HT3209 my rental film has stopped half way through.

my rental film has stopped half way through. I have run itunes diagnostics and everything is green, i have internet connection as other internet apps work, i cannot complete my viewing and it expires in a day. thx

Contact support. They will let you re-download it or provide a refund if the item still won't play:
http://www.apple.com/support/itunes/contact/

Similar Messages

  • TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
    another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

  • I'm in the process of updating my iPhone4 to IOS. The installation has stopped half way in the process. And it has ben like that for almost two hours. Now what do I do?

    I'm in the process of updating my iPhone4 to IOS6. The installation has stopped half way in the process. And it has ben like that for almost two hours. Now what do I do?

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  • HT1390 My movie crashes/stops half way through at the same place every time. I would like to watch the whole film... who do I get to sort this out? thanks

    My movie crashes/stops half way through at the same place every time. I would like to watch the whole film... who do I get to sort this out? thanks!

    Click Support at the top of this page, then click the link under Contact Us

  • I down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

    i down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

    Unless it has recently changed you can only watch rentals on the device or mac you rent them on.

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    when trying to download the latest itunes it stops half way through and says "error occured whilst installing the update"
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  • Creative Cloud opening stops half way through with message: administrative privilege required.

    creative cloud opening stops half way through with message: administrative privilege required.

    It means what it says - you have to run as admin or a similar user with sufficient user privileges.
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    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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  • Audio stops half-way through clip

    Audio on movie clips stops half-
    way through.  This isn't downloaded music, but rather the background audio of the clips.  Any suggestion
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    The footage appears the same from the Sony.
    The full audio plays in the Organizer and from the clip in the project panel.  The waveform shows for the entire length of the clip in the timeline.
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  • Songs and Videos Stopping Half Way Through

    I've had my Iphone for 8 months and last week it broke i sent it to apple and they gave me a brand new iphone.
    I syned it up and my songs and videos stop half way through and start the next song..
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    Same with sometimes glitchy music videos that i've bought through itunes so I know it isnt codec related..

    Welcome to the forums.
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  • Apple TV stopping half way through movie. Got the "spinning wheel" then it said "unexpected error occurred". I can go back

    Issue with Apple TV stopping have way through a movie purchased from iTunes. Says "unexpected error occurred" and will allow us to go back and view earlier parts of the movie but not to go forward from this point. Any suggestions?

    Having a very similar problem here. Apple TV Rental movie 2/3 way through. Great movie, though we had major download speed probs initially. Trouble is it now keeps on saying "unexpected error, try again later" or somesuch, and has done for several hours.  Rental period finishes tomorrow when we'll all be at work. Night-time here in Australia. Thought we might be able to finish it on my Mac at least. Nup. Can't play AppleTV rentals on your Mac! Family not happy! No, that is understating it. Family ^*&^ing furious. "Why did you waste money on that thing when we could have got it out on DVD, or Netflicks, or Easyflicks, or just pirated it, or.....". I guess you get the picture!

  • Stopping half-way through step 3 will do...?

    Just a quickie...and I'm not sure if this has been addressed already (I tried looking but all the answers I came across dealt with crashes and the like).
    So here is my question: I am half way through the 3rd step of my iTunes match...the uploading part. It has taken HOURS (I was warned it would) and I'm not the only person who uses this computer at home.
    So..if I were to hit "Stop" on the bottom, cancelling the upload halfway through...will I need to start over again, or will it pick up where it left off when I stopped?
    I haven't tried yet for fear of losing the hours of waiting it has already taken.
    A swift answer would be fabulous!
    Thanks!
    'Nuck

    The process will pick up where it left off. It will, of course, rn through steps one and Teo again but it won't take long.

  • Iphone sound is on, but when typing sound stops half way through.

    What is wrong with my iphone, my sound is on, but i will be typing and  stops playing the sound half way through ?
    I have only had in 2 months 4s.
    help me please this is m second since my first got stolen

    Sound is on.
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  • Certain songs have started stopping half way through and skipping to the next track, how do i fix?

    Recently I have found the certain songs, and its always the same ones, have started stopping half way thru and skipping to the next track.  Even if I manually try and forward thru to the end of the track they wont go beyond half way. Does anyone else have this issue and are there any fixes?

    I have figured out a fix.  I have deleted the songs in question and then gone to the 'purchased' section in iTunes Store and re-downloaded the tracks and they work fine.  Haven't found a problem on a non-downloaded track yet so not sure what fix would be there.

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