HT3209 I rented a movie on Itunes and it downloaded. Now it will not play. When i go to videos and try to play it the whole page turns black.

I rented a movie on Itunes and it downloaded but the movie will not play. When i go to videos to try to watch the video the page turns black

Quit the videos app completely.
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Try the videos app again.
If that doesn't work, reboot the iPad. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that fails, try this. Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of rhe movie in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
But remember, once you start to play the rental, the timer starts.

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Hello Amy,
You can but the method varies depending on the Apple TV that you have.
From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
To rent movies from the iTunes Store on your computer
In iTunes on your computer, click iTunes Store.
In the iTunes Store, find a movie you want to rent.
Click Rent. Your rental should begin to download immediately.
Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
Connect the device and select it in iTunes.
Click the Movies button.
Select the movie, and then click Move.
After all movies have been moved, click Apply in the lower-right corner of iTunes.
You must be connected to the Internet to transfer a rented movie.
If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
Here is the article to help get that setup and going.
Using AirPlay
http://support.apple.com/kb/ht4437
Cheers,
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Found this item it may help
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HT3209 I rented a movie on Itunes and it downloaded. Now it will not play. When i go to videos and try to play it the whole page turns black.

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