HT3209 How do I cancel a purchase of a rental?

I rented a movie from Itunes and realized I selected the HD version. Since I want to download more than one I don't want to waste 3gb of space. How can I cancel the download? I just want the SD version.  Any way to do this?

You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • How can I cancel a purchase order?

    How can I cancel a purchase order?

    Contact customer support by phone or web chat.
    You are not addressing Adobe here.  The following link will give you some insight into the nature of this user to user forum:
    http://forums.adobe.com/thread/419981?tstart=0
    No one here can help you.

  • How do I cancel my purchase, remove the program an information in order to receive my money back?

    How do I cancel my purchase, remove the program an information in order to receive my money back?

    Hi Technoterri,
    You can manage your account by logging into adobe.com and taking the following steps:
    *Sign in the top right corner using your Adobe.com credentials
    *Click on your name (same location) and select ‘My products and services’
    *From there you can check on your status, log in/account info, etc.
    Let us know if this helps!
    Kind regards, Stacy

  • I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl. and how can I cancel the purchase?

    I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?

    I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
    Glad to be of help (I hope),
    Jonathan

  • I have install the os x lion software, but accidentally purchase again, how can i cancel the purchase?

    i have install the os x lion software, but accidentally purchase again, how can i cancel the purchase?

    http://www.apple.com/contact/
    http://www.zdnet.com/blog/virtualization/apple-needs-a-better-app-store-refund-m ethod/4369

  • How do I cancel a purchase that I didn't approve

    How do I cancel a purchase that I didn't approve

    Any app that is purchased with your Apple ID - that must have used your password in order to download it - is considered to be approved by the terms of sale in the app store and iTunes - or else how could the purchase have been made?
    Was your ID used and your password entered? If so, you approved it. If someone else installed an app or made a purchase without your approval - that's not Apple!s fault.
    Try here.
    http://www.apple.com/emea/support/itunes/contact.html

  • How does one cancel a purchase from apps store

    how does one cancel a purchase from the apps store?

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 How can I cancel my purchased which I didn't intend to? I accidentally clicked two purchase which I'm not supposed to.

    How can I cancel my purchased which I didn't intend to? I accidentally clicked two purchases which I'm not supposed to.

    Apple's policy states that all sales are final > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS

  • How do I cancel a purchase on iTunes?

    How do I cancel a purchase on iTunes. I wanted to purchase a song but it was only once I'd pressed download that I realised it was a ringtone and not the song version I wanted...
    I have paused the download in it's tracks, but what I want to know is how I CANCEL THE DOWNLOAD ENTIRELY and completely REMOVE IT FROM THE DOWNLOADS QUEUE.
    Thanks in advance :)

    You cannot.
    Let it download, then delete it from your computer if you wish

  • HT1918 How do I cancel my purchase?

    How do I cancel my purchase?

    Purchases cannot be "cancelled" once made, unless you're referring to a subscription. If you'll explain your issue in more detail, though, we may be able to offer suggestions.
    Regards.

  • How can i cancel the purchase of a music album

    how can i cancel the purchase of a music album

    Once an item enters the download queue, the user cannot remove it. Either let it complete the download (easiest) or contact the iTunes Store customer support department through the Contact page  (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button)  and ask them if they'll remove the item(s) from your queue for you. 
    Regards.

  • HT204088 how do i cancel accidental purchase?

    how do i cancel an accidently purchased app? (having a problem with my credit card - the app hasnt been paid for yet)

    You can not cancel a purchase. In the iTunes Terms & Conditions it states: "All purchases are final".

  • Hi, I by accident bought a book in the IStore, but I could stop the download. So I didn´t receive the book yet. How can I cancel the purchase? I don´t want this book and so I don´t want to pay for it.

    Hi,
    I by accident bought a book in the IStore, but I stopped the download.
    So I didn´t receive the book yet.
    How can I cancel/reverse/countermand/recind the purchase?
    I don´t want this book and so I don´t want it and so I don´t want to pay for it.
    Thanks

    Hello cocoonfire,
    The best thing to do would be to contact iTunes Store support directly to see what can be done.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Regards,
    Sterling

  • How I can cancel my purchase in appstore

    how I can cancel my purchase

    You can't.   All purchases are final.   But having said that, if your problem is to do with an accidental double purchase or a limited number of technical problems, you should contact Apple at ...
    http://www.apple.com/support/itunes/contact/ - click on Express lane followed by iTunes > iTunes store.

  • How do I cancel a purchase of the wrong app?

    I was referred to an app and purchased the wrong one. I would like to cancel the purchase of the app I do not want. How do I do that?

    As an official policy you can't. The Terms of Sale for the iTunes Store say that all sales are final. But you can contact the iTunes Store, explain your mistake, and ask if there's anything they can do for you:
    http://www.apple.com/support/itunes/contact/
    Don't be surprised if they can't, though.
    Regards.

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