HT3204 MY IPHONE IS AN OLDER VERSION (3G) trying to restore
MY IPHONE IS AN OLDER VERSION (3G) BUT HAS WORKED FINE TILL NOW. MY PROBLEM IS THAT NOW THE SCREEN DISPLAYS THE WHITE CORDED PLUG AND THE ITUNES SYMBOL AND WILL NOT ALLOW ME TO USE MY PHONE! I'VE TRIED HOOKING IT TO MY LAPTOP TO RESTORE,BUT WITH NO REsults
Hi Isehelp,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy
Similar Messages
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Although I have a new MacBook, I also have an older desktop Mac OS X 10.4.11 (which I still use) that just recently "stated" the older Java plug-in has been removed and the newer version needs to be installed. The Mac OS X 10.4.11 doe not appear to be compatible with the updated version of Java. Prior to this week, my grandchildren have been able to play some online early childhood games with this computer and I have been able to watch the occasional YouTube video. Can the older version of Java be restored to the Mac OS X 10.4.11?
I'm not familiar enough with the Mac to know where your history is. Hopefully another Mac user can chime in.
You can download your preferred language version of Firefox 3.6.28 here:
http://www.mozilla.org/firefox/all-older -
I have an old iphone 2g/3g. However I dont use it as a phone but as an ipod. Since its the oldest version, I tried updating it to the newest version that all the iphones seem to have. I tried to restore it but now it's stuck on the connect to itunes menu. An error appeared with the error #: 1015. What should I do. Getting a new one is not the answer Im looking for. What should I do?
The 3G stops at iOS 4.2.1 does not support abve that level .
Nothing you can do -
my iphone 3gs stopped working and i tried to restore it on itunes but it said a file was corrupt any suggestions?
What file did it say was corrupt? What error number? What is showing on your phone right now? What version of iTunes? What kind of computer?
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I recently downloaded the latest iOS 7.1. A few days later I had an unrelated problem with my phone and Apple Store provided me with a new iPhone 5. However, when I tried to restore my backup from the Cloud, it said that iOS7 is required. what do I do?
Update your iphone to ios 7.
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Can I still sync my iPhone to an older version of iTunes?
I updated my iPhone 3GS to OS X 5 using a work computer with iTunes. However, all of my music is stored on my MacBook Pro at home which is still operating on OS X 10.4 Tiger and the older version of iTunes. Will it enable me to upload music and then store it on the cloud?
Wylann wrote:
I don't suppose there's a way to update to a later version (7.1.X) rather than all the way to 8.X.X?
I have a 4S, and have already had enough bad experiences with updating, and reading all the issues the 4S has with IOS 8, I'd rather not.
I'm 99% sure my next phone will be Android.
How many times do you need to hear no? Any what issues are you hearing and from where? Many millions are having no issues with iOS8.1.1 Don't let forums like this have an impact on your decision. Stay with the iOS you already have if you don't want 8 for some reason.
Pete -
Itunes synced my iphone to an older version?
I've hooked my iphone up to put some music on it to have it automatically synced by itunes. It has resulted in losing contacts, messages and put me back to an older version of ios!! What do I do to restore it to the way it was before it synced? I have tried looking for it in backup but the only backups listed are from March and just now!!
If you don't have a backup to work with simply restore unit as new.
Plugin into iTunes select iPhone on the left end side and go to summary pan and choose restore.
At the end when setting up the iPhone and asked to setup as new or restore from iTunes or iCloud backup, choose setup as new.
That should put you on the current iOS version 5.1.1
To be honest that is very wired since normally apple does not have any way to downgrade the iOS version, and if you try to restore form a backup from a different iOS versions that will bring the data but not the iOS.
Any way try that... -
IPhone won't turn on after trying to restore to beta version.
I was trying to restore my iPhone to the latest beta version and during the restore, an error occurred and my iPhone won't turn on, and iTunes does not recognize it anymore. Now, when i try to turn it on, the logo appears and then appears the "connect to iTunes" image and IMMEDIATELY the screen turns white and Apple's logo appears again and starts all over again.
If you're a registered developer, you have access to the developers forums. iOS 5 beta can NOT be discussed in the public forums. If you're not a developer, bummer... you shouldn't have installed a stolen beta on your phone, should ya?
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So I got an iPhone 4 and tried to restore it with my back up from my 3GS but it's not showing up in the drop down menu. The funny thing is my wife got one too and we restored hers just fine. Also when I look in the preferences I can see the backup from my 3GS! Really confused....
Your Powerbook 6,8 (the 1.5GHz 12" model, correct?) was never shipped with OS X 10.4.6 discs, so you were sold installer discs with it that are specific to a different Powerbook model and can't be used on yours. Contact the seller and ask for the correct discs, but don't hold out too much hope of getting them at this point. The seller probably has no idea how to identify them even if he has them — it's really very hard to do.
What you will probably need is a retail (universal) installer DVD of OS X v. 10.4.3 through 10.4.11 or any version of 10.5.x. Don't buy any disc that has a gray label, nor one that says "Upgrade" or mentions the name of any Mac model on its label. -
i am trying to unlock the iphone 4, aftermanual backup on the computer, i am trying to restore the backup, a message is showing up " itunes could not restore the iphone ' .....iphone ' because not enough free space is available on the iphone" but there is 5.7gb available
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
My iphone 4 did a update this morning. Ever since it has showed itunes with connector. Connected to itunes tried to restore. Came back with error now only shows the apple sign. Please help!
iPhone is in recovery mode.
http://support.apple.com/kb/HT1808 -
I am loosing contacts from my iphone 4s ever since i have update IOS7 . This specifiaclly happens when my battery life goes less than 20%.
This has happend before couple of times. But with time & after swtiching my phone ON & OFF recovered conatcs. But this time nothing is helping. Lastly i tried to restore back-up from itunes. I was not even able to do that as it show backup corrupted.
I dont know for what reason i am not able to call India call centre. PLEASE HELP!!!you have done http://support.apple.com/kb/ts4429 this. so try going to repair place (paid) or try downgrading ios (not support on this website).
-
how do i get the encrypt iphone backup password??
Tips here:
http://support.apple.com/kb/TS5162
If the backup you're trying to restore from is encrypted, you will not be able to use that backup if you can't remember the encrypted backup passcode.
If on a Mac, & you elected to save the passcode to your Keychain, you can recover the passcode from your Keychain. Otherwise, your backup data is unrecoverable.
While you can continue to sync/backup, if you can't remember it & want to remove it, you'll have to delete your existing backups, & restore your phone as a new device. Your data will be unrecoverable.
You delete your existing backups here: iTunes>Preferences>Devices. -
HT3204 i keep on receiving Error (21) when trying to restore my Iphone 4 using my PC
i am very disppointed in this task this morning, i keep on receiving an unknown error occurresd (21) and your iphone could not be restore. I am using a windows 7 PC , 64 bits fully connnected to the net, but I have tried more than 4 times since this morning. Anyone who could help>
I once received an unknown error occurred (11) that is it...Am not familiar with that error code. Has your Device been Hacked or Jailbroken...
http://support.apple.com/kb/HT3743
Suggest you take it to an Apple Store or AASP (Authorized Apple Service Provider) and have it checked...
Be sure to make an appointment first... -
last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.
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