HT3204 I have made sure my computer is updated, ran the connectivity tests and all passed except for cd player but I still cannot connect to iTunes store.
I am not able to connect to iTunes store. I have tried all their suggstions o the Apple site. Ran all the connectivity tests and on the cd player came up as an error.
Have you verified that the account information you have stored in iTunes on your computer, EXACTLY mirrors the information you have on file on your iPad? For example, if you say you live on 1234 Road in iTunes, but on your iPad you say you live on 1234 Rd., you'll have an issue. Make sure the information on both sides is the same.
Similar Messages
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I am trying to update the new OS system on my iPhone 4, however, when I connect to iTunes and try to download, I keep getting an error message that says the connection is not established. I ran a diagnostics test and everything passed, however, I'm not sure why I keep getting an error message when the software is at the end of downloading.
Any tips?Disable your firewall/security software.
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I have a PowerMac G4 running ProTools that no longer boots up. All I get is a file folder on the screen with a flashing question mark in it. Ran the Utility disk and all systems passed. Any ideas?
You need to use the computer's install disks to repair the hard drive or install a new OS.
(58033) -
My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125 -
I just updated to the newest software and all my apps were deleted. I have tried syncing on itunes but it doesn't work. Help!
Try ReSynching to iTunes. If you set up sync to the cloud, turn that off, resync to your PC. That should bring them back. You can then turn on sync to cloud again.
You may, however, want to re-think that. There is a lot of chatter about the cloud being the source of some if not many of the battery issues. Personally, I decided to rurn the cloud off until the Battery-gate issue is resolved.
Good Luck. -
I have a Samsung HD TV and I purchased a Mini Display port to HDMI Adapter today. For some strange reason I get no display on my HD tv. I even tried switching a few HDMI cables and nothing popped up. I made sure my computer performed all software updates, and I even tried calling Apple Support. They just told me to keep trying different hdmi cables and see if anything pops up. Does anybody know what the problem is? My HDMI cable is from "rocketfish" also my display port is too.
You may have the screen refresh rate set higher than the TV is generally able to track reliably. It may be able to get there most times, but occasionally loses sync because it is out of its nominal range.
I suggest you sit down with the manual for the TV and find out what resolutions at what refresh rates it intends to support through VGA, and make sure your screen settings are near (or below) those limits. -
Sorry this is the 1st time on here. The diagnostic test said that I did not have a safe connection. I have even went as far as to delete Itunes from my computer twice and reinstall, but still luck. I have read several suggestions on here, but still to no avail. Please help me!!
Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy -
I have set up all my mac devices to sync with iCloud and all applications work except for email. Incoming messages appear on all devices but when I delete on one device, the delete doesn't occur on the other devices.
Thank you for your interest. I use apple mail to access my two accounts -I guess they are 3rd party accounts. One is a gmail acount and the other is a bigpond account. I admit to a lack of a high level of literacy when it comes to the language around all of this. For example, I am aware that I have an iCloud email account as I managed to set it up, but don't really understand the purpose of it as the last thing I need is yet another email account to oversee.
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I have hundreds of dollars worth of music in my iTunes, purchased over the years. I am repeatedly asked to authorize my computer. I log-in and a window pops up telling me my computer is already authorized. I have no other authorized devices. Problem is, when I go to play a song, the whole process starts over again! Apple is depriving me of music that I've already bought and paid for. I feel like this is a glitch with the most recent iTunes update because this never happened before. What can I do??
Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks. -
I have installed all updates for Windows 7, but I still cannot open a pdf. Something is missing.
I'm at a loss as to why this doesn't work. I can't download a page, much less print it. A window keeps popping up saying "missing the file to open". Doesn't say what file or where to get it. Was not having this problem before I updated Adobe. I can't print my Christmas mailing labels nor my medication list, etc. HELP this old lady please!
Try saving the file to your local computer (to the desktop, for example), and then open Adobe Reader itself and open the file in it directly (via File - Open). See if that works for you...
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I have a brand new Core i5 Windows 64bit laptop, but cannot connect to the iTunes Sore. I have tried every solution suggested in the discussion groups but I still cannot connect. This includes completely removing all security and firewalls, and I still cannot connect. I have re-load the software in different combinations again to no avail. Any ideas anyone?
Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?
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I have a slideshow I made in iPhoto and it is showing in iTunes movies but when I select it and click 'sync' it does not load into my phone. I have made sure it is a mobile version of the slideshow. How do I load it onto my phone? Or also, how do I play it from iPhoto or iTunes through Apple TV
Was the iPod setup via iTunes on this computer?
Setup via wifi?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method -
I can't get my subscribed work calendar to show up on iCloud. I have deleted it and re-added it. I have made sure that the location is set to iCloud. Ideas?
Apple have not announced any such plans. It was the same during the whole MobileMe period from 2008 - 2012, so it doesn't seem to be a high priority issue for Apple.
Send feedback here: http://www.apple.com/feedback/icloud.html -
Is there a way to update the itunes match to reflect changes that i have made on my computer
Every time i update itunes match it looses my alterations to my playlists and undoes any alterations to any albums i have made. Is there a way to update the itunes match to reflect changes that i have made on my computer?(Only copies new playlists and reverts old playlists to the way they were the first time I uploaded them) Any star ratings for albums are lost too if I put a star rating on them AFTER I first upload them to ITunes match.
Any help would be greatly appreciated and Merry Christmas you guys!
Mark O'FlahertyHI
You don't need to select update iTunes match. It does not do what you expect!! You only need to make the changes and they will filter through to match naturally.
jim -
Where does Mail keep its hidden cache of auto-complete email addresses. I am plagued with an incorrect email address I can't get rid of. Have made sure it's deleted from Contacts and made sure it's deleted from "Previous Recipients" list in Mail. But it still keeps reappearing ... obviously a secret cache file hidden somewhere?
Autocomplete has nothing to do with this problem.
From the Mail menu bar, select
Window ▹ Connection Doctor
Look for a disused SMTP (outgoing mail) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The unwanted one will be selected. Click the minus-sign button to delete it, then click OK.
If there's more than one unwanted account, repeat.
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