HT3209 can't watch hd movie on computer, purchased on ipad, what do I do

My husband bought movies with his ipad2 that we are unable to watch on the pc laptop. Apparently the movies are in HD which our laptop is unable to support. Is there something I can do to view the movies (redownload in SD?).
I thought I needed to back up everything on the PC just to be safe --- I believe some movies cannot be redownloaded once purchased? So I don't have to remember which ones can't be redownloaded, I thought I would back up all movies to be safe.  If my thinking is wrong here, I'd appreciate some help.
Thanks!

Not all movies can be downloaded again - that is correct. You have to live in the United States in order to have the capability of downloading any purchased movies again for free.
Launch iTunes on your PC and go to the iTunes Store. Click on Movies. On the right hand side under "Movies Quick Links" you will see a "Purchased" heading. Click on that and see if the Movies show up and if you have the option to download them again. Click on the movie icon. There will be a cloud icon in the resulting window that you can click on to download the movie. There will also be an option for "Download HD when Available" in the lower right corner of the main window. Uncheck that option for SD.

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