlayOn linux but it never worked.
    I have never used itunes so I don't really know how it works. Is there anyway to upload to it through a web browser or something like that?
    I tried an ap for the ipad called "file master." WIth that, I could send mp3 and movie files to the ipad through a web browswer based connection on wifi. The ipad could open the music and movie inside that ap, but could not see it through the music or video player aps, those said that itunes was empty. The problem with this is that it crashes. It will play a few seconds of a song and crash to the home screen. Some songs it plays OK, others it crashes as soon as you click. This isn't going to work well for kids in the back seat.
    In the "file master" ap I can see folders for things like "music" and "downloads," and I can move files around in those directories, but the built in music and video aps never see the files.
    I tried drop box. That works OK. Again, music will play inside the drop box ap, but the ipad doesn't "see" the music in the music ap. The problem here is that I only have about 3 gigs worth of drop box space, and I bought my son as 64 gig ipad mini. I'd like to be able for him to use that space. So this is limited by the space of the drop box account. So not a great solution. But at least a partial solution.
    I can't find an ipad ap for ubuntu one.
    I tried icloud, but there doesn't seem to be anyway to upload files to it from the pc.
    There is something called "icloud match" that is $25. I get the impression that this looks at the songs you have ripped from your own cds and matches those to the itunes store and lets you download from there. Would this work? I'm kind of grumpy about the idea of paying $25 to see if it will let me move my own files to my own tablet.
    I've tried several other aps from the ap store that were music players, but they all seem to be looking for itunes. I could not get any to find an mp3 file that I moved to the ipad through the "file master" ap.
    So, I can't get itunes to work, and I can't get the ipad to connect to a computer.
    Surely there has to be some way to do something as simple as move a file to a tablet. I'm afraid there must be some simple answer that I'm just overlooking so I've come to beg for help.
    Thank you.

    Just in case anyone in a similar situation finds this by google or something in the future.
    I found a work around.
    I think that my troubles with the file master ap were probably from mp3's that got corrupted in the transfer.
    I went back and tried it again and it has been working flawlessly to transfer music and movies.
    It is a free ap from the ap store.
    When you open it, it gives a url for the ipad that you open in a web browser and just upload the files you want moved.
    You just watch the video or listen to the music from the file master ap itself. It doesn't integrate it into the stock aps.
    The up-side is that you don't have to worry about the limitations on video files, it plays multiple video formats.
    The downside is that it is transferring the files through wifi so it is as slow as Christmas.
    But it isn't a problem really just to send a batch of files over. Just be patient.
    So a usb connection would be much faster and preferable, but this works.

  • I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect to my MacBook it erases everything on had on there. Can someone please help with this problem?

    I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.

    dwgar1322 wrote:
    I have just started using WD external hard drives, I use it to save my movies and music on. On more than one occasion, when I connect it to my MacBook it erases everything I had save on the hard drive. Can someone please help me with this problem? I am super tired of having to put all of my movies and music on the hard drive just to have it erased again. The products I am using are WD 4TB My Book and 2 TB My Passport external hard drives. When it happens, there is always an icon that reads, EFI, along with the My Book icon. Thank you for your assisstance.
    Yes, you have WD software installed  REMOVE IT !! 
    WD has warned its customers about their huge mistake that their software doesnt work on Mavericks and causes data loss.
    (also dont use WD drives anymore)
    Read all about it here:
    https://discussions.apple.com/thread/5475136?start=255&tstart=0
    See their website on removing the destructive WD software here:
    http://community.wd.com/t5/External-Drives-for-Mac/External-Drives-for-Mac-Exper iencing-Data-Loss-with-Maverick-OS/td-p/613775
    Western Digital External Hard Drives Experiencing Data Loss On OS X Mavericks
    http://www.cultofmac.com/252826/western-digital-external-hard-drives-experiencin g-data-loss-on-os-x-mavericks/

  • Movies and music vanished from iPhone 3Gs

    Hello! I discovered today that mysteriously, all of my movies and music vanished from my iPhone 3Gs. I have not recently synced my phone or updated the software. My iMac is currently on a FedEx truck being shipped out west for a month long vacation so syncing is not an option. Also, when I try to download new stuff from iTunes, the phone tells me there's not enough space when there is plenty since all my music and movies are gone. I called Apple and essentially, I was told that they couldn't help me at this time. Has anyone else had this happen? It's incredibly frustrating as I was planning to watch movies on the plane

    Apparently, data or metadata is corrupted on your phone.  Assuming that your phone was never jailbroken or hacked, the solution is to restore in iTunes using your most recent good backup, but without your computer that's not an option.  Simply syncing with it probably won't work for the same reason you can't download, and risks replacing a previous good backup with corrupted data.
    You can try resetting, but I'm not optimistic - press both the home and sleep/wake buttons until the Apple logo appears.

  • Movies and Music

    Anyone store your movies and music seperate? I want to store my itunes music folder on my 300gb internal. I want all my vids to be stored on my 500gb drive. What is the best way to do this? I currently have 100gb in movies and 100gb in TV shows. Do I have to re-import all that again if I move the files? I would rather not.
    Pls help an old skool mac dude.

    You can store them in separate places, but you can only have one itunes library. Once they're imported into itunes, they're all in the same library and in the same place. Though you can choose where that place is--I would probably suggest, based on the info below, that you utilize the 500gb drive for your itunes library.
    You'll have to import anything that's not a part of your current library.
    Sharon

  • HT5085 What happen if I lose the music files from my desktop but I have the music in my devices (ipad & ipod)?

    What happen if I lose the music files from my desktop but I have the music in my devices (ipad & ipod)?

    Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    Note: The information below hasn't been updated since early 2013.
    - Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
    - deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141
    Hopefully you are not really running OS 9.1 as it states in your computer profile.

  • My gen5 80gig syncs some movies and music then stops

    My gen5 80gig syncs some movies and music then stops and makes a weird sound and i know theres nothing wrong with the music or movies and i don't know what to do I've tried the 5R's, restoring in disk mode everything so HELP!
    Message was edited by: Spangus08

    There could be problems with the iPod's file structures so it might pay to check it for errors. Try putting the iPod in disk mode thus; hold Menu+Select for about 6 seconds until it resets, then hold Menu+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Close iTunes if it's open. Once in disk mode connect to your computer, then browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors*. Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold Menu+Select ) and should stand a better chance of successfully transfering files.
    tt2

  • HT201272 What happened to all of my music?!

    Seriously?  What happened to all of my music, shows, EVERYTHING?  Can anyone other than a support rep oveseas help me?  I admit, I am not the most savvy, but all of a sudden, everything is gone and I do not know how to access the "CLOUD"...like it is some mythical creature or something

    If the Music is purchased from iTunes Store then click on the link below and follow the process to get back your Purchased Music.
    http://support.apple.com/kb/ht2519

Maybe you are looking for