HT3209 I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?
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I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?
Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
trying to rent a movie on apple tv for the first time and have to authorize my computer but can't find the itunes menu that allows me to do this. any thoughts out there?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(98261) -
Rented a movie from Apple tv- itunes it buffers too many time
We just got the apple tv, did updates so there are no apple tv updates to do, I connecting via wirelss home network, We rented a movie from Itunes, started watching the movie and 5 minutes in it started to buffer movie was frozen and spinning apple wheel continued to spin.moments later the movie started up again. around five minutes later the movie froze again and the apple wheel started spinning once more, during the course of the initial 15 minute movie it appeared to be buffering once more, kinda frustrating, Am I doing something wrong or am I not using the technology properly.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
When trying to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view the movie; then told 5 hrs., etc. What's up with that?
Welcome to the Apple Community.
I'm not sure if you are referring to how long it's taking or why it varies.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
If your internet speed varies, the time will be recaculated from time to time. -
Why is it when I rent a movie from Apple it takes all night to load & when I try to play it starts to load again for a while before it plays ? Netflix loads & plays in seconds [ usually] in the same device!
Welcome to the Apple community.
One of the main reasons this occurs is because Netflix uses a feature called adaptive quality and iTunes uses a fixed quality. Netflix is able to reduce its quality to such an extent when it detects that you have a poor Internet connection that the data rate of the movie is as low as 0.5 Mb per second, on the other hand if you have chosen to view an HD movie from iTunes U have chosen a movie with a data rate as high as 5 Mb per second. -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I got a new iPhone today. Everything is backed up on the cloud. I was able to down loud from my iTunes. I got my Music but I rented two movies I didn't get to watch. I can't find them to down loud. Of I have to pay to rent them again ??
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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Why only sometimes does movies on Apple Tv show the buy option, I need it there all the time?
Two reasons:
The movie companies control what Apple can sell/rent - sometimes they simply change it to purchase only or rental only.
Secondly, if your Settings for Itunes store are set to HD sometimes you won't see an option to purchase or even teh movie at all if it's only available in SD.
There are also sometimes discrepancies between iTunes on computer and AppleTV implying the stores work slightly differently or have different connections. Check if it's available in iTunes.
AC -
how can i play iTunes on apple tv from my mac? i used to have an icon that synced the two but i can't find that icon anymore
If you are using the 2nd or 3rd gen Apple TV (little black box) then it would have no syncing or storage capability.
iTunes content would be accessed using home sharing.
Setting up Home Sharing for Apple TV (2nd generation and 3rd generation) - Apple Support
If you are referring to the 1st gen (bigger aluminum box with hard drive)
iTunes 11 for Mac: Play items in your iTunes library using Apple TV (1st generation) -
I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?
AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Read through this for information about Airprint printers and how to use them:
http://support.apple.com/kb/ht4356 -
I have checked around the internet, but still can't find any answers. How can I prevent incoming mail from interrupting the music I am listening to on my iPhone? That 1-second muting function drives me insane, especially when a lot of mail is coming in.
If you want to hear your music on iPhone without interruption, switch Settings > Airplane Mode: ON.
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I had a friend airdrop a video to me last week from her iPhone and I saw it on my iPhone after the upload was complete. I'm looking for the video now and can't find it anywhere on my phone. Where is it and/or is it stored on my phone?
I airdropped the video again and it now shows up in my camera roll.
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wow, this is taking forever to communicate with anyone, I just want my $4.99 back from the movie rental I paid for. I paid for a rental, we were watching it, had to pause it, accidentally hit 'menu' on the apple remote, tried to get back into the movie, wouldn't let us, apple said ' go to settings, click downloads, select the rented movie from there',( not really a quote, but, close enough). So, we went to 'Settings' on main menu, but, there is no 'downloads' icon....I guess it is true: Do Not Rent from Apple TV'.
FionaWelcome to the Apple Community.
You are looking at outdated instructions, you can find the "check the downloads" option under settings > iTunes Store. You may also wish to look on the movies > rentals.
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