HT3209 i just purchased die another day but not happy as dont think its hd if not how do i get refund

as above will it be in hd if not how do i get refund

The film isn't listed as being HD in the store, only SD, presumably because that is the only version that the film studio have supplied to Apple.
You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT1933 Never got an email about purchasing a movie on iTunes, but got billed twice on two different bank accounts. How do I get refunded?

I have two different bank accounts and I still had my old on in my itunes when going to purchase the movie. Said the account was then not the right information...reposted my new bank account information that I wanted to get billed and it charged me on both accounts. How do I get refunded on the one account?

Both are 'proper' charges, one isn't just a temporary holding charge ? If they are then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Computer crashed, and had to reinstall OS, i thought i had library on disc, but not. how can i get my library back. it was not on my i-pod when the computer crashed.

i lost all of my purchased music when my computer crashed. is there any way to re download my previous purchases now that the OS has been reinstalled?

Refer to this article:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451

I made an in-app purchase of $2.99 but I was charged $8.50 to my account. How do I get my money back?!

I want to know how the ****, I can get my money back.

If you have a problem with the link, don't think you will as UK accesses it as well as those of us in the US, try the support number on: http://support.apple.com/kb/HE57

HT1373 I have lost my harddrive which contains a vast amount of music I've been collecting for many years. I just purchased a new Mac, but I've reached my activation limit. And I only have access to 2 of the 5 activated computers. What will happen to my m

I have lost my harddrive which contains a vast amount of music I've been collecting for many years. I just purchased a new Mac, but I've reached my activation limit. And I only have access to 2 of the 5 activated computers. My old music can still be played on my iPod, but I need to set up another account on my new Mac. What will happen to my music if I were to deactivate all of activated computers?

Authorization determines to which computers material requiring authorization can be transferrred using the itunes interface. If you want to re-download past purchases then a computer need to be authorized.
As for transferring music from the iPod, your i-device was not designed for unique storage of your media. It is not a backup device and media transfer is designed with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

My ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Just purchased I-Pad 2 but wont sync my I-tunes library. All opsystems up to date. Reset I-pad but no success. Apps and fotos do sync. Music sync is activated. Any suggestions? Thanks

Just purchased I-Pad 2 but will not sync my I-Tunes library. Ops system are up to date.
I did reset the I-pad and started all over. Apps and fotos do sync but not music libray.
Did not experience such a dproblem with I-phones nor with I-Pad 1.
Any suggestions?

IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
ITunes: Syncing media content to your iOS devices
http://support.apple.com/kb/ht1351
 Cheers, Tom

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

You don't import the project.
I'm going to assume that both the trial version and purchased version were 10.1.
Open FCPX and then Open Library>Other, Navigate to wherever you stored the library (ies) you worked on when you used the trial. Choose that library and your work should be in one or more events in it.
Russ

I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

Hi there cortleavis90,
You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

I have just purchased Real player 15sp but it does not seem to recognise Firefox13? and I cannot use the extra functions that it has. Example I cannot download

I have just purchased Real player 15sp but it does not seem to recognise Firefox13? and I cannot use the extra functions that it has. Example I cannot download videos. Thank you.
Jack

Cannot download videos
This is caused by the RealPlayer Browser Record Plugin extension. To fix it, disable the extension.
The RealPlayer plugin will still work.
At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Extensions panel.
Select RealPlayer Browser Record Plugin.
Click on Disable.
Click Restart Now to start Firefox with the extension disabled. My add-on manager says the add-on is disabled.
I tried this and it didn't work, what else?

I have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box"

i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box". How can i download onto the new ipad mini without paying again?

Sign out, reboot and sign in
Settings>iTunes and App Store>Apple ID

I have Fujitsu scanner Gi-5110c that came with acrobat 7 standard. I just purchased new desktop computer but I can't find my acrobat 7 standard driver cd. I like to know how I can download the driver to my computer.

I have Fujitsu scanner Gi-5110c that came with acrobat 7 standard. I just purchased new desktop computer but I can't find my acrobat 7 standard driver cd. I like to know how I can download the driver to my computer.

Because it was valuable software it was never downloadable; also it was a special "OEM" version that could I think only be installed from that CD.
Acrobat 7 doesn't work properly on Windows 7 and later anyway.

HT4059 Have just purchased yet another i book that has mult an d how can i fix this

Have just purchased yet another i book that has multiple error message and blank pages how can I fix this

Try deleting the book from the bookshelf in your iBooks app and then re-download it via the Purchased tab in the ibookstore in it. If it re-downloads in the same state then use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book and use the 'Report a Problem' link.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I just purchased the Magic trackpad but it won't work with my safari, what can i do?

I just purchased the Magic Trackpad but it won't work with my safari software, what can i do?

Make sure you settings are correct in System Preferences > Trackpad
Or System Preferences > Keyboard & Mouse then select the Trackpad tab.

HT1218 why is streaming to my TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP s

why is streaming to my sony TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP service? Airport extreme software is up to date.
please advise
Michaelgfrommet

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

HT3209 i just purchased die another day but not happy as dont think its hd if not how do i get refund

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