HT3209 How can i be reimbursed for a rented movie that was unplayable?

I rented an HD movie which was not playable on my MacBook Air
Processor 1.8 GHz Intel Core i7
The rental period expired and i am now out my 4.99
How can i get reimbursed or receive a credit?
j

Unplayable in what way ? If the download was corrupt then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
If unplayable in terms of your Mac not supporting it then all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT3209 How can i be reimbursed for a rented movie that was unplayable?

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