HT3209 i want to get old purchased songs and albums back onto my ipod. havent been connected in very long time. now old purchases have this cloud thing on them and i dont know how to access them. someone please help!
i want to get old purchased songs and albums back onto my ipod. havent been connected in a couple years. old purchases have a cloud on them and wont let me access them. someone please help!
I have tried that as well. The purchased songs are not in my playlists and they are still there. I manually deleted them on the phone but the sync puts them right back on there.
I only sync playlists and they aren't on there.
Similar Messages
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how do i get photos from my old phone(which i no longer have) on to my new phone i backed them up i dont know how to access them though
Hi Hannah,
Welcome to Apple Support Communities.
The article linked below will walk you through restoring the iPhone from a previous iCloud or iTunes backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Restore from an iCloud backup
If you have a new iOS device, or if you need to restore your iOS device to resolve an issue, follow these steps.
Follow the initial steps in the iOS Setup Assistant (select your language, and so on).
Select Restore from iCloud Backup when the assistant asks you to set up your iPhone (or other iOS device).
Select the backup you created earlier.
You can restore a backup only by using the iOS Setup Assistant.
If you've already set up your device, you can erase all current content to go through the iOS Setup Assistant again. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup, because this step will remove all current content from your device.
Use iTunes
Restore from a backup
If you have a new iOS device, or if you need to restore your device to resolve an issue, follow these steps:
Connect your iOS device to the computer that has your backup.
Make sure this computer has the latest version of iTunes.
Choose File > Devices > Restore from Back up.
If you're using iTunes 10.7 or earlier, right-click the device from the list and choose Restore from Backup.
-Jason -
My 'clear history button is not working. When I click on it it doesn't do anything and the letters are gray instead of blue like usual. I've gone to every type of settings I can think of but I don't know how to fix it. Please help .
T
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
WWith the new ios7, I became frustrated in using my iPad3..I'm using Skype as my main communications with my love ones back home,now it seems that ios7 doesn't help me a lot for I'm having trouble with my audio communication coz my family can't hear anything from me.. My skype doesn't have any options or settings that I can check with to see if I can fix it...I need help...please if any of u knows how to fix it..I would greatly appreciate it...
You can try removing app then reinstalling. If that doesn't work
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
I have been using an app cheat with friends with my iPad for a long time. One day it just stopped reading the screen shot. I have tried deleting a few times and starting over. It works on my iPhone perfectly fine. Please help !!!!!!! Thank you
@Colin Robinson
Thanks, I did it hundreds of time!!!
Anyway here's what I did:
I'd wrote an email to Apple America, even if I'd purchased the item in Europe and the US support usually should not be involved in any European case.
They wrote me back that a European office will have call me in 48 hours.
After a couple of days I've received a call and a new iPod is coming from US...
Don't ask me if I can find any kind of logic behind it, but at least I can state that the US support has been decisive.
Thanks to everybody. -
My Macbook Air webcam is not working. I dont know how to fix it. Please help!
any help would be appreciated
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
please help me try to contact the owner of this phone IMEI **** ICCID **** i got his phone now with me but i dont know how to contact them first time i got it low battery contact me
I will explan more how i got this phone
Call me +**** Micky Thai
<Personal Information Edited By Host>A long shot but you might try using the phone to send an email to the phone asking the owner to call their mobile phone. If the owner has a computer they may get the email and get in contact with you.
But Roger's suggerstion of turning it over to the police is the best bet.
OT -
Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.
There is nothing to download.
You first must purchase the service in iTunes and let the intial scan, match and upload process complete. Then you can activate it on your iPhone by going to Settings > Music and set the option for "iTunes Match" to ON. -
I keep taking screen shots but they dont show up on my desktop and i dont know how to find them
helppp
i keep talking screen shots but they dont show up on my desktop and i dont know how to find them!I have the same problem. One of the reliable things about Apple OSX, that we could count on screenshots being simple. Then DropBox came along. I suspect DropBox is the culprit here. I don't mind, even am grateful if DB captures my captures, but who gave them permission to totally changes my whole universe!!?
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In iTunes, I have a number of tones stored. I don't know how to access them to add to listed people on my iPhone. I would appreciate any help.
Drap and drop the tones from iTunes onto the phone. Select the contact you wish you add the tone to. Click edit and select ringtone.
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i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I intended to install windows on my macbook, but I removed Mac os X wrongly! Now I don't know how to install Mac again please help me.
I still don't know which version of OSX you have but assuming it's 10.7 or 10.8 .....
You need to press command-R (at the sound of the chime) to get into recovery, try that, if it does not work try command-option-R for Internet Recovery. -
My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me
I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan. -
I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much?
iOS: Importing personal photos and videos from iOS devices to your computer
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my iPhone 3g has 2 white horizontal lines i don't know where did it came from. I turn it off then on but its still there. the lines spreads everyday. I dont know how to fix it. need some help guys.
If you take a screenshot (Press the home button and Lock button at the same time), does it appear on the screenshot? Zoom in on the screenshot and see if it's still there.
If not, then your display is failing. I would recommend taking it to an Apple Store if you can, if you can't then to an authorised Apple reseller.
If it does appear on the screenshot when you zoom into the spot, then it's a really weird software issue! You might have to backup and restore the device.
Let me know!
xeni
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