HT3204 my phone wont restore

my phone wont restore says error23 all the time

Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

Similar Messages

  • In recovery mode my phone wont restore software

    in recovery mode my phone wont restore software. it keep pausing and wont turn on.

    Hi domaley,
    If you are unable to restore your iPhone from Recovery Mode, you may find the following articles helpful:
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Regards,
    - Brenden

  • HT1414 i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    i forgot my password and so i made a new itunes account but my phone wont restore to that account what do i do????

    iphonelover1908 wrote:
    i forgot my password and so i made a new itunes account
    That was not smart.
    Activation Lock can NOT be bypassed.
    Reset the password for the Apple ID that was initially used on the device.  http://iforgot.apple.com

  • My phone wont restore has error 1611

    please help my phone wont restore!!! it comes with error message 1611

    I'm not sure if you were restoring your iphone from back up if so, see below...
    When restore from back up fails due to running out of hard drive space it does NOT clean up after itself.  You have to do this manually.
    Look in the folder Application Data\Apple Computer\MobileSync\Backup - here you will see folders that directly relate to your backups, all matching up with the times of your backups, and you will also see a folder or folders relating to your restore attempts, again matching up with times that you attempted your restore.  I did this last night, so I know that you are quite safe to delete the folder with the time relating to when you attempted your restore - just don't delete your actual back up.
    You are going to need the same amount of space as the back up folder that you are wanting to restore so it's worth checking how big this is and freeing up an equal amount of space before re-attempting.

  • I-phone wont restore

    my phone is telling me i need to restore but when i plug in to itunes it tells me i need to enter the pascode but my phone wont let me, any help

    so I tried that and i get a message saying iTunes could not connect to the iPhone "my userphone name" becaause it is locked with a passcode.  You must enter your passcode on the i phone before it can be used with iTunes.  with options to try again or cancel.  the only problem is that my phone isn't giving me ascreen to put in my passcode to unlock the phone. it only allows enercency calls and the other screen  gives me a messsage saying restore needed ...

  • Phone wont restore...i tunes wont recognize iphone

    i tried to update my phone through itunes, itunes said it was unable to update and the phone had to be restored...well now it wont restore and i cant get my phone to turn to the home page... very frustrated bc i cant make calls, receive calls, texts or emails. i made a new itunes account to try to start fresh and still no luck! not sure what else to do other than go to apple have them clear the phone and post on ebay!!

    Hi
    From http://support.apple.com/kb/ts1275
    +Error 23, 28, 29, 1002, 1011, 1012, 1013, 1014, 1611: These errors may indicate a hardware issue with your device. Follow the steps in this article and also attempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. If the MAC address is missing or the IMEI is the default value (00 499901 064000 0), this can also confirm a hardware issue.+
    I think you will find your problem is because of the battery you have replaced.
    Search other posts here and you will find it discussed or Google.
    Message was edited by: actionmarker

  • HT1386 i phone wont restore and now it wont connect to i tunes

    I called at&t about unlocking my phone becase im overseas right now, and during the restoring process it failed and now my phone wont connect to i tunes or anything.

    This worked!
    Nothing worked until i finally went to 8.1.10 FIRST. I had this same problem last week, updating a customer’s 3G to 3.0 from 2.2.1, on a MAC (using iTunes 8.2.1)! I tried on 2 different macs, 2 different sync cables, a bootcamp Vista SP1 on my MBpro and then XP pro SP3. All registered a 1602, 14 or 16 error everytime, about halfway through the update on the iPhone. I also tried removing the old 3.0 update and prefs file from the user data > app > apple directories with no luck. Also tried reinstalling itunes on the Mac.
    What finally worked was:
    uninstall itunes (if you have anything above 8.1.10).
    move your itunes library file (for windows, it’s located under the iTunes directory, usually called iTunes Library.itl). You want iTunes to create a blank file since your 8.2.1 upgraded itl file won’t work with 8.1.10.
    put your ipod into DFU mode
    restore your iPhone to 2.2.1 using iTunes 8.1.10 (go here to download older versions of iTunes)
    use the same site above to download 8.2.0 (not 8.2.1).
    install 8.2.0 and connect your iPhone. It will notify you about the update. Download & install the 3.0 update (if you uninstalled, the 3.0 update should be deleted).
    upgrade back to 8.2.1
    move your library (itl) file back. To be safe, I would hold the shift key down to select your 8.2.1 file (even if it’s named the same as the one you created from iTunes 8.1.10).
    1 hour later, I have everything updated. All I can say is that there’s a bug in 8.2.1 that wasn’t there in 8.2.0. I updated my iPod Touch first gen no problem with 8.1. Hope it works for others.
    iPhone 3G iPhone OS 2.x Upgrade from 2.2.1 to 3.0

  • HT201442 My phone wont restore. It is showing error 3194. How do I fix this?

    My battery went flat. I charged the phone (Iphone 5) up again and tried to open using my fingerprint. Got a message that I needed to enter the PIN because it was restarting. Entered the PIN - a number engraved on my mind for years - but it would not accept it. Got locked out.
    Followed Apple support's on-line help to the "T" , but now have a phone that won't restore.
    Phoned Apple. There's no-one there until tomorrow morning.
    Any ideas what to do, please? Other than bin every Apple product in the house (which I feel like doing after one problem after another for the last two weeks).
    Thanks
    Oh - and yes....Am i the only person who doesn't understand the Apple jargon? I just want a phone that works. It isn't my hobby. I have better things to do than mess about with this rubbish.

    Thanks again. The second time I tried to restore I got error 3004.
    My first problem was that the passcode was not accepted and I got locked out. I followed the support instructions (the same ones you have shared with me on your link). Everything was synced/backedup to i-tunes. (Took 40 minutes or so). When i tried to restore, I got the error 3194 message.
    I am at my wits end with this.....It is a phone supplied by my employer to replace an i-phone 4 that I had for two years without any problems. I got the new phone two weeks ago and followed the backup instructions then but the backup lost all of my contacts (business colleagues and clients numbers I had builkt up over the years) and I spent more than 16 hours the week before last on the phone to Apple trying, without success, to get them back. Hence my tetchiness about Apple.
    Today's problem feels like adding insult to injury and will undoubtedlky eat into a huge chunk of my limited time. Come back BlackBerry, all is forgiven!
    Thanks for trying to help. If you have any other ideas, I would be very grateful.

  • Itunes wont re download i phone wont restore

    having a nightmare night need my itunes and phone working by 7am aswell
    right i had it all working 2hours ago
    i plugged in my iphone3gs to sync it. itunes said i need to upgrade so i clicked ok left it to update.
    it came up with an error message and told me i had to restore it.
    so i went on restore it then said i couldnt restore
    i tried downloading the itunes update it says invalid signature.
    so i unistalled itunes and now i cant reinstall it
    PLEASE CAN ANYONE HELP OUT

    Your iPhone can only be unlock by Orange officially.

  • HT3204 my iphone wont restore or update help!

    iphone wont update or restore help!

    That's too bad.
    When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display.

  • Phone wont restore my settings after iOS5 update..

    YesterdayI backed up my iPhone4 to my iTunes and downloaded and updated the phone to the new iOS5. Everything worked fine UNTIL I tried to restore my settings from my back up.
    It keeps saying restore failed and not giving a reason.
    ive tried 5or six times, turning of my computer etc.
    My iTunes is up to date and everything.
    I want all my photos and contacts back Please help!!

    Same here joshrocker - after two days I finally gave up trying to restore the backup and clicked the "delete backup" button instead - I had to recover the iPhone as new with the home/power button press and hence lost all my unsaved photos and app settings - tried to restore again once I had a working phone but the most recent backup had disappeared (must have been that delete button) and the next oldest backup was prior to my upgrade from 3G to 4 so no use at all. Nothing in my waste bin so only God knows where that backup went.
    I now have to go through and rearrange all my apps - no mean feat in itself.
    My lost photos were a journal of my latest PC watercooling build. I am very very upset about loosing them. grrrr.
    Needless to say I will not be upgrading to ANY new version of IOS in a hurry in future.
    Let's face it, I never trusted Microsoft until Service Pack 2 on anything, now I have to add Apple to that list of mistrusted software writers too.

  • My phone wont restore :(

    my freind jailbroke my iphone without me knowing, and last night she changed my lock code and now i am completely disabled form it and i cant restore it because of the error 3194  someone please help i cant live without my phone

    Hi I was wondering if someone can help me please!!!
    I restored my I Phone 3GS because ever since i updated to the i Phone 4 software i have had problems so my frineds said they restored there phones. A friend told me to sync it before i do it so there is a back up which i did but then drag my i Tunes folder out of "My Music" on my pc onto the desktop then open i Tunes and connect the phone rstore it, when asked to "restore from back up" when finished or "set as new" he said do it as "set as new" then close i Tunes again and drag this folder back off your desktop to "My Music" again and open i Tunes and connect the phone and it should be fine!!! Little did i know it wouldnt!! My Apps were still there so i manually syncd them but i cannot find my pictures or video's anywhere, and the general settings on my phone have gone?? The info must be in that folder which i dragged out after i did the backup but i read on this website last night that when you "set as new" the 1st sync you do after that will delete older syncs and just save that 1st one!!But it is possible to get them back if you have a Mac PC which i dont. please help someone I just want my phone back to normal.
    Thanks

  • Why when my phone wont restore, and i finally yank the serial number thing out, i now have to be charges for my tech support?????

    i am at my breaking point i refuse to pay for a third phne this year that i did not break, it is all factory or cosmetic problems now it wont hold service, so i tried to restore it, it didnt work aned now i cant even turn it on,

    What???
    No idea what you're talking about.  Please rephrase your questions into something that makes sense.

  • TS4006 Did a factory reset now phone wont restore, itunes doesnt recognise phone all i get is emergency calls only

    I did a factory reset now i am unable to restore, itunes shows a usb connector but is frozen, phone shows emergency calls only, can ANYONE point me in the right direction

    Try rebooting the phone - hold both buttons (top and home) until the apple appears.

  • My phone wont restore because of 3194 error when to upgrading to IOS5

    my phone has beeen messed up since yesterday and for some reason my number has been changed to 0000002261 wich is not my number at all!!!
    idk what to do i can get itunes to download the IOS5 but when the error always pops up i have went into my host and got rid of the gs.apple references in there
    but nothing really is working if someone can please help me i would highly appreciate it.

    I have not seen a solution for error (1)
    make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

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