HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured  (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall?

Similar Messages

  • TS1424 I get "We could not complete your iTunes Store request. An unknown error occurred (4002)  Can any person help me with this on, please?

    I get "We could not complete your iTunes Store request. An unknown error occurred (4002)  Can any person help me with this on, please?

    Turning off iTunes Match and Genius and then turning them back on appears to have worked for some people e.g.
    https://discussions.apple.com/message/22059685#22059685
    https://discussions.apple.com/message/18427550#18427550

  • I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."

    I am running Photoshop CS6 on a Mac OS X 10.9.3 and every time I save a large eps I can not open it again. I get this message when I try. "Could not complete your request because Photoshop was unable to parse the PostScript."

    Oh, dear.
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  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
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    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
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  • I need help, i can't download free applications in App store. they answer me "your request cannot be processed Error code:1009". and after they said "we could not complete your request. There was an error in the App Store. Please try again later (nul

    i need help, i can't download free applications in App store. they answer me "your request cannot be processed Error code:1009".
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    Error
    what is error code 1009?

  • TS1424 still getting itunes store error 4002...  could not complete your request.  This happens 100% of the time when I load iTunes

    Every time I load iTunes I get:
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    Same problme for me. no solution found on Google searches.

  • We could not complete your request. There was an error in the App Store. Please try again later. (13)

    We could not complete your request.
    There was an error in the App Store. Please try again later. (13)

    I am having a similar problem. I get one of two errors: "We could not complete your request. There was an error in the App Store. Please try again later. (null)" OR "We could not complete your purchase INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE".
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    Any other recommendations?

  • Could not complete your request becuase read or write access has been denied

    I'm Using Adobe FreeHand MX 11.0, when i need to print out always msg error"Could not complete your request becuase read or write access has been denied".
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    I get that sometimes when I'm trying to export to PDF (same as printing). The solution I found on another forum some time ago:
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  • On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available". When performing the exact same operation in Adobe Photoshop CC, i can add audio in the same way,

    On a Mac, in Adobe Photoshop CC 2014, when adding audio to an edit, i get the message "Could not complete your request, because Dynamiclink is not available".
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  • Illustrator CC 2014 won't launch (Could not complete the requested operation) even after fresh install (3 times), anyone know how to solve? (Windows 8.1)

    Hi guys, my Illustrator CC 2014 won't launch, getting an error message "Could not complete the requested operation", this is not a specific file issue I can't launch Illustrator stand alone.  I've un-installed and re-installed about 3 times and contacted support but they haven't been able to solve as of yet.  It's a relatively fresh install of windows 8.1 and no custom fonts have been added.  I've tried deleting the preferences folders and launching and that has not had any effect.  No idea what else I can do, any help would be greatly appreciated.
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    Hi Jacob, I decided to completely remove the entire creative suite from my computer, ran the cleaning tool (although some errors showed in the log file) and it now works! Let's just pray it stays this way haha.  Thanks for the suggestion.
    Log File:
    [Thu Mar 05 10:18:58 2015] Choose from one of the following options to clean up :
    [Thu Mar 05 10:18:58 2015] 1.  All
    [Thu Mar 05 10:18:58 2015] 2.  Adobe Flash Player 10.2
    [Thu Mar 05 10:18:58 2015] 3.  Creative Cloud 2014 , Creative Cloud & CS6 Products
    [Thu Mar 05 10:18:58 2015] 4.  Creative Cloud 2014 only
    [Thu Mar 05 10:18:58 2015] 5.  Creative Cloud only
    [Thu Mar 05 10:18:58 2015] 6.  CS6 only
    [Thu Mar 05 10:18:58 2015] 7.  CS5-CS5.5-CS6
    [Thu Mar 05 10:18:58 2015] 8.  CS5-CS5.5
    [Thu Mar 05 10:18:58 2015] 9.  CS3, CS4
    [Thu Mar 05 10:18:58 2015] 10.  Adobe Id credentials
    [Thu Mar 05 10:18:58 2015] 11.  Quit
    [Thu Mar 05 10:18:58 2015] Choice :>
    [Thu Mar 05 10:19:00 2015] User selected: All
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
    [Thu Mar 05 10:19:00 2015] List of products installed on this machine
    [Thu Mar 05 10:19:00 2015] Listing products for cleanup:
    [Thu Mar 05 10:19:00 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
    [Thu Mar 05 10:19:04 2015] Are you sure you want to clean all the listed products and associated files?
    [Thu Mar 05 10:19:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
    [Thu Mar 05 10:19:06 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Thu Mar 05 10:19:06 2015] OSVersion : 64-bit
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AAM
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
    [Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
    [Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
    [Thu Mar 05 10:19:06 2015] CoreSync custom hook not found
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Retry deleting the folder since folder still exists
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
    [Thu Mar 05 10:19:06 2015] :: Cleaning-up left over inventories ::
    [Thu Mar 05 10:19:06 2015] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
    [Thu Mar 05 10:19:06 2015] Found AAMref : ACC.aamref
    [Thu Mar 05 10:19:06 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
    [Thu Mar 05 10:19:06 2015] Removing content of Product : CS5Installer, Version : CS5
    [Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] LOG FILE SAVED TO: C:\Users\Chris\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Thu Mar 05 10:19:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
    [Thu Mar 05 10:19:07 2015]
    [Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
    [Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
    [Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
    [Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Thu Mar 05 10:19:07 2015] ---------------------------------------------------------

  • "could not complete your request because an unexpected end-of-file was encountered. what can i do?

    I've been working on a motion file in photoshop for my thesis and i tried opeining it today and it wont let me open the file. it says "could not complete your request because an unexpected end-of-file was encountered".
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    If it is in the forums (and actually, all over the place on the web) and it is a Photoshop issue in both Windows and Mac, I just assumed is.
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  • Cannot Access AppSTore: "We could not complete your request."

    Hi,
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  • I bought a Mac Book Pro retina display, Serial Number  C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

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    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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  • HT204266 Apple I Need Help  (We could not complete your request. There was an error in the App Store. Please try again later. (100)

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    Error
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  • Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

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