HT3209 I have a brand new Mac Mini...why can I not download Cloud Atlas in HD?

Why can I download some HD movies in 1080p but not others? Another one that won't work is Disney Nature Wings of Life

iTunes is not stable is the simple answer to why this happens. Get use to it. It has happened to me about 5 times... It just happened again to me when trying to download Mama in HD, even though I have a 2012 Mac Mini 2.6GHz quadcore i7, 16 GB of RAM, 256GB SSD and the Thunderbolt Display to boot. And iTunes support has never been helpful on this for me (in fact, support told me it's because my new Mac Mini wasn't capable of playing HD content! ***?), or helpful on any iTunes related problems I have had. Their support team knows very very little about anything. I will tell you though, that everytime it happens, I just go to my library where I have a few HD movies already on my hard drive, and I play one of those without any issue. After doing that, I go back to the Store and I am able to rent the HD film. Don't know why; maybe it resets the glitch somehow... oh, and Airplay is super unstable too, on my Mini, MBP, and wife's new MBA. I have to reboot my computer to get it to feed the audio with the video 50% of the time. Apple has been becoming a disappointment after disappointment...

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It shouldn't crash just because I type in my screen saver password. But it did. I had to push the power button to shut it down and turn it back on.

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I got an issue with two brand new Mac minis running 10.7.3 (11D50d):
Spotlight is not working. I'm only getting the Wikipedia-Search.
Here's what I did:
Installation:
- took the stock Minis and set up two users, admin and user (limited account)
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- installed manually: Adobe Reader X, Office 2011, Firefox 12, Flip4Mac, Perian, Cyberduck, Google Earth 6.2 (the installer without the updater), VLC 2
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- tried to restart Spotlight through the Terminal, running the command: sudo mdutil -E /
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- the tried: sudo mdutil -i on /
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- erased the Spotlight folder: sudo rm -fr .Spotlight-V100/
- loaded the daemon: sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist
That made everything work fine until I did a restart of the System. After the mini restarted I was back at square one...
Does anyone have an idea how to fix this issue?
Apple support suggested to reinstall the system. Something I can't do right now, as people need to work on those computers and cannot take a tow hour break...

Hi Ray Land,
We can help narrow down the cause. What operating system are you using on your new Mac Mini?
If you are running the Mountain Lion OS, you can download the latest driver here. An important note is that the current print queue must be deleted before installing the new driver. This will ensure proper communication.
If this doesn't work or you need further assistance, please contact us here.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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HT3209 I have a brand new Mac Mini...why can I not download Cloud Atlas in HD?

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