HT3204 my iphone wont restore or update help!

iphone wont update or restore help!

That's too bad.
When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display.

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HT201413 my iphone wont restore and update and comes uo with -1 message

my iphone 4 wont restore or update and comes up with message code -1 any help ?

Perhaps try the Error 1 or -1 advice from the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

My iphone wont restore can anyone help me?

My phone has just gone black and re appeared with the apple logo and now it wont restore in between restores the screen goes blue then nothing then back to the apple logo

Hello, nickmj515.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Resolve iOS update and restore errors in iTunes
http://support.apple.com/en-us/HT201210
Cheers,
Jason H.

HT201210 my iphone wont restore? SOS HELP

its in recovery mode and i have no idea why. ive been trying to restore it so itll work again but it says "an unknown error has occurred (3941)." how do i fix it?

Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
The above comes from here:
http://support.apple.com/kb/TS3694#10

HT201210 my iphone wont restore coz of an unknown error plz help

my iphone wont restore coz of an unknown error plz help

iOS: Resolving update and restore alert messages
BTW: This is the iPod Touch fourm.

TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario

TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1

my iPhone wont restore it says error 3194 its on version 5.1.1

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service

My i-pod has a white screen and wont restore, can anyone help ?

my i-pod has a white screen and it wont restore, can anyone help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.

My iphone wont charge its update prblm or not

my iphone wont charge its update prblm or not..........

How are you charging the device? Are you using the Apple brand provided charger & cable? Are you connecting it to a USB port on a computer or directly to a power outlet? How long are you leaving the device to sit an charge?

Ipad 2 wont restore after updating to ios 7

ipad 2 wont restore after updating to ios 7

Hello pinky03,
I would be be concerned too if I was not able to restore my iPad. If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1349 My iphone wont sync or update when connected to itunes and also my iphone stopped mms messaging these problems seem to have come out of no where if anyone can help would be appreciated?

My iphone wont sync or perform updates while connected to itunes and also my phone suddenly stopped mms messaging if anyone can help would be great

Basic troubleshooting from the User's Guide is reset, restart, restore. Has any of this been tried?

Factory unlocked iphone 5c wont restore or update

The problem started when i had too little space on my phone (ios 7.1.1) to update to 8.1 so it asked me to make space for the software. I deleted enough off of my phone and started to download it over wifi. The ios update would crash halfway and say there was some kind of error and every time i tried updating it after that it would never update. Another problem is the fact that i have no sim card in the phone and it says "Searching..." and even when i do have a working sim card in the phone it still says "Searching..." So now i updated my iTunes on my desktop and am currently trying to update and restore my iphone. i first tried updating it without restoring it through itunes and itd stop at around 60 remaining minutes and ask me all over again if i was to Download ios 8.1 or Download and Update to ios 8.1 and this has been happening for 2 hours. Then i would try restoring it and it would do the same thing. I dont understand what is happening???? help

A) You can not activate the phone without a SIM card. There is no way around that.
Also, You really need to give us something more to work with than "there was some kind of error".
If you can't tell us EXACTLY what the error message said, we can't be of any help.

Have a error code 4013. iphone 4s wont restore after update.

my iphone will not restore after update. it is stuck in recovery mode. i get error code 4013 everytime a try to restore but i cant find anything on error code 4013.

DFU mode is also good as stated above, however the instructions for DFU mode are below (please note this is not the same as recovery mode) -
Plug your device into your computer.
Turn off the device.
Hold the Home button and Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
Make sure the device screen is blank and no logos are present, device screen should remain black.
Error 4013 is due to security software issues. Uninstall all security software completely, try again, if the issue persists I would either recommend another computer or calling AppleCare tech support at 1-800-APL-CARE (for US customers).
Note- this is even if your device worked fine prior to iOS 7 update with your security software. The change in the operating system on the device can cause compatibility issues with these other programs.
I hope this helps it worked for me!

HELP my iPhone wont restore!!!!

I connected my iPhone to my MacBook and as usual he connects with iTunes.
My iTunes asked for an update on the software of the phone. I confirmed and the process started.
The update stopped but before finishing.
I can't start up my iPhone and when I connect it to my iTunes he asks to restore.
He starts restoring but then stops and gives an error 1611.
Can somebody help me??? I have no idea what happend and how to restore this.

READ ALL OF THESE NOTES THROUGH AND THROUGH TWICE before proceeding. You'll need to somewhat anticipate the next steps as you're doing this!
1. Use a second computer and install iTunes... (DO NOT, I REPEAT, DO NOT uninstall iTunes from computer #1 (AKA) the computer you are having the issues with. (You may lose ALL of your iPhone info which is saved on computer #1. The info is already gone from your iPhone, so you will have to restore it!)
2. On computer number 2, once iTunes is installed, hook up your iPhone. iTunes should tell you that it has found an iPhone in restore mode and it must be restored. Go through all of the steps until your iPhone is successfully restored. It should be very easy and iTunes will walk you through it. This will delete ALL of your info on your iPhone (which is really already lost) and it will get the iPhone back to the factory settings (just like it was the day you bought it)...
3. If you keep getting errors saying the iPhone can't be restored, re-install iTunes on computer #2 and try again. (I REPEAT, DO NOT UNINSTALL ITUNES FROM COMPUTER #1) or any computer you may have synced your phone to previously.
If reinstalling iTunes doesn't fix this and you still can not get the iPhone to restore, go to a 3rd computer and try until you get the iPhone restored to factory settings.
4. DO NOT PLUG YOUR iPhone INTO COMPUTER #1 YET!
Once the iPhone is successfully restored to its factory settings, walk back to computer #1. AGAIN, DO NOT PLUG IN YOUR iPhone YET!!
5. On computer #1 open iTunes. Go to Edit/Preferences/Devices and check the box that says "prevent iPhones/iPods from syncing automatically". If this is not checked your iPhone may sync to a corruped restore point and you'll have to start over and re-restore your iPhone.
*Note the device backup window on this screen. There should be at least one date and time from when you previously restored your iPhone. If not, you are probably screwed. Click OK and close that window.
6. Plug in your iPhone and let it do whatever it does. Now, on the left hand side of iTunes RIGHT mouse click on your iPhone icon. Click "restore from backup"
There will be a drop down menu that lets you select from your previous sync dates. AGAIN, if you haven't synced you could be screwed.
Select a date from you which you think the iPhone will work, and click RESTORE.
This should restore your iPhone back to that sync date.
This worked for me!!

HT3204 my iphone wont restore or update help!

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